Pristows Outdoor Power Equipment

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Pluto
2 months ago
Pristows serviced 2 Kubota tractors and 3 walk behind trimmers for us. Could not have gotten better service anywhere else, very pleased with the services. 10 Stars. Thanks

  Zachary Coslic
a year ago
Dan is the best salesman I have ever done business with everybody is so polite and helps you out. I bought a brand new bx1880 from pristows and couldn t ask for a better experience

  Bezimienny 1
8 months ago
Sales and parts area are always super helpful. I have not dealt with the service department too much. It would be nice if they had later hours during the week and weekend

  Deanna
11 months ago
All of the staff are friendly and eager to help! Although my purchase was rather small the staff still treated me like I purchased something huge. Definitely have a forever customer!

  Dave
a year ago
I went there and talked to a salesman, even took a tractor for a brief spin around the parking lot. Expressed a very serious interest in purchasing to them many times. Salesman never called me back. After following up on my end many times without resolution I purchased from somewhere else in Bedford. Guess they were not interested in my sale?

  Gary Cameron
11 months ago
Repair work done right and done quickly. Parts were available. Staff was courteous and helpful. Good price for the work that was done.

  Kristy Mishler
2 years ago
When in the market for a riding mower we found a used Simplicity at Pristow's that even included a snow blower attachment. We were pleased with the mower but winter came and we had some issues trying to attach the snow blower. They offered to help us and make sure it was installed correctly. Great customer service!! Thank you for getting us set up for all seasons!

  Cinthia Soliz
a year ago
We walked and nobody asked if we needed help. They glanced at us and went back to whatever was more important on their computers.Further details: There was NOBODY in the store. When we walked in, they looked up and nothing was said to us. My husband had to approach somebody up to their desk and even then it was hassle for him to do his job.

  Shane M
2 years ago
Awesome sales department. Worked with Randy and he was great. My family has been doing business here for +20 years and it s always been a good experience.

  Phillip Hackwelder
2 years ago
Don't want my recent selection to have any negative reviews towards the bussiness. I have done bussiness at pristows for 30 plus years and the people working there have always been great. Best place in town for parts and service.

  Robert T
11 months ago
They fixed my pressure washer. And my toro mower. And I bought a chainsaw in 2004 that still cuts wood today. Yep.

  Martin Woomer
6 years ago
They were knowledgeable, polite, and kind to me and my family. They also had all the parts I needed in stock. The store was also clean and not cluttered, which is not usually the case for this type of store. It was a very pleasant experience.

  Gary Allen
2 years ago
If your having trouble finding parts for older equipment because they no longer make your model, then Pristow's is absolutely the place you need!!! If they do not stock your part Pristow's will go above and beyond to get it for you. I was recently given a Dynamark/Noma garden tractor with a 39 inch deck and wanted OEM blades for it and COULDN'T FIND THEM ANYWHERE!!! Went to Pristow's and what do ya know they had both blades in stock. The too fellas at the parts counter was awesome and super knowledgeable. They knew alot about my tractor just by looking at a picture of it. So long story short, if your in need of parts and can't find them, just go here and they will do their best to get you fixed up.

  mike mathews
2 years ago
The staff and owners of Pristows/Bobcat go out of their way to make me feel welcomed and important! That is something you cannot put a price on!Thank you!Mathews Tree Service

  Joseph Barber
2 years ago
I have a Toro Personal Pace Mower that wouldn't start & needed help. Being still under warranty (this wasn't covered) I wanted to stay with an "authorized" place. Needless to say it was a mistake to go here!! I was told by an employee who works there, along with 3 other people who have been there in the past, that since I didn't purchase the mower from Pristow's, they would put my mower in the back of the line to get done. Needless to say, after 34 days, 3 phone calls to them, & even trying to call Toro Company; i finally got it back with the report that it was a carb cleaning & new fuel--to me $50!! NEVER AGAIN!!

  Tim Troy
4 years ago
The service was fantastic the parts I needed where in stock the atmosphere is wonderful the cashier and all the employees are very helpful I'd go back there any time and recommend it to all.

  Dano
5 years ago
Great service. Took a carb in to match a carb kit and they even put the needle seat in for me since they had a tool that made it easy. Very knowledgeable and helpful staff.

  Donald Deibert
3 years ago
Bought a new stihl chainsaw,dealt with Randy . He is very nice ,knowledgeable and he let me know what were my best options in purchasing a chainsaw. I will buy again from them.

  -_- Assassin
2 years ago
Staff is usually pretty good. Little pricey for somethings but not horrible. Labor is a bit much.

  James Ashcom
3 years ago
Good selection. Good on keeping spare parts on stock. Good knowledge on sales and parts department. And quick turnaround on getting things fixed.

  Rick Dzi
a year ago
Great service and excellent knowledge of products. Great tools to fit your needs.

  Jason Ponczek
7 years ago
Terrible service. 14 days to just look at my push mower then give me a ridiculous estimate. Said they service Craftsman (Honda) mowers but didn't have any parts, not even a belt. Parts would be another week or two to arrive. Run away from here!

  Ed Askey
3 weeks ago
Its ok

  Ben
4 years ago
This place is awsome. You see, its the crew in sales and at the service desk, through their complete knowledge of the products they sell that makes it so.

  PA J
5 years ago
Parts dept and serv are mostly great. One guy who handles the hydraulic hose needs a raise. He's always got the right answer and info for the parts I'm looking for.

  calvin berkins
4 years ago
They are absolutely best folks around very friendly and helpful on all phases , especially Brett and Jeff from the parts dept.

  Tom Mishler
3 years ago
Best shop in town! They know their products and offer fair prices and service what they sell. Try that at the box stores.

  Roxy Bowles
2 years ago
Every time we go in we are taken care of with respect. The service guys are great! We Love pristows!

  M M
2 years ago
Awesome place with great friendly service. Very knowledgeable!

  Josh Stephenson
2 years ago
These guys are great..fair prices and they go out of their way to help