Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Everett Kisic
a month ago
came in for a part that needed refunded because of shipping and sat in the store for an hour waiting for the "night manager" to figure out how to do his job was the biggest hassel. the person didn't know what he was doing at all terrible experience would give zero stars if possible.

  Heather Bridges
4 months ago
Jay was phenomenal! While traveling I had left my car lights on and needed a jump to get to the store. Jay tested my battery and alternator and determined I just needed to clean my excessively corroded terminals. He truly embodies the Advance Auto values.

  Alex
4 months ago
Had a dead battery and went to Advance Auto in Monroeville PA to get a replacement and installation. I got there 10 minutes after opening and the associate immediately said that in some cases they are unable to install the battery but he will come out to take a look. My car battery is in a normal position under the hood. Not much to my surprise, he said they can t do it but will still sell me the battery. So I had to get my car jumped by a stranger and I went to Auto Zone right up the road and the associate installed it in under 10 minutes. The Store Associate was simply too lazy to do his job sadly.

  Devon Webb
9 months ago
They're always super friendly and helpful. They are more than happy to share knowledge and advice no matter what project you're getting into

  Tom Aresto
3 months ago
Nate was a great help answering my questions about my battery and was thorough with the replacement.When you go to Advance in Monroeville ask for Nate!

  Anthony Burtch
a month ago
Found what I needed. But I'm from Detroit and car parts are much cheaper there.

  A CZ
6 months ago
Got here at 7:45 and they're already closed. . Says closes at 8. . Door says 8. . But i guess the employees didn't want to work anymore. . Needed a starter, went down the road to AutoZone where they were open like their sign said.

  Jenny
3 years ago
What a great person! He came right out to my Jeep and did a code read.Turned out I needed a new gas cap!Great service thank you so much Mike.

  M G
a year ago
The manager there, Rick, What a complete and total jerk to us. I ve honestly never felt so disgusted. We tried returning headlights lights (they sold us the wrong ones) And Rick Was telling us that they didn t match and was trying to make us look like we were fraudulently returning lights. It was so embarrassing and absolutely unacceptable and we are calling corporate about the issue. Don t ever go there to this location if Rick is still running it

  Blayne
a year ago
I generally don't have issues here but the employee I encountered should NOT be in the customer service field. Beyond rude. Short girl with blue hair. Cussing left and right. Just completely unprofessional.

  John L
3 years ago
Consistent chain from venue to venue. Easy to find items as the general layout varies little. Competitively priced as most vendors are within the general parameters. Staff in this location were a 4 out of ten on the friendly and helpful scale as it seemed like I was an interruption to something else going on when I approached the counter (despite there being no line). None the less, its a staple stop when one needs what one needs for their car.

  ivan fleming (Smokefleming)
2 years ago
Very helpful. I went to advanced auto on 22 in Monroeville. Didn't by much but they still hooked me up and they also have military discount. It matters when gas is 4 dollars a gallon.

  kelley kaminsky
a year ago
Will never go back an the fact that I called the store manager the supervisor an the district manager an not one of them called me back, an they rip me off about 180 bucks, dnt believe them when they try to sale u a life time warranty they dnt honor them take in my business else where

  Robert Walker
5 years ago
I had a broken headlight and came in for a new set. Brett looked up and found me a set very quickly. He also took the time to show me how to install them. Absolutely wonderful customer service. Usually not very busy either. Plenty of parking.

  Candles Memories
5 years ago
I went in to get a battery test because my car needed a jump every time I started it up. I was told I had a good battery after shutting my car off. When I started it back up the battery had died. Right in front of the manager who told me I had a good battery. I had to wait for them to jump my car. Took my car to a shop and needed a battery. I feel as though they need more training on their equipment.

  Mimi mimi
2 years ago
Great customer service! I went in right before they closed and the person never rushed me. In fact he helped me and was patient with me. Good job!

  Elizabeth Barrow
3 months ago
Helpful friendly staff!

  Anthony Calfo
6 years ago
Well above-average helpful staff. Very knowledgeable. A lot of the Forum and online so-called experts like to criticize Advanced for their quality and service but frankly I have had nothing but outstanding help from them which I can't say for the online guys

  Mila Y
6 years ago
I was looking for a car paint. I did not find it on a shelf. I was not sure if i could order it. All associates were standing together talking and laughing. I waited for them a little bit but then decided do no bother them, and i left. They even did not wish me a good luck when i was leaving.

  Kimberly Hairston-Neal
5 years ago
Monroeville location well stocked plenty of parking. Purchase two quarts of carquest oil price was as advertised. There was only one sales representative working who was also stocking items on the floor took him a few minutes to give us attention. Staff was courteous.

  Mr.Sergio Robledo
5 months ago
Great place quick service

  Keona Campbell
2 years ago
I love the staff my guy was excellent!!! I would recommend anyone to get a car from them.I got my car from the one in new ken

  Jordan Carter
a year ago
Very friendly and helpful staff! They make sure you get the help you need, when you need it!

  John Barbour (JB)
4 years ago
Great selection but more importantly Great staff! Everything I needed was in stock and there was no hassle on returns.

  Stephanie Sanders
4 years ago
Was in and out fast. They helped me pick the right bulb for my car. The people there are very nice.

  John Shaw
6 years ago
The store and the products are fine. The employees you can tell are not happy to be there. But all in all a average experience

  Robert Frederick
5 years ago
Helped with my battery even after store hours. Great customer service. Ask for Rick.

  Mike Ost
6 months ago
Very nice place very helpful

  Jason C.
2 years ago
This place has basically everything you'd ever need but the prices seem higher than most other auto parts stores.

  Shawn Holiday
3 years ago
Good customer svc. & gives you what you need & makes sure you have everything for your car.