Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Helen De La Torre
a year ago
So far I am impressed! I made an appointment with Terra to have my car checked in two days. I started my vehicle and Noah, the mechanic, ran to my car and told me it really didn't sound safe to be driving, and he fixed most of my car issue right then! Terra and Noah were kid and courteous and from now on nobody else touches my car!
Cha0tic Owl
a year ago
I went in for a notary, and the lady was super nice. The guys hanging around inside were pretty smiley, too. My son enjoyed looking at the fishtank, and was given a little trinket that made his day. Y'all really helped me out during a tight spot. Thank you!
Wendy Eigenbrod
2 years ago
I have a certified KIA that I bought from Alexander Kia that has a warranty. I went to Kia and they tried to tell me I needed a muffler. Keep in mind the issue I was having was in the engine. After 3 weeks of getting no where with Kia I went to Twisted Metal Garage. They said it was the alternator and they ordered one and put it on and my car is fine and no more knocking noise. Would definitely recommend them
Jodi Elliott
a year ago
It has taken me a few weeks to put pen to paper regarding my review of TWISTED METAL in Carleton Place, Ontario. This is due to my desire to share these genuine,thoughtful and absolute QUALITY Of Life Standards, this� business has provided from greetings to final wave farewell.In May of 2022 (after the twister),� our dear Olive(Ram) sustained various battle scars and debris dents.She was a 14 month old, earned, precious and cherished by her owners ... nomads....The damage although extensive relatively minor ...It was unsettling and not cool to see Olive so scarred....We discovered a shop Twisted Metal in Carleton Place and dropped by in Olive for a meet up.Immediately,� upon meeting Kurt(twisted magician), I felt the personal connection and complete his empathy regarding truck damages. I was with my Dave, yet, Kurt thoughtfully and respectfully addressed, explained, assured, instructed and comforted me DIRECTLY, a truly refreshing business standard, that is often ignored.Phil(one wing) appeared and with precision, knowledge and professionalism documented and described all damage estimates, turns out Phil is a master navigator for the insured party and was able to handle the insurance claim info entirely on my behalf. A true gift of Twisted Service!I left Olive in Twisted Metals Shop hands and� insurance company in touch with the shop.I had a rental truck reserved, the parts in shop and Olive got the most INCREDIBLE, PROFFESSIONAL, STUNNING� ADMIRABLE and So Damn PLEASING Cosmetic Surgery EVER!!!!!Both Phil and Kurt were at the doctor's office when I picked her up... getting fresh bandaids, (we phoned later and they are both ROCKSTARS!)However, the lads in the shop were stellar ambassadors for The Shop Standards of Excellence.Honestly, the humans,in this shop, are exactly how I try to live in return!Trust me, TWISTED METAL untwists more than metal and they care about humans and vehicles in they same: Profesional, compassionate, genuine,Quality,Cool Catz kinda way we can only hope is the way of our world A zillion Stars Out of10! 1 0 4
Quiet Moon1993
2 years ago
Ryan and the other guy (I forget his name) actually took the time to research and figure out why my engine light was on. Once they figured it out, they fixed it immediately. The last garage I went to just referred me to Ford, which charge way too much for labor. Thank you for taking the time to figure things out and get my car fixed. It didn t cost as much as I thought it would too.I didn t need a Ford garage after all!Service: General repairs & maintenance
Ralph Linkenhoker
2 years ago
Great place, customer service was top notch. Got 4 new tires at a great price. Staff and owners were beyond helpful and courteous. I'll be going back.
Tracey Marcum
a year ago
I love these guys! Great garage and car sales! Super friendly and helpful! Pulled in to hand a nose checked and they raised it up and fixed on the spot!!
Heather Madle
2 years ago
These guys are amazing! My car left me sit at the car wash they came right over and ran tests and then pushed it across the street to their garage. Good natured, quick and fair.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Thomas Nagle
a year ago
They sold a garbage car to a friend and pretended to repair it as problems arose. I operated it and experienced it all with him. Had to send State Police inspection unit to investigate. Do not trust these guys.
Simone Sharp
2 years ago
I will not be recommending Twisted Metal Garage to anyone again. I am embarrassed at the way they have handled themselves with those I have referred. I am a customer service professional and the lack of communication and professionalism that the employees of this garage showed was atrocious.
Brayden Ginn
3 years ago
My car wouldn t start, they towed it and I asked for a diagnostic and then repair. They said it was the battery and alternator, replaced both charging me 600$, and a day later my car will not start, their excuse is some codes need cleared and it will start right up but didn t tell me what codes or fix the issue that is causing the codes to be read. Ridiculous.Service: General repairs & maintenance
Boyd Phillips
5 months ago
Great service at an excellent price!
Jacob Schreckengast
2 years ago
Great service, in and out the door with my exhaust fixed within an hour! Staff was courteous and professional, very reasonably pricedService: ExhaustService: Exhaust
Corey Bower
2 years ago
These guys are awesome did a great job on my suv I will be telling ppl about them great job guys thank youServices: General repairs & maintenance, Engine repair, Oil changeServices: General repairs & maintenance, Engine repair, Oil change
Jenn Lewis
3 years ago
Bought a car from them in February dont recommend them, was told it was just one code ended taking to our garage their are many things wrong with it going cost $$$$to get it fixed.
Tammy Pond
a year ago
Reasonable prices, friendly staff, and solid work. Never feel like I'm getting the run around just good work!
roger miller
3 years ago
Very very very nice people and very reasonable to deal with, they will have you back on the road in no time.i would give them 10 stars if I could!
Timothy Rothrock
2 years ago
Small town garage with a big heart. Had some brakes worked on. Very reasonable
Blue Royal
3 years ago
Great repair shop, very kind and great service. Recommend going here!
AMDG
a year ago
Fast, accurate and friendly. HIGHLY RECOMMEND
Jennifer Ernest
2 years ago
Always nice attitudes there
Adam Feleppa
a year ago
Great service