Kings Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amore
a month ago
This towing company is horrible. My car wasn t starting so I called them and they towed it to their facility. They charge 50$ for a diagnostic which revealed that I have a dead battery and alternator. They fixed both and charged us 500$, which is fine. Fast forward to a week later I start having battery issues and I call them out in a shopping parking lot. They come out and charge me 70$ for driving 5 minutes and to jump my car. Why are they charging 70$ to jump a car that they just installed a new battery for? Also, if you call Kings and get Oscar as your servicemen, run. He is the worst employee at Kings because of his etiquette. All in all, don t call this company because they are scummy and charge ridiculous prices for simple services like jumping your car.

  Rich Burns
a month ago
Great experience with Kings Towing! Dispatcher got a truck to me very quickly after hearing I was stuck at an intersection. Also a big shout out to the driver Tyler. Super professional and easy going. Thanks!

  Wendy Hoke Witmer
5 months ago
There we were, car died in the needle of six lanes of traffic. King's arrived within 10 minutes of our call, talked us through issues preventing the tow load, and took it to our dealer 16 miles away, all for a great price! Definitely recommend!Service: Car towingService: Car towing

  Dale Mann Jr
2 years ago
My truck lost its brakes while at sheetz gas station. The manager was nice told them what vehicle I have. Said the driver would be there in the next 30minutes. Driver took almost an hour to get to me and said he didn't have the right size truck to haul my truck when he got to me and saw my truck. I told him "IT HAS NO BRAKES". He stepped on the brake pedal said i had brakes. I just wanted my truck towed home. He put the truck in reverse and couldn't get it up the ramp. Put it back in drive and ran my truck into a parking post ended up dented the passenger side of my bumper when I specifically told him "MY TRUCK HAS NO BRAKES." The tow truck driver said he would either replace or get my bumper repaired. This was September of 2021. Here we are January 2022 nothing has been done. Tow truck driver hasn't gotten back to me and the company has done nothing. Thank you King's Towing for denting my bumper. Will never use again and will not recommend.Service: Car towing

  Carmen Gomez
4 months ago
Been going here for 2 years now. They fixed my suspension and always tell me exactly what is wrong with the car if I have any issues. Would recommend.

  Chris Radina
a month ago
This company will scam you. Do not use them. Their ethical practices are unjust and scummy.

  Manuel Arroyo
a month ago
Great people it s good to know everyone ain t out to ROB you RECOMMEND them any time thanks again

  Jake Lawrence
a month ago
Company is horrible. Service is deplorable. Never use kings towing, unless you would like to get scammed.

  Mohammad ismail Mohammadi
5 years ago
Owner is very cool guy and helpful thanks man.He helped me Even with Fixing my car.Affordable Towing And repairing Rate.

  AbbeyGaile Kohler
a year ago
I used kings towing this morning. Dispatcher was great everything good. Fair pricing. The driver and the driving hand was the only issue with my experience. Completely unprofessional. They were getting my car off the truck and managed to hit the side of my car off the sides of the bed, and backed all the way up until he hit the curb of my parking spot after I repeatedly told him to stop so he wouldn t hit the curb. The transmission in my car went, so we had to pull her up to angle it correctly in the spot, and I guess the driver, angel, was attempting to push it, but got mad at the helper who was with him and was like, whatever you don t listen told you not to back up this far, do it yourself . And just walked off. Wow so unprofessional. Really upsetting I called into the office and spoke with the manager, she was great, said she was sorry and that she will deal with the driver and gave me a email to reach out to them for the damage toward my car. It was great. Thank you for taking care of me. Will not use again because fearful of getting that drive again, but management took the time to listen and offer solutions and that meant a lot.Service: Car towing

  David Irwin
2 months ago
Charged an undisclosed tow fee of $535 for a 3 mile tow! Never use they will steal your money

  Will White
7 months ago
The staff at this shop do a great job, they are knowledgeable and polite. Great customer service, they have inspected 2 of my cars in the last week. Highly recommend them.

  alfredo mestre
5 months ago
called them to pick up my truck they couldn't but referred me to another company that came out in 20 minutes thanks guys

  Lisa Vollrath
a year ago
My insurance company contacted Kings to tow my daughter's car that's keys were lost. After an hours wait to even be contacted, I was told by the driver that because there weren't keys to get it in to neutral, he would not be able to tow the vehicle. Today, it took a driver from a different company approximately 10 minutes to get there, and 5 min to unlock the car, put it in neutral, load it on to the truck, and then transport it to the destination. I would recommend a new driver that wasn't looking to put money in his own pocket, or not using them via insurance or AAA. Negative 5 ratingService: Car towing

  Jerome Maurer
2 years ago
I would highly recommend Kings Towing to anyone! Obviously, it's not fun when your car dies on the side of the road but they took great care of me and my vehicle. Very professional, fast, friendly--excellent all around! They went the extra mile for me (literally), and I greatly appreciate it. Thanks again for the great service!Service: Car towingService: Car towing

  Kristopher Mast
2 years ago
My truck lost power unexpectedly on the highway and I had to leave it on the side of the road and get to work quickly. I called a DIFFERENT tow truck company that said he would be able to get to it in about 2-4 hours as he was out of town. If you advertise as a 24/7 tow company, your on-call driver probably shouldn t be out of town, but I digress. The next day as I was on my way home from work, 12 hours after calling, I saw that my truck had not been moved as promised. I called the other company back and after the phone rang multiple times, a man answered who sounded like he was drunk.I decided to call Kings Towing instead and I am so glad I did! I forgot to leave a key with my truck and I was unable to leave work to meet the driver. He drove to my place of work and picked up the key personally without charging me extra. Fantastic customer service and very pleasant to deal with. In the unfortunate event that I will need another tow in the area, I know exactly who I will be calling!

  Kris
2 years ago
Highly recommend Kings. 24 hours service and fair pricing. Lowered 90s Miata got on the truck no problem.If all the other drivers for King's is as good as Zack was tonight. Would recommend to all.

  Gary McFeaters
a year ago
What are you waiting for? A business doesn't get more professional than this one! Wow great job..Reasonable price!Stop your searching and call em now.. you need not search any further! GaryService: Car towing

  allan frey
a year ago
This was the first time in years I had to have a car towed. They where great. They had my car moved within the hr of me calling. So if I would ever need a tow agen I would go with them.

  Chris Kipphorn
2 months ago
Great service!! Would highly recommend

  Amy Sheldon
3 years ago
I m a nurse who works nights at Lancaster General. I was headed into work and had a flat on US Route 30. It was getting dark and a heavy rain storm was coming. I called my roadside assistance and was surprised at how quickly they responded. King s Towing showed up within 15 minutes of my call and quickly changed my tire. It wasn t until I asked how they got the call from roadside assistance that they told me they didn t! KING S TOWING stopped to help me from THE KINDNESS OF THEIR HEART! Support these guys not only are they courteous, competent, quick, and thorough But they are kind & decent human beings! -MFService: Tire change

  Joe Migliore
3 years ago
Kings Towing came through for me during a roadside emergency. My insurance company took hours trying to source a tow for me and eventually I decided to just schedule on my own. Kings Towing met me within 10 minutes of my call and offered a very affordable rate. Really appreciate the help!

  J9
3 years ago
My sister's car broke down near King's towing and they came 5 minutes after the phone call. They went back to get a tow cab to carry 2 people, but when they moved the car they decided to try to give us a jump on the battery. That was the problem. They saved us money and they were so kind. Highly recommended.

  Whitney Eichelberger
2 years ago
I would highly recommend using King s for your towing needs. They re professional, kind, and have very reasonable prices! My car unexpectedly died on me while driving and King s came right out within 20 minutes after calling them to get my car towed to where I needed it to go.Service: Car towingService: Car towing

  Nicole Buitrago
3 years ago
I used Kings towing and when I called for a tow they asked for my address and drop off but never asked for my car type or gave me an eta. I called 15 mins later and they said it would be 30-45 mins. After the 45 mins I called again and they said they were in the vicinity. We called then an hour after the original call, they had to confirm the address and tried saying they were still close just had to verify. Finally an hour and 20 mins after my first call they arrived and towed my car. So late and unprofessional.Service: Car towing

  Jerry
2 years ago
My 16 year old son's car broke down on Manheim Pike around 11:00 p.m. I called Kings and they said they would be right out. They never did show up. They just left him stranded on Manheim Pike. I called them back after an hour and they stopped answering their phone. Until we found another tow truck, it was 2 hours after King's said they would "be right out" and no explanation or communication whatsoever. If you want a reliable tow truck company, I would highly recommend not calling these guys.Service: Car towing

  Taylor McNeil
a year ago
Insurance found them I sat there a hour and 10 mins finally I call them they said oh we re not coming for the motorcycle we don t have the equipment that s fine and dandy but don t except it then and have the decency to call me and tell me that you can t come still at this moment about to get rained on bc of these joke of professionals u

  Vivian North
2 years ago
The starter went out in my car He went so far as to check the battery and also tap on the starter to see if that helped. Told the Gentleman towing when he picked up the car up that the driveway where we live was nightmarish. He was pleasant, courteous, and.professuinal. It wasn't bthe easiest task, but he got the job done. I hope he got his Dunkin Donuts. Again thank you for your awesome service!Service: Car towing

  James Cutler
2 years ago
King's gave me a tow on a Sunday morning. There was a little bit of a wait while he did another job, but he kept me in the loop on how long it would be. No issues getting my car un-stuck and was very professional. Thanks again.

  McFingerlickin
2 years ago
My van broke down on the way to Spooky Nook on 283 on a rainy Sunday afternoon. Kings Towing got to my vehicle quickly and towed it for a fair price. Very professional service!!Service: Car towingService: Car towing