Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Meehan
6 months ago
It's so difficult to find a good mechanic. A friend recommended this place and I'm so glad. They're knowledgeable, honest, and just all-around good people. 11 out of 10 recommended taking your business here
Stephen Taylor
2 years ago
I left the parts with him on April 22nd. At that time you told me the end of next week. 2 weeks later I had to call about my parts. I need another week next week I had to call again. I need another week the following week I had to go to his shop, at which time he admitted his tech told him he can t do the work and he sent my parts to a 3rd party. Never telling me or getting my approval. I never got an estimate for cost or time. He told me this person is the best but needed more time. 1 more week. Every Friday I had to call for updates. Kept saying 1 more week. On our last phone call (June 3rd)I asked him are you willing to put money on your promise that the parts would done the following Friday (June 11th) He said absolutely. So I give you 1 more week. No calls nothing. Friday, I call. He s are not there. I ask if they are done. Im told "I don't know " That was at 8am. I told Her no matter what I'm picking up the parts at 11 AM. I get there at 11:05 AM. Nothing. No parts, He s not here, should be back soon . An hour later He shows up. "I need another week at the end of that heated discussion I said just get my parts back. I agreed to pick them up. Then he went back on your word. He tells tell me I have to pay the 3rd party for his time in. After you guaranteed that they would be done . I get to his shop, he s rude nasty demands $700 cash for my unfinished parts.I don t think I should have had to pay for this. He took my parts to a 3rd party never telling me or giving me a price or time frame.Services: Painting, Body & Trim
Hugh cooperman
a year ago
My parents have been using Bertrand (Doug) for yrs. Always very happy with his prices always more then fair, staff all very courteous, anyway I had the opportunity to purchase a car there for my son, which I did two weeks ago, Doug had the of course going over the whole car replaced the tires on it replaced the brakes all the way around on it inspected it sold it to me for an extremely fair price so my years of following in my parents footsteps will finally pay off!!Doug on a scale of 1 to 10 a 25!!!Keep up the good work Bertrand!!
C C
a year ago
I have been here several times referred from a friend. They are amazing. Very professional. Down to earth. Honest and very skilled. Dougie and Debbie are always very nice. It is almost like having family work on your car. They are awesome people and I wont bring my car anywhere else. Everywhere else sucksService: General repairs & maintenanceService: General repairs & maintenance
SinnersCircle _03
7 months ago
I love Bertrands Auto. They have always given me the greatest service any time i ve come in. I ve had my inspection done & oil changed multiple times by them and have never had an issue.Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change
Gary Kennoy
3 years ago
I've been a customer at Bertrands for over 7 yrs. Always have happy with service on my cars. Appointments kept, honest estimates, fair cost up front.I live in Lakewood NJ, but I still drive to Penndel to get my car serviced and repaired. For me, peace of mind is very important.I drive over 200 miles every single day. I rely on good, dependable service.
Russell Stover
2 years ago
If you need your vehicle fixed by knowledgeable mechanics at affordable prices, look no further. Doug, Johnny, chuck, etc. Will have you fixed and on your way. There's a reason they have been here over 10 years. Stop in and you'll see! I send everyone I know here and have never been let down. As you can see from their lots, I'm not the only one that comes here. If your needing your vehicle fixed before that big trip, in a pinch, broken down going to work, or just need maintenance, Milnicks/Bertrand Auto will help you!
Victoria Douglass
a year ago
I find Bertrans now Milnik s to provide HONEST QUALITY WORKMANSHIP whose EMPLOYEES have been working there forever and take PRIDE in their work.I personally would not trust any one else to fix my 2007 Nissan Murano California Car with 190,000 miles to no one else.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Air conditioning, Auto maintenance
Thaddeus A. Clax
2 years ago
Doug told me he knew how to handle the extended warranty company. Well, that was a bust because one word he used to describe the problem, caused a rejection of the claim and cost me more than my deductable of $100. The company said Doug could resubmit the claim explaining the parts better and of course, he never resubmitted it. Now, he has had my vehicle for over a week and hasn't examined it , yet. I know and accept that he is very busy, but, I can't even get a truthful return phone call. I want to be patient, but there are limits to everyone's tolerance.
Belle Lynn
2 years ago
I got a flat tire in the parking lot next door, and the associates came right over to help me out. They were so friendly and helpful and brang over tools to help me. I wouldn't have been able to leave without them. They were some of the nicest men ive ever encountered.
Sean Cherry
3 years ago
Not from around here but they re good. My steering wheel was rattling on a drive recently and we were concerned a wheel might be loose or something. Wanted to check it out to make sure we were alright. Stopped in very last minute but they were nice enough to take a look for us and make sure everything was OK. Would recommend to others or return if I m in the area.
Lynn Silk
a year ago
I have been taking my cars here for over 15 yrs. Feels like family. All of there Mechanics are Great, they know what they're doing. Truly a Great repair shop.Services: Exhaust, Tires, Auto battery replacement, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Oil changeServices: Exhaust, Tires, Auto battery replacement, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Oil change
Em Adorno
3 years ago
Needed to get my dodge inspection done ASAP. This is the only place in the area that would do it without an appointment. Took 40 minutes top. Pricing was reasonable, was not over charged. Thanks for the great customer service!
Vladimir Simonyan
3 years ago
Stay away and do not go there, unless you want a thousand dollar expense for unnecessary repairs along with your state inspection. That happened to me, I did not fall for it and quit. Then went to a different shop - the car ended up being in absolutely normal condition. I am just wondering if this mode of operation worth the customers they lose directly or through the word of mouth...
2 years ago
changed the oil here, but he poured 1 liter of oil more than allowed. visited him twice to fix it, but he refused and came up with any reasons. these professionals are often referred to as . I do not recommend dealing with him
Paul Harris
2 years ago
Great place and staff. Know what they are doing and always willing to work with you. Out of all the shops I have gone to or even done some work with I trust them to do all the work that I can not do myself.
james herold
2 years ago
Great place for repairs always steady busy. Just shows you the good quality work they do. Highly recommend
Jennifer Fry
3 years ago
I won't take my car anywhere else. They are great to deal with and they do great work. I highly recommend.
corinne coleman
2 years ago
Best shop around!!! Great pricing and great people to work with. We appreciate all that they have done for our family vehicles!!
FRankie Suarez
2 months ago
Great service and great people
Monica Wallace
3 years ago
Doug and staff are great. Always fix my car right the first time.
Melokai M
2 years ago
Great, quick and honest service... saved me a fortune compared to the dealers mechanics!!!
Jay Shok
3 years ago
Always nice people. They take good care of their customers. Never any "extras" lol
Wayne Evans
a year ago
Best Repair Shop Around!!! Doug & Crew Are Amazing
John DeMarcello
3 years ago
Friendly, fair pricing, great quality! Cares about safety of customers
Nick Mangiaracina
3 years ago
Had my car detailed it looks brand new great job
Michael Ozlek
3 years ago
Had my car detailed, they did an excellent job.
Michelle Cooperman
3 years ago
Been coming here for years always friendly and gets it done
Giolenny Bautista
3 years ago
Very Unprofessional! Known for scamming people! Don t waste your time and money!!
Sexi Diamond
3 years ago
Great friendly staff and great work on my benny.