Robert & Bev's Truck Accessory Center LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bradley Adair
2 years ago
WARNING! DO NOT USE THIS GARAGE FOR ANYTHING! I had a hitch receiver installed and they broke cut off and re hung my tail pipe. When the new "hanger" broke 3 months later I went back and the owner aggressively told me they didn't do that and to leave. Here are photos from a week after installation and current. This man is an absolute crook. Stay away!

  Gilbert Woodley
a year ago
I had Robert And Bevs Truck Accessory Center in Indiana install Underglow and WeatherTech mats. They were awesome to work with. I would highly recommend them.

  Nathan Decker
9 months ago
Incredibly helpful and knowledgeable staff. Was helped with a wiring issue and couldn t be more impressed! Appeared to have a wide variety of diverse inventory! Small town local shop looking to help you outfit your vehicle!

  Nick Mobus
a year ago
Amazing experience! Very helpful, they do fantastic work, and depending on what you're having done does not take very long at all. I've had three different vehicles there in the past 8 years and I have left very pleased every time. Thank you Robert and Bev's for a great job!!

  Jeremy Gallo
4 years ago
I rented a U-Haul from another location in Indiana, but the day before pickup they said the location I selected didn't have the truck and I was informed that I needed to go to Robert & Bev's Truck Accessory Center. Upon arrival I quickly experienced the worst customer service from a small business owner that I have ever received in my life. I got there 10 minutes before they opened at 9am and I walked up to the door and there were several employees standing there, but the door was locked and the employees all ran in the back and acted like they didn't see me. At 9am they still haven't returned to unlock the door so I knock on it, only to have the owner come out and lecture me that they were going to unlock it and there was no need for me to knock. Most small business owners understand the importance of customer service and would have unlocked the door and helped me. But the owner of Robert and Bev's & Bev's Truck Accessory Center, apparently views himself as an hourly employee and doesn't realize that one disgruntled customer can steer away a lot of future customers.The icing on the cake was the person who set up the rental at the other location said I could have an extra 100 miles on the trip and the owner of Robert & Bev's Truck Accessory Center, said he had "No record of that and I needed to fix it at the place I rented it from." When I dropped it off the U-Haul dealer that booked the rental said you can't make adjustments to milage after you pick it up, the place you got it from definitely knows that and should never have told you that you could change it after the fact. So in addition to being extremely rude he either lied about there being no notes on the extra mileage and the fact that they could fix it at the place I rented from, which cost me $40 extra.In the end I will NEVER buy anything Robert & Bev's Truck Accessory Center and I will advise all my friends and family in Indiana to do the same. Experiences like this are part of the reason why online retail has become so successful and why so many small business with brick & mortar locations like Robert & Bev's Truck Accessory Center will be out of business within the next 5 - 10 years. It is only a matter time until Robert & Bev's Truck Accessory Center falls victim to companies like Summit Racing and other accessory dealers stealing away customers by not only offering better pricing, but by having a great customer service center.

  Scooby Doo
2 years ago
Robert and his son replaced the trim on my cap. They did it quickly and with care. I would definitely use them again if I had to. I really appreciated their professionalism.

  Heather Misko
4 years ago
The guys there were super friendly and personable as soon as I walked in the door. I was picking up a gift certificate for a friend, so I can't really comment on their products/services..but know my friends are very happy with their work and are repeat customers

  Jimmy Kravetsky
2 years ago
These guys are no b.s. Called them and needed a gooseneck installed in my truck ASAP. They scheduled me in promptly, called me to confirm the kit came in, and called me to confirm my appointment. Truck was done the next business day before lunch. If you want a no b.s. experience go to these guys.

  Larry Moss
a year ago
Awesome Business Owner. Got me Floor Mats and Mud Flaps for my new truck cheaper than ordering on line direct and both times had merchandise next day.

  Dennis Goodlin
3 years ago
I have been dealing with these folks for 25 years. Fantastic service, great pricing. I have forged a lasting friendship with these people over the years and would recommend anyone for their goods and services.

  David Hallow
3 years ago
Recently had Bed Liner installed.Previously had Running Boards and Tonneau Cover installed.These guys are the best.No hassle, great service.Great guys !!No need to go anywhere else.Shop Local !!!

  Ben Dover
2 years ago
Extremely unprofessional, this place will attempt to over charge and continue to place unapproved transactions on your saved payment method after your done. The woman is clinically insane. AVOID AT ALL COST... I wish I had.

  Dann E. Fantom
4 years ago
Stopped in to have boat plug replaced on truck. It took 20 minutes and they had to run all new wire. Honest, fast and do what they say.

  Noah Miller
3 years ago
Did a great job of Installing new steps for my truck and fixed my RV hook up! They were very quick and price was more than fair.

  Abraham Holsinger
2 years ago
I would like to say thankfully the staff at U-Haul corporate was very professional and were able to correct the mistakes made at this location. I was over charged for my rental of a truck and trailer by over $100.

  D. B.
a year ago
Very helpful and excellent service! They know their stuff and are happy to help get what you need and show you options

  kimmjo87
4 years ago
I had a hitch put on my wrangler. Guys are Great in there. They put the hitch in in a timely manner and it hasnt fallen out yet.

  Raymond Steele
5 years ago
Had a hitch installed on my car. They were very friendly and did quality work.

  Gary Rudd
3 years ago
Always very friendly and reasonable. They do excellent work.

  Julia Fisher
5 years ago
People are worthless. Company is worthless. Worse company I ever dealt with . Stay away from them . They get your money and won't give it back. GO SOME WHERE ELSE

  Jeffrey Shank
4 years ago
Hitch and wiring was installed in less than half an hour, very clean and professional job.

  Bobbie Jo Lorditch
3 years ago
Great friendly staff & very helpful. Glad I went.

  Andrea Walkowiak
2 years ago
Added my accessories and I'm very pleased with the work..

  Jennifer Helm
4 years ago
Quick, efficient service. Great customer care!

  Edward Julick
3 years ago
Excellent service! Everything is fantastic.

  Susan Heschke
6 years ago
Nice little fruit stand. Not cheap but nice produce

  Mike D
2 years ago
Very nice people to deal with.

  PAT SNYDER
5 years ago
Very helpful changing trailers.

  Janine Marie
5 years ago
Great service .friendly.

  Timothy Shank
2 years ago
Very good to deal with