Ray's Truck & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  paul gagnon
a year ago
What can I say about Ray's truck repair they are great. My motorhome broke down on the highway and they helped me get an oversized wrecker and had it towed to their garage plus they sent a van to pick my family and myself up. The technician that fixed my motorhome was awsome, he was friendly and took care of the problem. I would recommend them to anyone. Thanks again for saving the day for us,we got home safely.

  Gay Tumblr
8 months ago
We told that an issue with my vehicle required a replacement of a major part. I didn't believe it, the diagnosis wasn't adding up. So I inquired about it with the front desk person. I felt like with every question I was being a bother. I was only trying to understand the situation. I got a bad attitude from the person so I decided to get input from elsewhere. I was made aware that a cheap minor part would fix the issue I was having. At that point I didn't know who to believe but with how cheap the part was I decided to go with it. I had the minor part replaced and it solved my issue.How can a reputable shop suggest such a major part to be replaced with such confidence and then give a bad attitude about it when questioned? I'm glad I took my vehicle elsewhere and will never bring my vehicle here again.

  McAteer & Will Estates Keller Williams Real Estate
10 months ago
Cannot say enough about the staff at Ray's Truck & Auto!!! Anytime our team needs something done for our moving truck, they are there for us no matter what! And always with a friendly smile and welcoming personality!!!

  Dave Walker
9 months ago
Took my jeep in for inspection. After being there 2hrs they told me they could give me a sticker because my fender flares and tires stick out to far...I understand the law is the law, but if you knew you weren't going to pass it because of that, why would you waste 2hrs of time doing a full inspection?

  Surfeit
a year ago
There are 2 types of people who give Rays a 5 star review - those who know nothing about cars and are fooled by a smile, and those who are friends and locals who blend in with the "local color" of the town.Anyone else who knows something about cars though, would be banging down their door with pitchforks and torches, over their incompetence and outright fraudulent business practices. When you can drive to WalMart and get the exact same part for 80% less than they charge, and do the job yourself in 45 minutes after they claim it takes 3 hours, you know you have a dedicated team of con artists on your hands.Top this off with them breaking the things right next to the parts they are supposedly fixing and you'll see how pathetic this excuse of a mechanic shop is.Example: 10+ year old car breaks down and needs to be towed there. There was a radiator leak and it turned out to be a cracked assembly. The part ranges from $75-$125 depending on the brand and engine size. Labor involved in popping off plastic clips and a few bolts for the bumper, loosening a few more bolts and unclamping the assembly, then reversing all of that after fitting the new part - 1 hour, tops. Estimated cost for any honest, competent mechanic, not much more than $200. Cost from Rays - $600. Then they had the audacity to act like the $10 worth of coolant they replaced was some sort of amazing bonus and a special gift? No, Rays, that's called "doing your job".Hopefully the people handing out the 5 stars don't go back and read this otherwise they'll realize just how badly they were scammed.Service: General repairs & maintenance

  Joe Shannon
a year ago
Sean and the diesel mechanic team did an excellent job of diagnosis of the issue. The shop was jammed but they worked me in as best they could. An injector line on the engine failed on our RV and I lost about 33 gallons of fuel. They found the replacement part, installed and tested it and we were back on the road in about 24 hours. The whole team from the front office to their team of mechanics were very helpful.Service: Engine repair

  Stephen Butyn
10 months ago
Called for a front end alignment. They got me in the next morning. Everything was done in a timely and professional manner. Reasonably priced too.

  Pablo P
4 years ago
Fast, friendly, honest, and professional. Our RV had a cracked brake line and Ray's got us up and running as quickly as possible, and even gave our family a ride to town while they worked on the van. The review is a bit late as this happened over a year ago but we still remember. Thanks again to your whole team at Ray's!

  Mercedes Llano
9 months ago
people very friendly and great customer service will always take my vehicle there for any repairs

  Ron Kissinger
a year ago
Comprehensive auto services and Pennsylvania inspection. Ray s services cars and trucks. They do it all! Great customer service and efficient, reasonable prices for parts and labor. My go to service station in Milford.

  Jonathan Hill
6 years ago
Our RV broke down in eastern PA. We had a thread broken off in the engine block. Our roadside repair send a mechanic that could not fix the problem. Ray's was able to fix the problem right away and get us one the road quickly. Their mechanics and staff were extremely friendly and helpful. I recommend Ray's extremely highly as a great, reputable shop that will go out of their way to help.

  Joshua OGrady
8 months ago
We had a sudden flat tire driving down I-84 and they took us immediately, fixed it and were extremely pleasant people to work with. Thank you so much!

  Ricardo Quintanilla
3 years ago
I ve used Ray s Towing services twice and both times they surpassed my expectations. Friendly, timely and professional. They towed my wife a off I - 84 to our mechanic and me just recently. I wish them continued success and they have become my go to tow service.

  I Art
2 years ago
Reliable, quality flatbed service. Had a vehicle transported from NYC to PA. Karen did great scheduling.. Mike was on time, excellent communications, great job loading and unloading, courteous and professional. Highly recommended.

  Anthony N
a year ago
Service with a smile, literally. Unfortunately I have never had any work done to my vehicles by them, but I have picked up and dropped off other people's vehicles to them and every one of them had always had excellent things to say about Ray's.

  Rhonda Davis
7 years ago
I goggled the right place! 24 hour services with great customer service and want to save the customer as much money as possible! Speedy and diligent work. It's an easy find off Route 6. We are from out of town and needed a quick repair that didn't hurt my pockets! Thank you to Karen and Nina and especially to the mechanic crew!

  Russell King
6 years ago
My girlfriend is in her way to John me in Texas and her car kept overhearing. AAA Wouldn't help, couldn't gat a tow and found Rays through google search. This place is the most decent, honest, hardworking shop I have ever seen.They got the car in, diagnosed it, tried to repair it to get her going but the engine is worse than we thought.We had to put it on a uhaul but only because we need to get down to TX by Monday.I would recommend this shop to anyone and everyone. They have my kids refreshments while we waited for a ride tot the hotel. Let our dogs run around their area, polite, professional, I could go on and on.You need service, see Ray's. You will enjoy the experience.

  Kymbel Branch
3 years ago
These folk top notch! The beginning of our girls trip suddenly goes left with a flat tire in one of the more rural areas of PA - where everything shuts down on Sunday. RTA came within 10 minutes of receiving the call (what?!). Lou (tow truck driver) wasted no time getting to work - only to discover the wheel lock was missing...what?!!! He loads the car on the flat bed, along with 2 strange women (in his air conditioned cab - thank God). Karin and her team were unbelievably kind! Karin invited us to stay in their air conditioned office for 3 plus hours! Until we were finally rescued. Not once did they treat us like we were an inconvenience or an interruption to their day. They had to keep the car overnight until the auto dealer opened the next morning to load & tow the car for the wheel to be removed/replaced.We would have been stranded in 100 degree weather for HOURS...there was NOTHING we could walk to. NO car rental open, no Uber, not even a taxi that we could call.Karin, Lou and Mike - You ROCK!!! You were prompt, professional and friendly - but you went so much further. You saved our trip - but more important - you made an impact. THANK YOU!

  Alisa Hoffman
2 years ago
Excellent service from start to finish! Everyone there is fabulous! Fast service, great prices, straight up with what repairs are needed. Very reliable and no BS! A definite A+ in my book!

  Kelli Walters
6 years ago
Our Subaru's transmission blew while traveling from VT to PA. The staff at Rays are the definition of going above and beyond! They helped us get set up at a hotel, and in a rental car. Everyone was kind, compassionate, and professional. If I lived in Milford they would certainly be my go-to mechanic!

  Cesar Rosac
4 years ago
Megan, though extremely busy makes it her business to attend to everyone's concerns. My questions and answers were quickly and efficiently addressed and ordered in my opinion, Fast! Prompt! Considering no prior history with Ray's. This is awesome.

  Anthony Finamore
2 years ago
Great service at a very fair price! They got me out of a pinch with a repair in a timely manner. Very pleased with them and will use them more in the future.

  William Si
6 years ago
Honest, hard working and very friendly. Will highly recommend Ray's to my friends if they need a mechanic.They helped get my car back into shape and i appreciate it. I learned some new things from them too!- William Cortez III

  Margaret E Walsh
6 years ago
My Dad was in an accident in PA while towing a trailer home to MA from a car show in GA, two days before Thanksgiving. Ray's came out and spent hours cleaning up the accident scene, and then towed and stored Dad's van (totaled) and trailer (severely damaged) for us. Karen was very nice to work with during the month it took us to figure out what to do next with the two vehicles. Mike brought the trailer back to MA last week, and my Dad and I went back to PA this week (4 weeks after the initial accident) to Ray's, to clean out Dad's personal belongings from his van. Ray's folks kept checking on us, and seeing if we needed anything and Mike helped me move heavy or stuck items and even got a chain and lock back to us when Dad sent them the keys. Overall, everyone who we were in contact with at Ray's was helpful, kind, and understanding. Glad they were called instead of anyone else!!! Thank you to everyone at Ray's!!! Margaret :-)

  Tyler Still
3 years ago
Just dropped the vechile off for inspection they had to replace a brake switch then the brakes wouldn t go off so they bent the whole bracket the switch is in and it was holding the brake pedal down destroyed my brakes and when brought it back they said we will fix the bracket. Witch I had already fixed. Terrible experience will not recommendService: General repairs & maintenance

  robert mcgee
4 years ago
I never give 5 stars out to any business. I always leave room for improvement. But this business is run right from the top down. Thank you so much for your help with the tow out of my neighbors drive way. Everyone was so professional. FFrom thi

  Hailey Indigo Burrows
a year ago
Mechanic isn't great at communication, I think maybe they should have the front handle that for them, they also were very picky when I got the car inspected, long list of absurd repairs that weren't necessary, like one thing they flagged was a piece of tape on the light even though it didn't affect the functionality at all, they wanted over $5000 to put in a used engine with over 90000 miles when my timing belt came off.

  Dave Armando
2 years ago
Great bunch of helpful staff!! Broke down on 84 and had a new tire installed in an hour. Thank you!! Great price to.Service: TiresService: Tires

  melody brown
3 years ago
Inwould give negotive stars if aloud I brought my car there over a year ago for a loud noise they claimed it had no fluids it did I check all the time amd I know there was no leals then they said it was an engine problem but here I am driving jt a year later the mechanic does not talk to the customer he whispers to his wife at the register amd she repeats it worse place ever

  Anne
7 months ago
Always courteous, honest & reliable. I am a returning customer.