M & R Auto Center

4.8 (244)

  535 E Ross St B, Lancaster, PA 17602
  (717) 393-7717
  mrautocenter.com
  Claimed

Auto repair shop Auto body shop Auto tune up service Tire shop Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Wingert
a month ago
Skilled, honest and friendly! Ryan and the team at M&R are awesome! They service many makes and models of cars. They handle the most complex repair jobs and are quick and convenient with routine oil changes. The best part is you NEVER feel like you've been ripped off after service. Highly recommend!

  Zachary Reed
2 months ago
My first experience with M&R was a great one. After being told by three other garages that they did not have any openings for 2-3 weeks, I was referred to M&R by a friend. They added me to their schedule for later that week, the whole experience was quick and easy. Their entire team was very helpful and professional.

  Mildred Wimer
4 months ago
Had to get new back brakes & inspection & serviced! Big bill but car has almost 85,000 miles and would not pass inspection without all new brake parts!M&R AUTO I trust them as it has a good reputation in Lancaster!Merry Christmas to all at M&R...Millie Wimer. . . .

  Lauren Roth
4 months ago
Went to M&R Auto for body work after an accident. Seamless experience! Meredith kept me informed every step of the way and the work was done in a timely manner. Would 100% recommend this business.

  Lauren N
8 months ago
M&R is awesome. After having problems at another mechanic, I was recommended here by my neighbors. I took my Honda Civic here until she died, now I m taking my Mazda3, and I will forever take my car here. The staff are very knowledgeable and go above and beyond to ensure that their service is reliable, affordable, and professional. I recently had an issue with some lights coming on on my dashboard, and they ran a free diagnostic test while they were jam packed in order to relieve my mind of any issues. Unfortunately it was the ABS, but they were quick to get me into their busy schedule. They also were sent the wrong part by Mazda, at no fault of M&R s, and were extremely apologetic and kind, and corrected the situation as fast as they could. I would definitely recommend this mechanic to anyone who wants their car treated like it was the mechanics. They know what they re doing and are very professional. I would give a million stars if I could!Services: Vehicle Inspection, Brakes, Oil change

  Cynthia Kellish
a month ago
I have been going here for a few years. Couldn't ask for a more honest and trustworthy place to take your car. Highly recommend.

  Seren Erb
7 months ago
My tire got completely shredded because of debris on route 30, I calledM&R the next morning and they were able to get me a new tire, and they got me in again the next morning when an unexpected issue getting the tire back on. They are accommodating, friendly, and honest! My fianc� and I have both had great experiences taking our vehicles here.

  Wanda Williams
2 years ago
I am giving them 3 stars because of their customer service, they are very nice. However, I took my car in for an inspection, I shared with them I needed two light bulbs and I had bought one. They installed the one light bulb and charged me $53.49 for it this job is a two minute job. I hadn t put it in myself do to it being so cold. The car did passed inspection with a missing bulb. When I called today to ask about it I was told the car wasn t missing any other bulbs when they did the inspection which I had told them it was missing two bulbs I took pictures of my car back in December so I knew which bulbs I needed to replace. One bulb on each side. But he is saying it looks like the bulb went out after the inspection was completed. Just wanted to share my experience.

  E Sryva
2 months ago
First time customer and was definitely impressed by their professionalism and customer service. Their work didnt disappoint either: quite honest. I will be coming back.

  Jessica Tucci
5 months ago
I couldn t be more happy with this place. They are the nicest people to work with and have the patients of Saints! I will never take my cars anywhere else! Darren was so kind! Thank you again for everything!

  Maly Kongsynonh
7 months ago
A few months ago, my car was hit by a neighbor and needed a ton of work. Meredith fit me in quickly and helped coordinate with the rental as well as kept me updated on all of the repairs being done. Everyone is super friendly. Thank you!

  Lena Sena
7 months ago
M&R went above and beyond to help us the night before my wedding when a wedding band fell and disappeared between two car seats! They stayed almost an hour after to take out the back seat and cut the carpet until it was found. Was truly moved by their kindness and dedication to finding it. Would highly recommend to anyone!!!

  Larissa Jones
5 months ago
I called to find out if they could do an oil change the next day. They said no problem come on in. So the next day I did and they got my car in quickly and I only had to wait about 45 minutes which is pretty quick considering how busy they were. I'll always recommend them!

  Andrew Zahn
a month ago
Taken our company van here for inspections, oil changes and other services and am ALWAYS impressed how well-run this business is!

  Doug Engle
3 weeks ago
Everything you want in your "car guy." Does it all, and they're professional, knowledgeable and trustworthy. Highly recommend!

  tvsonic222
9 months ago
I like bringing my vehicles here for service needs. The mechanics are well trained, work is completed promptly, staff are honest and transparent about diagnosis and service recommendations, as soon as you walk through the door you are approached by whoever is available at the time. Cost is higher than most other non-dealer shops, but I don't mind because I get what I pay for here. Some work is warranted so if they mess up they own their mistakes and make it right.

  Luke Maruca
a year ago
The people at M&R are very professional and trustworthy. They always do a fantastic job for whatever service my vehicles have needed and I wouldn t go anywhere else. I recently took my Honda Civic in for inspection and oil change and one of the workers accidentally cracked my drivers side door handle getting out of the car. They ordered me a new handle and installed it for free! I offered a tip for the service but they just said to leave a nice review. So here it is! Thanks for the great service M&R!!!Services: General repairs & maintenance, Vehicle Inspection, Auto emissions testing, Oil change

  RUTH W
a year ago
This was the best experience I have had with an auto shop. The staff are kind, honest and forthcoming. Amazingly came in under proposal, not only that they had my vehicle ready in an unbelievable time. I would highly recommend this shop to anyone and everyone! Thank you to M &R for restoring my faith in service!Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  AlmaX
a year ago
I am new in Lancaster area and had to relay on Google reviews. They had been above average and the fact that I could reach live person from my 1st attempt made me use this shop service. I called in advance (week before) and booked appointment for Friday for my 2008 Camry brake service, exoust pipe and door plastic part detached issues.The car was dropped the shop from Thuesday evening (around 4:30) but was ready only on Monday because their technicians business and luck of communication with my son. Somehow, they did not try to bother me despite I left both my and my son cells. On top of that, this shop could only address my car brake issues because of their lack of expertise in those areas and recommended to use others shops services for my car remaining issues. It was fair enough but I expected more for sow high-ranked business. Finally, brake works cost me $834.42 which I consider as kind of expensive service for ordinary repair as well as kind of slow one, IMHO. I based my opinion on the quote from my previous shop from another state.To sum up, I would think twice before use this shop in the future.

  Elizabeth Maldonado
9 months ago
I love this place first time taking my car here they did a great job my car looked brand new after they were done with it. every one was so friendly especially Meredith I would recommend them to anyone but don't take my word for it try them yourself I promise you won't regret it!!

  Laura Tramel
a year ago
We had a great experience with M&R from start to finish. Meredith was an excellent communicator who kept us in the loop almost daily, and she took care of all the little details including the rental vehicle! Repairs look fantastic and we would return here again if needed in the future.Services: Auto body & trim repair, Body & TrimServices: Auto body & trim repair, Body & Trim

  Eric Vives
a year ago
Best customer service around! All the employees are superb and amazing people. They are honest and will give you a realistic price for any work that needs to be done. You will never be overcharged! All the work done to the car is explained in terms which you can understand so you know just what is going on with your car. I will 100% be returning for any future maintenance or repairs!!Service: General repairs & maintenance

  Alyssa Maruca
3 months ago
These guys are friendly, honest, and reasonably priced. Can t really ask for much more than that!

  Jim L
2 years ago
M&R Auto is THE place to have any work done on your car! While I have used M&R in the past and they have always done excellent work at what I consider a fair price, my most recent experience topped even previous occasions. As I said when I picked up my car last week, it looked like it had just come off the dealership floor. I was kept informed daily on the progress, I was advised of how their work would be conducted, and the results speak for themselves.If you are able to get your car to M&R I know that you won't be disappointed in their work. Give them a try!

  Cathy Zoccola
2 years ago
I have had M&R service my vehicles for many years and would recommend them to anyone. They have taken very good care of my cars, they are honest about what needs to be done and what can wait. They are real professionals! Everyone is very friendly also, you get the feeling they give you advice about your vehicle that they would give their own family. Finding a trustworthy mechanic who does quality work is a big plus in life! Thanks Earl, Ryan and the rest of the team.Services: Tires, Electrical, Car towing, Brakes, Oil change

  Melissa Lemay
9 months ago
Professional, quick, super accommodating, friendly, affordable. I highly recommend.6/26/23 I am editing my review to include my most recent experience. I needed to get various repairs done for my vehicle. I needed a new catalytic converter put in, and Daryl was honest and let me know that there was a place in town that would most likely be able to do the work for much cheaper. I saved almost $1000. I haven t ever found such honest, reputable people to deal with for vehicle maintenance and repairs.

  Becky Mueller
a year ago
I recently had a fender bender when my car was rear ended. I took the car to M & R for the work to be done and they did a great job. They did the job quickly and kept us up to date on the progress as it was being done. We also had them do the annual inspection and an oil change while they had the car, and it was done within the time frame they promised. Have been a customer there for about 9 years, and would hate to take my cars anywhere else.Services: General repairs & maintenance, Body & Trim, Vehicle safety inspection, Oil change

  Lucia Saldana
3 years ago
Extremely happy with the service and how my car turned out! My car had a bad scratch with a hole due to rusting. Other places made me feel like it wasn t fixable. Stewart was able to show me different options and was able to fix it and make it look like new. It looks amazing. They stayed within my budget and were able to do an oil change and alignment too. The quality of the work is extremely good, and at a doable price. Stewart is very professional, honest and very kind. I will definitely go there from now on.Services: Painting, Body & Trim, Oil change

  Anna G
a year ago
I remember the good ole days; where your mechanic was like a close family friend; one to be honest, responsible, fair, n go the extra mile.Finding M & R has renewed the past and my faith in people/ servicemen. From securing an emergency procedure, to pre purchase inspection and yearly maintenance, M & R has given us countless hours of dependable service and advice. They are on my team!Thank you M&R and may your business continue to prosper!!

  Jennifer Strickler
7 years ago
Totally impressed with how quick they got my work done on my car - much faster than the dealer I was taking my new car to. In addition, I had a quick appointment to get to while my car was being serviced and they let me drive a courtesy car w/ no questions. Very attentive to customers needs! Priced right. If you are tired of getting pushed around or taken advantage of by mechanics, M&R is the place to go.

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday Closed
Sunday Closed

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