Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Denise McCloy
3 weeks ago
Today my husband & I stopped in to have the battery replaced in my son s car. When the young salesman lifted the hood, he discovered that the engine had overheated & coolant leaked out. His name was Spencer, and he was a Godsend! He was able to prevent us from needing to get the car towed, and we were able to drive home safely. The employees in that store went above & beyond the call of duty! I truly can t say how very thankful we were for their efforts! They made us AutoZone customers for life. Thanks for excellent customer service!
Evelyn Martin
a month ago
Received the absolute best service here. My car randomly started rattling, jerking and not accelerating. Spotted the store on the road so I decided to pull in. The guys there calmed me down and went above and beyond to figure out what was wrong with my car and get it fixed. They were absolutely amazing and I m so glad I went in. They saved the day and my car!!!!!
Barb Hoak
4 months ago
I got a flat tire trying to put air in my tires and wasn't sure who to call. I have AAA but didn't feel like waiting for hours. AutoZone was right down the road from me so I called them. Rob, the store manager, said he would come over and he was there in minutes. He tried to put air in the tire but I had a broken valve stem. He graciously agreed to change my tire which wasn't easy because the lug nuts wouldn't come loose. He kept at it and wouldn't give up! He got the tire changed and then shocked me by saying there was no charge! I couldn't believe it. Rob, thank you so much for helping me on a cold winter night and being so nice. I will always be grateful.
Mona Sims
a month ago
They put brake lights on for me for free! I really appreciate them for helping me out because I could not do it myself!!! They were very patient and professional! I definitely recommend
Robin
3 months ago
Rob was extremely helpful, knowledgeable and courteous. Removed old battery and installed new in no time for me.
Erin DeMatteo
7 months ago
Almost every time in this store is a nightmare. My last visit I waited in lime for 15 Mims before being helped. Then once I did get waited on, the worker moved extremely slow, then he handed the transaction off to another cashier. He also was ridiculously slow and took extra way to many unnecessary steps to complete the sale. Then ended up giving me the wrong part. I left about 40 mins before my daughter had to be at work and because of my experience with Jeannette Auto Zone he got there 1 minute before she had to clock in. Terrible experience.
Katherine Lint
4 weeks ago
The employees are always very helpful and knowledgeable about their products.
michelle mendenhall
5 months ago
Our go-to.Always nice.Always helpful to us " non- car" guys.Great place to Christmas shop!
Richard Adair
5 months ago
it's really sad when 5 people at a garage can't find the other 3 02 sensors but SAM AT AUTOZONE FOUND THE 3 WITHIN 1 MIN CLIMBING UNDER MY DURANGO THEY CALL THEM SELFS A GARAGE ILL BE NICE BUT THATS SAD SAM DOESN'T WORK AT A GARAGE HE FOUND ALL 3 THAT 5 PEOPLE COULDNT FIND
Amy Wiehagen
8 months ago
I came in with a dead buttery. The manager was great in helping me select a replacement. He replaced my battery for me, and really helped me out of a jam. He was friendly, knowledgeable and efficient.
Tyler Hite (Squatch Crafter)
2 months ago
Very nice people! I had an issue and it was resolved same day!
Craig Henry
a year ago
The staff here went above and beyond to help me track down a difficult to find part. They are friendly, courteous, and knowledgeable! They have definitely become my local go-to parts store.
Deannette Puzak
7 months ago
Samuel from Jeannette very helpful very polite thanks so much for changing my battery on my 2019 truck I will definitely be coming back all of the staff awesome
Nanette K
7 months ago
We had to do a rotor/caliper change during a road trip. Monty in Jeanette PA was amazing and helped us get back on the road quickly. Thanks again Auto Zone!
spenola ammamoo
a year ago
This is the best AutoZone! They are super polite EXTREMELY HELPFUL!! They truly believe in customer service! I can go on for days about this place and the great people. However go and experience for yourself! Thanks always you guys.
Christian Stokes
5 months ago
A huge thanks to Moe for installing my new battery! I appreciated it a ton!
David Ernhart
6 days ago
Always have what you need, When you need it
Tulip S
11 months ago
I can't recommend this place enough. they are always so willing to help me out whether doing an engine diagnostic or putting more oil in. Please support them!
Chad Mez
9 months ago
Too busy to help a much needed customer. So instead, I took my hard earned money next door!
Ariel Acebo
2 years ago
Awesome customer service! Our son was heading back to base and broke down ... 5 hours from our home. Called AutoZone and Ricky was extremely helpful! Our Marine for the repair with the correct part and made it back to base safely!!!
Lorraine Orsinger
a year ago
Great customer service. Most of the time, I can find what I need. Overall, great place to shop for all your auto needs.
Sarah Englert
2 years ago
We weren't there to shop but rather had an accident in front of the store. The staff did everything they could to help us and calm down everyone involved.We weren't even customers at the time and they went above and beyond to help.Kind staff and great people in general!
Nikolea Filipowicz
2 years ago
I arrived at Auto Zone in emotional distress due to my engine overheating halfway through my hour drive home from a 12 hour long nightshift. Bill Mason was extremely helpful. He just handled it. He approached my problem with professional competence. Bill went above and beyond.
Rydland Productions
a year ago
I was traveling when suddenly my battery light came on in my toyota camry, I pulled into Autozone and Samuel helped me diagnose my vehicle. Turns out my alternator went bad. I purchased a new alternator and borrowed a belt tensioner tool to complete the job. During the entire process, Samuel and Bill went above and beyond to help me get back on the road. By far the best experience I have ever had at an auto parts store. Ended up finishing the job in about an hour and I was back on the road. Without the guidance and help from Samuel and Bill, I would have been stranded and needed to have been towed to a shop. Huge thank you to the team at Autozone store 3299 in Jeanette, PA!
A.J. Casper
3 years ago
Bill Mason and Anthony Smith I can say are two of the Best Auto Part Store Workers I have EVER dealt with. They have a ton of knowledge and assist me each and EVERY time i visit their store. They even stayed after closing to finish assisting me. I will be a Jeannette Auto Zone customer for life. I cant say enough! I consider myself lucky!!Well have to add Danny and Justin to this Review, also two great guys and wanting to help a customer. I just left with a big order and they both teamed up and make the process easy.. Im lucky to have this store neR me!!
charles ray
3 years ago
Went in looking for a part and explained what I was looking for and what the part was for. Gentleman Mick I think said he understood and figured out a suitable part for what I was looking for. Said had to order it and would take a couple of days. To my surprise, I received a call the next morning before lunch and was told my part was in. Went and picked it up and going to inquire about getting a second one. He had ordered 2 so it was already there. Couldn't ask for anything better. Best parts experience ever!!
sharita warren
2 years ago
I came into the store knowing completely nothing about cars and ready to cry. There was a manager in there by the name of Bill who was super awesome I have a great experience and he was easy going to talk my store was very helpful ty
Jessica Mason
a year ago
I came to Autozone with a check engine light on. The guys were super awesime and have great customer service. They took care of me with no hesitation. Great people working there. Will recommend this store yo everyone I know
Ricky Torres
2 years ago
All the employees are very respectful and polite. They always drop what they re doing and out customers first. They also know their products and, make sure the store looks great. Last autozone s price s are always at the right price.
David Silvis
2 years ago
Mario and the guys at the store were very helpful my last few visits! I had a lot of questions and they were very knowledgeable and went above and beyond! I highly recommend this store! Thank you!