Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jacob Case
3 months ago
Great employees, service, and delivery during the week. I cannot say the same for the weekends.Napa, as a company, has opted to use gig economy drivers (e.g. door dash, grub hub) as a delivery service. I understand the logic of saving money, but I can't when you're giving random individuals the parts I need to keep myself and customers safe on the road.Absolutely idiotic decision and I hope this helps anyone avoid potential future issues.
Jason Hill
9 months ago
The "sales associate" refused to even tell me what size wrenches were in a specialty tool set his response was "I have no idea"! I WAS about to spend $109 on it but definitely not here! Lazy good for nothing people! Wish I could give 0stars!
Timothy Hoffer
7 months ago
If you don't cut brake drums and rotors any longer, you can tell me so instead of just hanging up on me. There ought to be an option to rate zero stars.
Collin Meck
4 years ago
Awesome group of employees at this store. I called in at 735am on 12/20 to see if they had a serpentine belt available for a 14 liter Series 60 Detroit. The parts guy said "we don't have one here but I can have one by 9am." I stopped in at 850am to pick it up and it was laying on the shelf, ready for me.
Jeff Nevinger
6 years ago
My water pump died while towing a new camper. Stranded roadside 4 hours from home. They ran to their warehouse for pump, picked me up and brought me back. They even made sure i took advantage of their "buy a bucket discount". Luckily I had tools and it was reasonably easy. Back on the road in 2.5 hours. Their delivery guy refused tip/cash. Love those guys. Whish they were local for me. Napa for life.
Itshay Edhay
8 years ago
Been dealing with these people for some time now and they are always helpful. One time calling customer support to try and work out a problem for me for like an $8 part. They go the extra mile. I will continue to be a customer.
J Villalobos
2 years ago
Best place to get great service and the correct parts ordered everytime Thank you guys once again
Colton P
a year ago
Made a quick pit stop here and they had exactly what I need, service with a smile also!
Darrell Dearing
3 years ago
Yeah I was surprised I was able to find struts for my Volvo at a reasonable price
the horn Hale
4 years ago
They had the parts I needed in stock...The employees were very Very knowledgeable & helpful .
Linda Sitlinger
4 years ago
Had the part I needed and installed it for me! Great service!
tim baldwin
4 years ago
waited for almost 5 minutes to get service. no other customers in store at the time. finally just left.
David Souders
3 years ago
Awesome great service and parts availability!
Rick Smiley
6 years ago
Great place for all of your auto parts need.
Moxie Maxwell
6 years ago
These guys are on top of things and really know the product lines.
My Turn
3 years ago
I have what you need or they will get it quickly
Mark robbins
2 years ago
Napa always has what I need..even stuff I dont
terrie D
3 years ago
Manager here really nice very helpful
Barbara Collare
5 years ago
you can always find the parts you need there.
Vivian North
2 years ago
Great service, informative, helpful.
Jason Lockard
6 years ago
Horrible customer service i was hung up on while asking a question
Steeltoncityparanomal
3 years ago
They were very helpful
Hector Rivera
2 years ago
Good place to buy, auto parts.
Dustin Adkins
4 years ago
Knowledgeable staff. Very helpful
Enrique Ojeda
2 years ago
great service
Larry Croft
4 years ago
Good information lot of knowledge of the guys.
Garry Saslo
2 years ago
Great people good service
Mi�hael Roller
3 years ago
Part was the right one for a cheaper price
William person
5 years ago
Good company and good service!
G. S.
a year ago
No BS service.