B & w Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  michelle shriver
a year ago
Bought a rare BMW wagon from these guys and was very pleased with my experience. They hand pick nice older cars. They are a family owned business and it shows. When I purchased the car the rear wiper didn t work. They promised me that they would provide a new motor for it( worst case scenario)if needed. I took it to my local mechanic and indeed the motor was shot. They promptly sent a new/ used motor and it works perfectly. They kept their word. Great at communicating to me also .

  Abigail Wilson
5 years ago
I literally cannot praise them enough! This is a family oriented company, and you can tell! I worked with both brothers and they were amazing! They were so helpful and talked me through the process of getting my first ever loan and how to do the transfers. They were so sweet and patient. I bought a 2006 Toyota RAV4 from them over a month ago and I have not had a single problem, there is no rust or body damage, everything is perfect! A lot of the reviews I read seem to not understand that this is a family business - it is run from their home. They don t exactly have set hours, but if you call them they are extremely flexible! They let me come out at 9pm to purchase my car, the one brother is a notary so all the paperwork gets done on sight! also the review of the guy complaining that he was told to go to a local dealership for work - the one guy s son works at the dealership garage and can do the work for you there. I seriously can t say enough good things about them, and have told all my friends to go through them!*edited after reading a review where a guy complained that his wife couldn t use their restroom - I m guessing that reviewer was not polite and had some major attitude, because I also had to use the restroom when I was there, I kindly asked if I could, and he let me into his home to use his personal restroom. Treat others the way you want to be treated! Both brothers were nothing but kind and respectful to me. *

  Sharon Brown
6 years ago
I purchased a Chevy tracker from them probably 5 years ago. Never had an issue and loved it until a deer totaled it. I knew we were purchasing a used vehicle from Craigslist and found this tracker at his business. The bonus of looking at used vehicles is my husband is a mechanic so I guess that's why we had no issues.

  Joshua McKee
10 years ago
A week after purchasing a Mazda from this dealer, the calipers needed replaced. This happens on used vehicles so understood. Called the dealer and he said that the local mechanic that diagnosed the issue, didn t know what he was talking about . We drove the vehicle 70 minutes and after 3 days the dealers local mechanic performed the recommend repairs at the same cost as the local mechanic. Why did the dealer recommend we waste 2 days of driving and all that gas?This is the worst dealership I have ever visited. The dealer knows nothing about their product. You would think after 30 years that they would have picked up some knowledge. Bob tried to tell me that Ford made the engine in the 2008 Mazda.

  DARLENE TAGGART
7 years ago
**BUYER BEWARE-------My son purchased a car from this dealership and the next day the check engine light came on. He was told to take it to a local dealership in Butler have a diagnostic run. They basically said that we need to take it to a Cadillac dealership so we then had to drive another hour to New Castle where they suggested we go because they "knew" the people there and we come to find out that the car needed a water pump and catalytic converter. For a total repair bill of over $1,300 after we drove it off the lot. Additionally they had not ever heard of this mom and pop dealership which they claimed that they knew the people. Then we had to pick the car up and drive it another hour back to Butler for the repairs to be done thus leaving my song without a car for nearly 2 weeks. i feel the owner should have taken the car back because these issues were apparent and he sold us the car anyhow but he declined to take it back. Had he done that I would not have written a review but Karma will come back so we just have to wrote it off as that. Do not purchase a vehicle here unless you have a lot of money to put into repairs.

  Derrick Hall
7 years ago
This is the story. I have been recently searching for a truck to buy. I ended up near this place in Butler looking at another truck and decided I'll stop here. I called to see if they still had it he said yes come on down. I go there another 30 min north. Ruined the wash on MY dodge Durango just to get there because there's not 1 paved rd to get there. Then I get there and it's a little house with an office attached...and he's not there so I call and he says sorry and be there in 10-15 min. A half hour rolls around and my wife and 2 yr old have the pee badly. Few min later he pulls up and I ask if he has a restroom the wife and kid can use and he yells as he approaches "not really" wow OK. So I ask if he can do a little less then what asked and he says "like what" I offer and he says no not even close! Nothing else was said not a single counter offer, nothing, so I said thanks and loaded up. He sells the cars off his back yard and the prices are way overpriced. He has a completely bad attitude. Don't shop here. Unless you are a single man, that wants to pay every over priced penny you have, and come alone and don't have to go to the bathroom once you get out there. Believe me it's on the middle of nowhere and you will have a problem when he refuses you on that! I will never look into or recommend anything from this shop!

  Brian Erdman
10 months ago
Both a clean Mercedes and saw other nice cars at his place. Top of the line dealer

  Charles powell
5 years ago
Bought a beautiful 2006 mercedesE350 4matic i couldnt be more pleased with the condition i took it to my local mechanic and he complimented its excellent condition he said it was very uncommon to come across ..... The brothers run the business from their property they only sell quality cars at a fair price they both are very patient and friendly men their cars seem to be all garage kept and quality i highly recommend them to anyone searching for quality vehicle by honest gentlemen i will without hesitation go to them for my next vehicle

  john rebo
5 years ago
Great people ,beautiful cars and place