NAPA Auto Parts - Rakoski Enterprises Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Natalie Elizabeth
6 months ago
If I could give this place 0 stars, I would. Tonight the workers locked the door in our faces nearly 10 minutes before closing, smirking at my husband while he did it. We were at the store to have an error that they made corrected - they sold us the incorrect bulb for my headlight. Not a big deal, and all we needed was to get the right one. Honestly, this behavior tracks with this place. I only ever go in here for an emergency because the workers are rude, condescending, and generally not knowledgeable. It is definitely worth the 10 minute drive to Advanced Auto to be treated like a person. We will not return, even for an emergency.

  Abdul-Malik Walker
a year ago
Changing my brake and rotors and BAM, special tool required! No worries just called NAPA and borrowed their tool. Had to place a deposit but got it all back when I returned it and my car is stopping on a dime now. Thanks NAPA

  Glenn Wilk
2 years ago
Well I just recently purchased some parts there at Napa they were the only auto parts store around that had everything that I needed plus the discount that I received that they run their specials is awesome you save so much money and time I know I'll definitely continue to keep going back they definitely get two thumbs up on my end.

  Brian & Lisa Stackhouse
5 months ago
Not like it used to be when Clemens owned it.

  Kristin Frank
5 years ago
Literally the worst service ever. Our rental car had terrible windshield wipers so we called ahead to see if these morons could help us out new ones on. We live in NYC and barely drive and we figured out how to put them on! They told us they have never worked on something that new (we are in a 2018 Hyundai Elantra) when we asked for help putting them on they wouldn t even come help us and just stood behind the counter and grumbled. Hire some people with customer service skills. It s a auto parts store for Christ s sake! How do you not know how to do basic stuff like replace windshield wipers?? What a joke.

  Michael A Fornwalt
2 years ago
Very good auto parts store. The employees are always helpful. Most of the time they have exactly what I need in stock as well.

  John Martin
a year ago
Stopped in for a lighted 12v switch, they had exactly what I wanted!

  Chip Weller
4 years ago
Always a pleasure..great customer service..95% of the parts I need in stock or next day delivered

  Donulus Schantz
4 years ago
Dont always have what I want, but the service is great and the products are of good quality.

  otisstewart86
5 years ago
Great service from a clerk named Bobby He knew his product and had good customer service.

  Michael Sargent Sr
5 years ago
Great service from Paul and Floyd always going the extra mile to get what you need at decent prices.

  Steve McQueen
2 years ago
I was about to buy $10 quart oil like a noob and the clerk helped me and sold me $4 a quart saving me $$ very honest clerk

  Mark Nicholas
6 years ago
Placed order online, went to pickup a day later, counter person said that I actually ordered too many parts, so I saved some $$$

  Craig Hostrander
6 years ago
Helpful, knowledgeable staff; good product availability; long hours.

  Rich Reynolds
8 months ago
Great customer service

  Sharon Walter
7 years ago
Staff was helpful with locating the parts needed at their other locations

  jeremy english
6 years ago
Great service. Very helpful staff

  Lon Sholly
2 years ago
Seasoned workers, giving you the right product for your job.

  Justin Plotts
2 years ago
Very helpful. Good location.

  Mike Cummings
3 years ago
Knowledgeable personnel, great selection of parts.

  David Bower
2 years ago
Bend over backwards to have or get what u need.!

  Darlene Shaffer
5 years ago
Great store! Nice salesmen.

  Jessica Peltz
3 years ago
Employees here are Very helpful & knowledgeable!

  Shawn Miller
2 years ago
Always have the parts you want

  Scott Ficks
a year ago
Great services.

  James Hartley Sr
4 years ago
Great service had what I needed

  James Williams
2 years ago
They always have what you need

  Marlin Smith
6 years ago
The counter people are all friendly and feminine.

  Alex Kishbaugh
6 years ago
Friendly service, value pricing

  Ed Campbell
a year ago
Got what ya need most of the time