All-Points Towing Recovery & Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dorothy Fisher
6 months ago
All-Points employee's Gage and Byron - Wow! These two guys helped rescue us when we were stranded and broke-down on the PA Turnpike last Friday night. They worked so hard getting our Class A diesel motor coach AND golf cart trailer AND all of our Boxers AND us, safely towed and transported to a service shop closer to our home. They were pleasant and patient, and truly put us at ease with their professionalism and lighting fast recovery, from what was one of the most stressful events that can happen while traveling in a long and heavy recreational rig. Our sincerest thanks and gratitude for all your help!Service: Car towing

  Harrison Williams
a month ago
My driver was Joseph. He was exceptionally professional! Happy to drive the 136 miles to my local garage, even when google maps took us on a crazy, back roads, dirt roads way to get there. Our conversation was interesting and non-judgemental. I recommend him highly!

  Maureen Zukosky
a month ago
We broke down on the side of the turnpike and needed help. Darren was dispatched and we are so thankful for all he did to get us back on the road! He was very efficient and gave us all the information we would need to give to our mechanic. He was kind and caring and we appreciate all he did!

  Maciej Protasewicz
3 months ago
I got a flat on I-476. Called AAA and the called All-Points towing to send someone with tools to change the tire.Didn't have to wait long. Maybe 25 minutes. Young big gentleman came, changed my tire, all took 5 minutes, dealt with AAA and i was off to my original destination. Thank you so much young fella for your kindness and professionalism.You saved my day.Thank you guys for such a reliable service.

  Shop Allentown
2 months ago
I was southbound on the Pa turnpike going thru a construction zone, a low tire pressure light came on. 1 minute later the tire was flat.I had just made it to an emergency pull off. Called the turnpike service # and 20 minutes later a truck arrived.Spoke to Roland about the situation, we got into his impeccably clean truck, completed the transaction,And he went about changing the tire. Placed the flat into the trunk. Back on the road in less than an hour. Great Job !!

  Julia DeVito
3 months ago
We got stuck on the side of the road in a snowstorm late at night, and All-Points came to our rescue! Our driver quickly and professionally got us out of the ditch, but when he noticed we didn't have snow tires on the car he generously offered to tow us the rest of the way home instead of leaving us to try and drive it ourselves. We got home safe and sound and are so thankful for the friendly and professional service we received.

  Caroline Colucci
2 months ago
Austin was my driver and was super nice and patient. He arrived quickly and got me off the side of the road within minutes by fixing my flat quickly. This was my first time needing broadside assistance and it was as pleasant an experience as it could be!

  Joan Kolessar
3 months ago
I had an emergency flat tire on turnpike 476 by the Jim Thorpe. I had contacted 911 and they sent out all points tow truck. Darren was a very nice gentleman who was very cooperative very friendly and very professional. He made me feel safe and comfortable.

  K Symonies
4 months ago
After a stressful flat tire on the way to an appointment over two hours away, our tow truck driver, Dave, came to the rescue quickly and was professional and kind. He got us to a garage that replaced the tire in no time and we made the appointment. Thank you, Dave, for great service and help! We appreciate you!

  Barbara Stover
5 months ago
I had a tire blow out on the Pa. Turnpike yesterday. I dialed #11 and got immediate help. 10 minutes later a tow truck came. The gentleman who helped was Travis. He was extremely courteous, informative, and knowledgeable. He put my donut tire on and gave me information on how to use it... Speed recommended and miles to drive. He was absolutely amazing. I was very impressed. I want to thank him so much. I went to a tire shop in Allentown and was soon on my way home. Thanks again to Travis!!

  JM G
5 months ago
All Points Towing was great and the truck was immaculate. We needed a tow for 100 miles and the driver, Dave, made sure we made it home safe and sound. Dave was professional and just a wonderful person to talk to that made the ride a bit shorter and less stressful. I can t say enough good things about Dave and All Points Towing. Thank you so much for driving us home!Service: Car towing

  Stephanie Smith
4 months ago
Dave was an amazing driver - he showed up quick and made sure we made it to our destination safe! Thank you again for fast trip and great service. Jason followed up to make sure our ride home went well. Thank you again!

  William Kirlin
2 months ago
I was broke down on 476S north of Allentown. My AAA membership brought me Travis from All-Points towing. He was calm, patient and understanding of being broke down on a Holiday Monday. He made a call and found me the closest Tire Repair facility and brought me and my wife to Mavis in Broadheadsville, PA. Excellent turnout for me. Travis was great.

  Fred Yuldashev
5 months ago
We were driving from Jim Thorpe back to Philly area. We had to stop at the rest stop area in Allentown and our car got locked in and we couldn't access it . It was getting pretty cold outside + we had our 2 year old son with us. We called 911 and they've called All points towing. Driver/Technician Joe was there within 20 minutes or less. HE was SUPER friendly and made us feel very safe. Within 5 minutes our car was ready to go. I'd like to personally thank Joe for being friendly and customer service oriented.

  Neel S
5 months ago
The service provided by All points Towing was outstanding. After being stranded due to a crash, they arrived promptly and even went the extra mile by taking us to the nearest rest stop. Jason, one of the representatives, was exceptionally helpful in coordinating with the body shops, arranging towing, and expediting the entire process. While I hope nobody experiences what I went through, if the situation arises, I would wholeheartedly trust All Points Towing again.Service: Car towing

  Scott Smale
4 months ago
My driver Darren promptly arrived and was very knowledgable and professional.Had to tow my car with a snapped control arm and managed to pull it on the truck and unload it in the tight little spot I asked without any other damage to the car (which takes skill).Also the overall cost of the tow was the least expensive around which is a relief when you need a tow.Overall, would recommend All Points to anyone.

  Jesse Wilburn
5 months ago
Excellent service! Joe was a great guy who towed directly to the auto shop in my neighborhood. Make sure to give him a raise!The weather could've been better yesterday but honestly the rain stopped and the sun came out when he showed up to help me out. Thanks again!

  Carol Mancuso
4 months ago
Gage was amazing. He rescued me, my husband and daughter on a thin shoulder when we broke down. He took gentle car of our vehicle and safely brought us to the nearest dealer. Very good at his job! If you re seeing this Gage, thank you for being one of our Angels that day.

  Audric Maurer
4 months ago
Travis was very helpful and personable. It has to be a tough job because everyone you go to is having a bad day, but his smile made it much better. Emily calling the next day to make sure everything was good took the whole experience to top shelf level. Thanks all points towing for making a bad situation a lot better!

  Mark McCloskey
5 months ago
Broke down on the NE extension. My guy Dave showed up like a boss in literally no time flat and had me hooked up and on our way quickly. Dave was super friendly and just a salt of the earth dude. He got me safely where I needed to be and was a genuinely nice guy. If you're in a bad spot, you could do far far worse than these guysA+Service: Car towing

  Karen Heiss
3 months ago
Very thankful for their service and responsiveness. I had a flat tire on the PA turnpike and Roland was very pleasant, informative, and safety conscious. Highly recommend for service assistance.

  Mark Case
4 months ago
They are fantastic! They can take care of almost anything that your vehicle needs. Inspections, oil changes, tires, and most importantly towing! Jason is a rockstar! He s so helpful. I highly recommend this place!Mark Case

  Nicole Pirrella
5 months ago
My car got a flat as I was driving on the turnpike. All-Points Towing arrived within 20 minutes. Gage first explained his process; he took time to examine my spare tire and make sure it had enough air; he was so quick changing the tire; and he was very efficient collecting my information for the billing process. Ultimately, it was stressful to be sidelined on the turnpike, but I was put at ease when Gage quickly got me back up and running.Service: Tires

  Curt Cooper
a month ago
Austin arrived within 15 minutes after my call. He was courteous, professional, and efficient getting my car loaded on the truck.

  Carly Faith
4 months ago
Darren was amazing with towing and being super helpful! He was super patience and kind, and we could've of asked for a better tow truck driver to come and rescue our car!

  Laurie Malia
5 months ago
I got a flat on the NE Extension of the PA TP approximately 20 miles north of the Allentown exit I have AAA but they do not service the the TP and was referred me to the TP emergency service. This organization then bills AAA. The tow truck arrived within 20 minutes. The car was on a tight shoulder so for safety purposes my jeep was towed on a flat bed to a safety area with a large shoulder.My jeep had nut bolt locks and the dealer did not return the bolt lock to my car. Despite the efforts of Roland, the row truck driver, to remove the locks via all methods known to him he could not remove the locks and therefore could not change the tire. He gave me several options of where the jeep could be towed. I decide to go to Pep boys in Quakertown where they were able to cut of the bolt locks and change the tire. Roland was very professional and courteous with my unfortunate set of circumstances. I would recommend this service based on my experience.Services: Tires, Car towing

  christine steigerwalt
4 months ago
Service was exceptional. Called for towing and truck was to me within under 10 minutes. Darren was the tow truck driver and he was very nice, helpful, and efficient.

  Lauren Paul
7 months ago
driving home from Atlantic City. Get a flat tire. 2 hours from home. Call my husband and the police. They send people to fix my tires. Guy comes and then says HE REFUSES TO CHANGE MY TIRES BECAUSE OF THE LUG NUTS ON MY TIRES. so now he won t let me just sit here and says he has to either tow me home or to the next exit. Home will be over $700. To the next exit will be $100 (which is about 2 miles away) then I have to figure it out from there.End result - they towed me to the next exit and my husband has to load up the kids and drive 2 hours to change my tire (which took him 15 minutes to do himself) . A trip that should ve had me home at 4:30am and didn t get home until 11:30am.This happened on a Saturday early morning. I called Monday as soon as I was able and talked with a supervisor and explained the situation. He stated that he would need to get his employees side of the story. A couple hours later I was contacted by someone, who I am assuming was another supervisor of some sort. He was VERY nice and apologetic of the situation. He ended up refunding me half of the money (understandably that was all he could since the call itself costs money).I m sure the company itself when handling customers correctly is great. I had a bad experience but the end result and staff that I dealt with were very nice. Originally I have a 1 star then reviewed again to change to a 3.

  Ana Isabel Santana
8 months ago
On our way back home to Toronto, Canada; our car stopped in the middle of nowhere (for us), we called another Towing service and they referred us to All Points because they have all the contacts ; at the time we didn t understand why would they said so, but after the services we now understand! All Points provides amazing service and gives alternatives around to better serve our needs. They took us safely to a dealership to get our car checked. Austin, the person who assisted us was friendly and knowledgeable. I highly recommend All Points (and you might not know, but I only recommend places when they are really worth it!)

  Fred Brand
3 weeks ago
Austin was a true professional in helping me safely on a cold dark winter night on the PA Turnpike. Thanks.