Jack Williams Tire & Auto Service Centers

4.6 (853)

  576 Easton Tpke. (Hamlin, Lake Ariel, PA 18436
  (570) 218-8385
  mavis.com
  Claimed

Tire shop Auto repair shop

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  PRIVATE PRIVATE
2 weeks ago
5 STARS to Jack Williams Tire Repair! Outstanding service. I have been here several times and never written a review. Hats off to Mike, Marco, and John. These guys were not only knowledgeable but also very friendly and helpful. I have been taking my cars to that facility for many years. This review was long overdue. They efficiently repaired my car and thoroughly explained the process, ensuring I understood everything. The team's professionalism and dedication to customer satisfaction were evident. I highly recommend Jack Williams Tire Repair for their high-quality service and the friendly, effective team of Mike, Marco, and John.

  Serafima Eleftherakis
6 days ago
My car was making some noises while traveling in Philly, so I took it to a mechanic there. He said that my rotors were worn out and needed to be replaced. I decided to return home and have Jack Williams take a look, as I ve used their services before. They told me that everything looked fine, and that they didn t want to take my money unless I insisted upon having the rotors replaced. It s hard to find an honest mechanic, so for a college student who is constantly strapped for cash, this was very refreshing.In addition to their honesty, the service was wonderful. I needed windshield wiper fluid and was also having an issue with clogged drain holes. They filled up the wiper fluid, assessed the drainage problem and unclogged everything. Everyone was warm and friendly, while providing quick and informative service. Thank you for such a great experience!

  Tyler Musgrave
2 days ago
Marco was extremely friendly and helpful! He gave us the precise information we needed with a smile and good attitude and had my tire plugged and fixed within a half hour. Highly recommend stopping in for any of your tire related needs!

  Jake Ramos
2 weeks ago
My Dad had an emergency flat slow leak, and they took him right away, and resolved the problem so my dad could go with his busy schedule.customer service, and professionalism was exceptional. We are now committed dedicated customers for sure. Highly recommended

  Guy Hopkins
a month ago
Jack Williams is no longer Jack Williams. It is now Mavis Discount tire. Not really where I'd usually go for tires but needed a single one quick and they had my size available. The service was quick and friendly and the only reason it's not a 5 star is the price of the tire... but it's a convenience thing, same as paying 2.50 for a 20 Oz soda when a two liter costs half. The manager Mark was helpful and pleasant.

  Mr Day
2 days ago
Marco accepted our phone call. We responded promptly and he did so in the same kindness! fast and efficient with your time. need help with your tires and car serve; get it done here!

  John Troulis
a year ago
John and his team were great with getting me in and out on the day that a huge snow storm was coming in. He also reminded me about the 100.00 rebate on my tires! Awesome, friendly, knowledgeable service that just seems so rare these days. The waiting area had proper reading material as well as a view window to watch the actual work being done! Very cool!

  TreeAnne McEnery
4 days ago
Mike at Mavis in Hamlin was so helpful. His customer service was superb! Thank you, Mike, for getting my car in so quickly and for helping find the issue with my tire! And thanks to the guy who fixed my tire!

  Lisa Dobitsch
2 months ago
Brought my mom s car up for a valve stem repair, they fit me in right away. Excellent service from the moment I walked in the door. Jennifer, the women at the counter was extremely helpful and pleasant to deal with. We will definitely we bringing our business back there.. it s nice to have something local and have helpful pleasant people working there.

  L3X
3 months ago
Mike was extremely helpful, I literally only needed a donut replaced and he exclaimed it was nothing and proceeded to have the auto guys replace the tire. His personality was above exceptional and he Suprised me by not charging me. When I asked why he said it's only a donut replacement that it's and in and out ordeal no compensation was needed. I truly feel Mavis looks out for the community in where they operate. I recommend Mavis Discount Tires for the best costumer service, some of the best deals on tires and just an overall exceptional experience!

  Drake Flextape (Kfm2001)
3 weeks ago
I went to get a tire changed. The lady at the front desk insisted to repair my tire instead of buying a new one, when there was a nail in the side making the tire unusable even if repaired.Not only that, but when i asked if they could do a quick check up. They did it in 15-10 minutes, came out with multiple mechanics and said that my car was not only dangerous, unusable, and needs ton of repairs costing thousands upon thousands of dollars, but I should call the state police and Better Business Bureau on the people who I bought the car from.I went to a different mechanic and Mavis/Jack Williams are just lying. Don't buy from here! 0/10

  J
a month ago
Got a flat tire right when I got onto 84 from Hamlin. They were able to get me in immediately to replace the flat tire. They seemed knowledgeable, tried to repair the flat, and gave advice/quotes on repairs that may be needed (back brakes), without being pushy. Clean waiting area.

  Chris Gartland
2 days ago
Best experience !! Jen is awesome. She's very knowledgeable, and always helpful, she knows her stuff. I will always get my tires there... Chris

  Brian Mackey
2 months ago
They don't believe in sticking to your appointment and could care less about your time. Made an 11am appointment on a Friday morning, by the time 1130 rolled around and my car was outside I just left. This place has no respect or appreciation for anyone else's time. Best part is, the regional manager was there and she was causing the problem.

  Payten Riley
4 months ago
went in for an inspection & oil change yesterday, they had nobody certified to do an emissions test so told me to come back today. i change my work schedule so that i could (even said to me we close at 6, so coming at at 5 would be pushing the later side, SO?! you re a business). i get there and they tell me because of a puny crack in my bumper (that has been there since 2018 and passed many inspections no problem) they won t inspect nor pass my car. i told them to do what they could, got my car back, & they didn t even bother to change the oil!! whatever manager was on pretty much told me at the beginning that they all suck at communicating with each other but this was just bull. they re nice enough, but not very helpful or accommodating in my case.sorry for the long review this was just a terrible experience and i will not be back.

  Russell Columbo
a week ago
It may seem small but I rolled in on my donut due to a flat. Jennifer and her team were able to get a new tire mounted in no time. A cylindrical vape pen of all things causing the flat and damage to the sidewall.

  Alicia H
a month ago
Quick and helpful service! Was able to schedule my appointment online for a flat tire repair. Great customer service!! Highly recommend coming to Jack Williams in Hamlin for all your tire needs!

  Laurie Weller
2 months ago
I had a problem with my tire that blew out and was really upset. I walked into the Hamlin store and was greeted by the Manager Michael with a big friendly smile! I immediately felt better! He went above & beyond to help me and get me out as fast as possible! I definitely will be returning there in the future! He was the best!

  Heather Gabriel
3 months ago
Had gotten 2 Flat tires. It was at 5:40 at night. Still had to wait for the tow truck to reach me. Called and spoke with Mike who was extremely polite and said he would wait to help me out. Everyone at the shop was so nice and helpful. Highly recommend if you have any issues. Great place and people.

  Helena Comly
2 months ago
They have great customer service and are very friendly and wanting to make your experience is a great one. I called about a small tire leak and told me to bring it in. I did, and once completed, I was told it was good to go and if I had any other problems to bring it back. The problem is my tire is not fixed and is still leaking from somewhere, and my tire pressure is down to 11 psi, and I have to keep pumping my tire up. It is my first time being there, and I'm not one to complain. I will be calling first thing in the morning. Update.. I apologize it is my fault,I had the wrong side for my tire it was the driver side.Thank youJamie Comly

  JerrieAnn Fleming
5 months ago
The associates at this location were amazing. They explained any issue that they had while trying to repair my tire. They were able to change out my spare tire for the bad tire and put it on the proper rim. I would completely recommend this location and the associates that work there. They were just absolutely amazing and honest which is hard to find. Thank you so much to the team in the Hamlin store.

  Kevin Moran
a week ago
Easy to schedule an appointment, great to work with. Fixed our flat right away, offered suggestions for future alternatives. Not pushy, just doing what is right.

  Kallaven
2 weeks ago
Just brought a car into Mavis and Jennifer was absolutely accommodating with any sort of questions or information to facilitate our experience to be a good and memorable one! Definitely will be coming back! - Manny

  Leona Marullo
a month ago
Great experience for first time visit. Very quick, very clean, really friendly, knowledgeable, I will definitely come here again and recommend coming to get tires or service your car. A++ thank you guys!

  Christina Kucera
a month ago
Now Mavis Discount Tires.Jennifer and the team helped us out when we were in a bind with a flat tire on a snowy Sunday. They were fast, polite and helpful. Also our son loved the kids area too! Thank you!

  Jennifer Morin
2 weeks ago
LOVE THIS PLACE!!! Every time I need to bring my SUV in, Jenn is aleays there for me!! Always helpful and cares about the customer, not just the vehicle! Jenn is the BEST!! Jack Williams/ Mavis , whatever.. This shop CARES!!

  Fife
5 days ago
Got a flat while at work, they had me back on the road with a new tire in a little over an hour. Super helpful, definitely recommend.

  Natalie Seeuwen
a month ago
Fixed my flat tire ASAP! So thankful as it was a Sunday. Great service.Update: tire was flat the next morning. To credit the manager, he did call me back.

  Kieran M
2 months ago
Front desk was kind and cheerful upon arrival. Helpful over the phone as well after trying several local shops for someone who could take a walk in inspection. Service was quick and well done. Highly recommend

  Glenn Tyranski
4 months ago
Traveling after the dark in an unfamiliar area and the tire light comes on. As luck would have it, came upon Jack Williams. Even though they were soon to close, they made time for a quick diagnosis, gave the tires a quick checkup, and most importantly for me, piece of mind. Thank you for your great care and service.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-8:30 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday 9 AM-5 PM

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