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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Veal
4 months ago
I recently purchased a 2018 Audi SQ5 from this dealership, and I can t say enough nice things about Rudy!I live over 1400mi away in Colorado and Rudy worked with me on every little detail about the car. He went above and beyond, he put it up on a lift and sent a video for me since I was concerned about typical east coast rust issues.He did everything in his power to make sure I was completely comfortable before I ever stepped foot on their lot.He worked with me on the numbers, was very responsive via text and calls, and to top it all off, he personally picked me up from the airport in the car on his day off so I could test drive it on the way to do paperwork at the dealership.I bought the car, drove it almost 1500mi home and did it with a smile on my face. No pushy tactics, no pressure, he just really wanted to get me into the right car.The finance manager was very quick and thorough, no surprise fees, he was very transparent and up front.Local residents in PA should be thankful for the staff at this dealership.Thanks again to Rudy and his team!- Dave.
s kelly
2 weeks ago
My family has bought 3 vehicles from here since October of 23. 2 rav 4s and a Tacoma. Alex danley is a great person who will go above and beyond to get you into a new ride. Everything was seamless even doing the paperwork for financing. If you need a new or used ride give Alex a call.
Vlad Petrosyan
2 months ago
I recently purchased a car from Baierl Toyota , and I couldn t be happier with my experience. From the moment I walked onto the lot, I felt welcomed and valued as a customer. The sales team, especially Alex Danley, was incredibly knowledgeable and helpful throughout the entire process. They took the time to understand my needs and preferences, and they were patient in answering all of my questions.Not only did I find the perfect car for me, but the financing process was also seamless thanks to the expertise of the finance team. They worked hard to find me the best possible deal and explained everything clearly, making sure I felt comfortable every step of the way.Overall, I highly recommend Baierl Toyota in Cranberry PA to anyone in search of a new car. The level of professionalism, customer service, and attention to detail surpassed my expectations. Thank you to everyone at Baierl Toyota for making my car buying experience stress-free and enjoyable!
Devon Earl
a week ago
We had a wonderful experience at Baierl Toyota. Bryce was extremely helpful and answered all of our questions with patience. He made the whole experience stress free from the test drive to the final purchase decision. When we made it to the final stage of the purchase Chris walked us through each document to ensure we were confident with our decision. I highly recommend going to Baierl and working with these two individuals. You won t be disappointed!
Jennie Montanero
4 days ago
I recently purchased a Nissan Rogue Sport 2020 from Baierl Toyota, and I couldn t be happier with the entire process. Rudy, my salesperson, was exceptional. From the moment I walked into the dealership, he made me feel welcome and valued as a customer.Rudy s knowledge of the vehicles was impressive. He patiently answered all my questions, helped me explore different options, and guided me toward the perfect car for my needs. His professionalism, patience, and friendly demeanor truly set him apart.The entire buying experience was smooth, thanks to Rudy s expertise. He went above and beyond to ensure I was comfortable with my decision. If you re in the market for a new car, I highly recommend visiting Baierl Toyota and asking for Rudy. You won t be disappointed!Thank you, Rudy, for making my car-buying journey enjoyable and stress-free. I m thrilled with my Nissan Rogue Sport, and it s all thanks to you!
Dina Rosnick
4 days ago
We recently purchased a Sienna for our expanding family and we couldn t be more happy with it. Our sales person, Gavin Federico was very knowledgeable about the vehicle and was able to teach about many of the features the car offers. The buying process went quickly and smoothly thanks to Gavin!
Danielle Walker
6 days ago
Ask for Bryce! What a great sales person and I had an amazing experience working with him. I am located in Indiana and found my truck online. Bryce went above and beyond to provide a personal video of the truck and provided all the details I was looking for. The dealership had no issues with me wanting to have a third party inspection and helped with taking the truck to the pre purchase inspection for me a town away. The dealership also made it super easy for me to purchase the truck from out of state. I could not be happier with the entire process. Glad to have found this truck at this dealership. Thank you so much Bryce and Patrick.
Berzerrk
2 months ago
At first I made a good review thinking this dealership was an outstanding first experience but that was before issues started popping up nonstop. 3 months into buying my pre owned 2018 Camry se with only 67k miles both right calipers seized very badly. There was so much rust covering everything and inside the slide pin holes. After asking to have it taken care of since the car was just purchased from them and it was not caused from my driving, I was told the car isn t new as if it s not a dealerships job to maintain the car they are selling. One year into ownership at around 89k miles the strut mount, strangely on the right side too just like the calipers, was beyond rusted out giving signs of a car with water damage. I tried having it warrantied since I was sold a 3600$ warranty without any real knowledge of what it covered and didn t cover. When attempting to use it I found out that it doesn t cover rust but only mechanical failures as if that s a common thing. So come to find out the warranty sold by Zurich is no good for what I needed. Had to pay out of pocket and fix my strut myself and my brakes, BOTH being a very dangerous thing to leave untouched when selling a pre owned car. I could have potentially crashed and got seriously injured and when telling them about the issue, I was told by the service manager how are we supposed to see these issues on the car before we sell it . When you have a service team/service center and your selling a car for 20k+ I think the LEAST you can do is make sure the car is in good shape before being sold. I ve gotten no help and contacted the BBB already. Next step is an attorney general which is sad to say because this place is shady as hell. I m almost certain I was sold a car with unreported water damage. If you want to make this right I ll take down the review after but until then everyone beware of Baierl Toyota
Jeannie Baker
4 days ago
Exceptional experience with Gavin Federico! He went above and beyond to understand my needs and preferences, ultimately helping me find the perfect vehicle. His knowledge, patience, and transparency throughout the process were truly commendable. Highly recommend his expertise to anyone in search of a new car!
Camden myers
2 weeks ago
Bryce and Vlad were great. They took their time with us and even stayed after hours to wrap everything up with us. Would highly recommend.
Lenny Federico
4 days ago
Absolutely stellar service from Gavin Federico! He guided me through the process with expertise and patience, ensuring I found the perfect match with the Toyota Camry TRD. Smooth transaction, excellent communication, and top-notch professionalism. Highly recommend!
Jason Rosnick
3 days ago
My family recently bought a sienna from Gavin Federico. He was excellent. He was very knowledgeable and made the buying process go seamlessly. I would recommend him to anyone looking for a new car.
Melanie Dunbar
a month ago
I had an amazing experience working with Rod Phillips to upgrade my vehicle. He was honest, respectful, funny, and easy to work with. Gave me a fantastic price for my trade in, maintained swift communication while waiting on delivery of the car, and overall provided an enjoyable and easy purchase process. I will never go to a different dealership or sales professional again, Rod is the go to person! Thanks again!
dominique rini
a week ago
I just wanted to let you know that I had an amazing experience with Jim Davin. He went above and beyond to make sure I got the perfect car that suited all my needs. I highly recommend Jim if you're looking for exceptional service and a great car-buying experience!
Deborah McCoy
6 months ago
I Recently Purchased A Vehicle From Baierl Toyota And My Experience Was Absolutely Wonderful; The Personnel There Was Ever So Pleasant Yet Professional; With One Salesman In Particular Left A Lasting Impression On Me, Rod Phillips Was Great, He Had A Nice Personality And It Seemed As Though I Had Known Him For Years; In My Opinion, Just A All Round Nice Professional Salesman. I Truly Had A Nice Experience.
Phuong Bui Thi
2 weeks ago
I bought a car here before and this time I brought my friend with me. We both had such a great experience with Mr Moody. He is very friendly and knowledgeable. We found all the information we need. And I want to thank him so much for his big help and I am highly recommend this cutie guy
Anthony Tudi
2 weeks ago
Alex helped me get into a new vehicle insanely easily. Also dropped my interest rate down from where my credit union came in. Go see him
Brett Plavescky
2 weeks ago
Alex did a great job getting me the deal I wanted on my trade in with my new vehicle. Love my new Shelby GT350.
Timothy Eames
3 months ago
Rudy was great and professional. He made this long-distance transaction smooth and without any surprises. Overall a great experience.
Dirk Roeckmann
3 days ago
It was a pleasure as always to work with Dave Kaufman. Very good deals, service. We leased/bought several cars through him. Dave is a first class pro.
Rich Tutich
2 weeks ago
Absolutely amazing car buying experience. Very helpful and knowledgeable of vehicles and inventory. Alex Danley found me the exact vehicle I was looking for. Everyone willing to go above and beyond. Highly recommended this salesman and staff for any and all needs. No need to go anywhere else.
Teddy_Kilo
a week ago
Bryce was very helpful and was even willing to come in on his day off to secure my car with me. Great customer service and I look forward to any future interaction with him.
terrysig sig
3 weeks ago
Bought online. Solid support through the whole process. Would buy again and recommend. After many Hondas this is my first Toyota so not sure of delivery prep process but all of the wrappings and vinyl protective strips were balled up and smashed into the center console. Odd but just tossed it out when I got home.
Magdalene Luckino
a week ago
Absolutely loved working with Alex! Would come to him every-time. He really went above and beyond to help get my payment as low as possible. I so appreciate him and the entire staff there.
Nickole Rucker
2 weeks ago
I purchase both of these vehicles from Alex , a.k.a. Mr. bowtie he is a very good salesman I recommend him and I am very satisfied with my purchase
Luvin Munoz
a month ago
Rudy Amendalaro is the best car salesman I have ever deal with. I have bought multiple cars, in multiple dealers across the country and he fought to get the deal done, went the extra mile while making the experience fun and enjoyable like no one else ever has. He needs to be teaching other salespeople how to properly deal with clients and difficult approvals for sure.
Joe Stout
a week ago
Jim Davin is an amazing salesperson!I m so incredibly grateful for his service. He treated me like family. I would definitely recommend him to anyone.Edit: Jim to the rescue again. He took great care of my uncle.We will be seeing him again.
Adam Radakovich
2 days ago
I recently started the process of purchasing a new vehicle and Gavin Federico has been super helpful and informative. I don t know much about cars, but he s leading me in the right direction and has made my experience at Baierl Toyota a pleasant one.
Kelly Schon
2 months ago
Rod was knowledgeable and when we hit him with questions he didn't know, he went and found us the answers. We got a good deal on my trade in and the process was pretty smooth and easy overall. My new car was washed, clean, and ready when I went to pick it up the next day. Four stars instead of five only because he kept calling my fiance Trevor, which is almost his name but not quite.
Linh Tran
2 weeks ago
I had an amazing experience with Mr Moody. The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from him. They went above and beyond to help me find the perfect car!!