Automotive Masters LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Holly Hampton
9 months ago
Realized I had lost a lug nut, called the shop and they were able to help immediately. Very helpful and friendly over the phone. Went right to the shop where the owner put on the lug nut, tightened all my others, and then test drove to ensure everything was good to go. Had a knocking sound that had just started and him tightening my lug nuts stopped it. He ensured my car was safe and was very friendly and personable while doing it! Highly recommend!

  David Hardin
2 months ago
Very helpful and honest . Will be returning for any future repairs needed .

  David Grills
a year ago
Excellent!! This place saved our road trip. We were driving to Lancaster on day one of a road trip around PA and our engine started badly misfiring. Searched on Google maps and found this place. I called and they said they could fit us in first thing in the morning. While we were at Dutch Wonderland, they quickly diagnosed the problem and performed quite a tricky fix, basically saving our engine and our entire road trip! The price was very reasonable too. I would strongly recommend this place!Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair

  Venia Mcfadden
a month ago
Fast, friendly service, reasonable price.

  Jim Sherry Lowe
7 years ago
I have been going to Jere at Automotive Masters since 2007 and it's just what I want in an auto shop. (1) A guy who has many years of experience, not like the big box repair shops with a mechanic just out of school. (2) A family shop where you can tell they are proud of their store. (3) Not a cheap price, but a fair price, I never have to go back because the repair wasn't done right. (4) I can get an inspection and go out of there with just an inspection charge and know that he isn't charging me for something that isn't broken. (5) Ability to schedule the first daily appointment for an oil change and be on the road by 8:30am. (6) Has the parts laying out that he replaced to show you the problem. (7) Not in a hurry to get you out of the shop, but will talk about cars, repairs, etc. (He loves to talk cars). �I've taken a half dozen cars to Jere over the years and always been happy with the repairs. �We run our cars until they die (150K+ Miles). �We use to live on the west side of Lancaster and loved B&J Auto, another family shop. �Now that we live on the east side of Lancaster, we found Jere and glad we did.

  Ryan Emerick
4 years ago
Great service and fair prices. Had my Accord's alternator die 1/2 mile away and Jere was great about coming to take a quick look with his jump box to help me avoid needing a tow. I do a lot of work on my own car but would come back for service at Automotive Masters without hesitation!

  Ryan A
7 years ago
Jere took on my broken flex plate problem. I didn't have the time or desire to deal with it. He had to remove the transmission several times to get the problem fixed correctly all the while sticking with his original quote. Fantastic customer service, very friendly. Even called me several times throughout the process to explain what was going on. Automotive master's will certainly get more business from me.

  lauren zehr
3 years ago
Jere has been fixing my cars for almost 9 years. His prices are fair and he does a great job. He cares about the longevity of the cars he services and the person who owns the car as well.

  Taylor Raber
7 years ago
Jerre is wonderful to work with. His prices are fair and he explains to me exactly what is and isn't happening with my car (since I'm not the most car-savvy), helping me to make informed decisions without pushing me to do extra unnecessary work on the car. He goes above and beyond...last time I needed work on the spot, he went out of his way to make sure I could get home if I needed to and stayed past his hours to get the job done for me. I would most definitely recommend him. Thanks Jerre!

  Alex
3 years ago
Jere was amazing. Called and they could squeeze me in, and it was done within an hour with practically no notice. Definitely recommend Jere and anyone else here if any work is needed to be done.Thanks again Jere!

  Lisa McGuinness
3 years ago
Called to schedule an inspection but nobody answered, when I called again a man answered the phone " what do you want? You keep calling every 10 minutes!"Update: after speaking with the owner, we learned there were some phone issues with numerous calls coming in and nobody was on the other end. He was extremely kind and apologetic. Willing to do business here in the future!

  Tei Shonna Kenyon
3 years ago
Jerry the owner doesn't try to "upsale" you. Very honest and flexible I have been going to him for years and never had a problem with anything!

  John Stroup
a year ago
Good place to get work done on your vehichles. Honest business, and I can't speak on anywhere else because this is the only place I take our cars.

  David F.
5 years ago
I ve taken my car here a few times. Great service and very trustworthy. My daughter just started driving and I will be taking her car there to be serviced as well.

  Jorge Abrego
4 years ago
Always helpful and honest. Known this mechanic for 13+ years. Very reasonable cost.

  Kay Harvey
3 years ago
Very informative, pleasant and doesn't try to take advantage of you.

  Bhupendra Prajapati
3 years ago
Best holy place to visit. Excellent in all respects

  Nathaniel Abel
6 years ago
Honest, knowledgeable. Kind of place once you find it you keep going back

  Ang Hollman
8 months ago
Honest and reliable!

  Denny Ploppert
3 years ago
Jerry is awesome !

  Francis gateru
3 years ago
Friendly guy who knows what he is doing

  Christopher D. Pournaras (1BAMFER)
3 years ago
Helpful

  Eunice Perdomo
2 years ago
The best....