Emory Transmissions East

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt Battiste
a month ago
When my car broke down out of nowhere and I called around trying to find a shop to help me with the transmission, Emory Transmissions East was the first place to confidently tell me they could assist with figuring out the problem and they could help me right away. They were both impressively professional and incredibly personable and had my car's issue figured out within a few hours. I was very pleased with every aspect of my interaction with them.

  Nathaniel Davis
3 months ago
This was my first visit to Emory I pass it everyday I live about six minutes away.I developed some issues with my 2003 Honda civicI was in the process of taking it back to my old shop and end up with the same results? My neighbor told me to give them a try? What a wonderful experience my issue with my Honda are all gone. Unbelievable I m a happy camper

  Omar Hughes
a week ago
The service was super fast very efficient. The customer service was extremely good. The price was amazing for the work done. I would highly recommend them for all car care.

  Harry Cloud
4 days ago
Very glad I found this service center. Rick, the manager, is very customer conscious and went out of his way to make sure that my vehicle was taken care of. This place puts their customer first and any future service that I need for my vehicle will be done here.

  Maria Miller
2 months ago
Rick and his team are fantastic this is an honest shop. I went in for inspection and possible suspension repair turns out I didn't need that but did have a water pump failure waiting to happen. I am very thankful I came across them and will be taking all of my vehicles to them.

  Jaiden Yocca
a month ago
Emory did a great job getting my car in and fixed. I had a walk in appointment and they were fast, efficient, and friendly. Would definitely recommend anyone needing a quick fix!

  R. Douglas Dale
5 months ago
I have been taking my three vehicle to Rick and the Team since shortly after they opened their East Shore location. My experiences have all been positive! Excellent friendly Service, Skilled Mechanics, honest estimates and great prices! It is very important for me to have a local shop that I can trust and that cares about my specific automotive needs..Emory is all that!Services: Tires, Steering & suspension repair, Auto engine diagnostic, Wheel alignment, Battery, Oil change

  victor ACHESON
5 months ago
Best place for great service and timely repairs for your automobiles. Office manager and Staff very honest and trustworthy.Mechanics i can trust. Will not take my vehicles anywhere else.Great communication systems too, to remind you of upcoming services.Always verify with customer prior to work needing done and an estimate, so there are no surprises.

  David Todoroff
4 months ago
My car needed a new clutch, wheel bearing and engine mount. I can't believe how much better it feels and sounds when I drive. The work was done as promised. I'm happy with the result.

  TD
5 months ago
Got my appt mixed up & they were very pleasant & accommodating in squeezing me in. Thorough & detailed in their explanation of services. Friendly staff and reasonable pricing. They did an exemplary job and highly recommend them for auto service needs!Services: Transmission, Air & cabin filter replacement, Oil changeServices: Transmission, Air & cabin filter replacement, Oil change

  Donna Blaine
5 months ago
Car inspection for another year.They are very friendly and make you feel comfortable. This is my 2nd year.Very efficient, highly recommend Emory.

  Karen Schenfelt
10 months ago
Emory was recommended by our regular garage to diagnose and fix a leaky transmission. Rick fit us in quickly and told us up front we would need to leave the car for a day...I liked knowing that ahead of time. The tech(s) diagnosed leaky hoses and fixed the issue for less than the estimate. We had a slight issue about two weeks after the repair and Rick had me bring the car in, the mechanics checked it out, tightened the hoses and sent me on my way in an hour, free of charge since the the hoses had just been replaced. We were very pleased with the excellent customer service and highly recommend Emory East!Service: Transmission repair

  Jordan Schmalhofer
7 months ago
In the Fall of 2022 right before the holiday season was set to begin, I was told by a local garage that my transmission needed to be replaced due to a vibration they felt when accelerating. I was quoted $5,000 to $7,000. This was terrible news. I assumed the garage was correct and was about to move forward with the repair. A friend of mine encouraged me to get a second opinion from Emory. I agreed and set up an appointment for the following week. Emory said my transmission did not need to be replaced and they recommend a simple transmission fluid change and treatment. They quoted me less than $300. I agreed and haven't had any vibrations since. Thank you Emory for your honesty and willingness to trouble shoot my problem! Well done!

  Krista Peters Realtor
8 months ago
I recently had the pleasure of dealing with Emory Transmissions on Derry Street when my car broke down and needed immediate attention. From the moment I contacted them, I was impressed by their professionalism and dedication to customer satisfaction.First and foremost, I want to highlight the fact that they towed my car for free. This gesture not only saved me money but also showed their commitment to going above and beyond for their customers. It was a relief to know that they were willing to assist me in every Jkway possible, right from the start.Once my car arrived at the shop, they wasted no time in diagnosing and fixing the transmission issue. The turnaround time was incredibly fast, which was a pleasant surprise considering the complexity of the problem. Their expertise and efficiency in resolving the issue promptly demonstrated their technical prowess and dedication to providing top-notch service.Throughout the entire process, their staff was patient and understanding whenever I called for updates. They took the time to explain the progress of the repairs and answer any questions I had. This level of communication made me feel valued as a customer and reassured me that my car was in capable hands.What truly set Emory Transmissions on Derry Street apart from other car shops was their willingness to go beyond just fixing my car. They took the time to give me advice on whether it would be more beneficial to keep my current vehicle or consider purchasing another one. Their expertise and genuine concern for my best interest made me feel like part of their family rather than just another customer.In conclusion, I cannot recommend Emory Transmissions on Derry Street enough for their exceptional service. From towing my car for free to promptly fixing my transmission, providing regular updates, and offering valuable advice, they exceeded all expectations. If you're looking for a car shop that treats you like family and delivers outstanding results, look no further than Emory Transmission.Service: Transmission

  Meg Dietz
5 months ago
I was really stressing out about a clicking in my air conditioner. They were recommended to me and they took all the stress out of the situation. They were also so kind and efficient!!!Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Lynnette Kelly
a year ago
I Had what appeared to be a wheel bearing going out, but upon inspection at Emory, it turned out I needed a rear differential. Rick and Andy took excellent care of my vehicle, ensuring the part they got was functional and would fix the issue, and not just provide a temporary fix, as most repair shops I had used in the past would have just used any part they could find, and not take the time to find a good one. I appreciate the time and effort they put into repairing my vehicle. I would highly recommend Emory to anyone in need of reliable, friendly and affordable car repair services.Thank you!!Services: Transmission, Oil change

  Rodney English MA DLitt
8 months ago
Emory was upfront and transparent about all proposed and necassary repairs and costs at all times, and completed the work quickly and effectively. They got my car in and fixed on short notice. I know the cost of the work that needed done, and didn't get ripped off; Emory is a class-act. I'll be getting my vehicles serviced at Emory again.Services: Transmission, Tires, Oil change

  Kathryn Trapp
7 months ago
Rick and crew were prompt to schedule my service. They also showed me all the work they were performing so I knew what I was paying for. The waiting area was bright and comfortable. Overall an enjoyable experience.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change

  Jordan Notarangelo
a year ago
The folks at Emory are honest, knowledgeable, and friendly. I m the first to admit I m not very knowledgeable about cars and I trust the team at Emory to tell me what is needed without taking advantage of me. They are a full service shop as well and from what I can tell, work on all types of cars and any age. Much better than going to a dealership!Services: Air & cabin filter replacement, Tires, Oil change

  julie Thompson
10 months ago
I was told that I needed to replace my transmission in a 4 year old car. I reached out to Rick on the phone because I live 3 hours away from the shop. He was pretty sure that my transmission wasn t bad. He told me how to fix it over the phone, I followed his direction and everything work out. I did not have to replace my transmission. I do know that if I have any problems I will drive the 3 hours to this shop.Service: Transmission repair

  Sherman Jones
a year ago
Arrived in Hershey from out of town (5.5 hrs away). Thought I was having transmission issues in my 08 Jeep Wrangler. Called them when they opened up and they were extremely friendly. Told them what I thought was wrong with it and why and they squeezed me in immediately. Left the car with them and went about my business in town and a few hours later I get a call that in their diagnostics, they couldn't find anything wrong and explained everything they looked at in great detail. They alleviated my concerns with the car and ultimately did not try selling me on anything I didn't need (which was nothing). They could have easily said what I thought was wrong with the vehicle and sold me on that fix but instead were completely honest and great to work with. I would highly recommend!

  I LOVE THE LORD
9 months ago
I called the wrong location-Although Rick gave me the impression I reached the store I was looking for. I Called to make an appointment with CAMPHILL shop. RICK from Harrisburg Derry St shop spoke to me, took appointment, gave suggestions all as if I reached the location I was looking for I parked my car at the CAMPHILL store after hours so the vehicle is there when they open. Emorys camphill called, they had no idea who or why my vehicle was on their property. Extremely nice man Kev advised me Rick's from another location and he would still take my car for the proper diagnostics. THANKX Emory Camphill:)When I contacted Rick he claims he remembers speaking to me but not the part about ONLY wanting to deal with the CAMPHILL location.

  Chris Neenan
a year ago
Car Was towed in unsure of why it would not start. They looked at it immediately once it got there turns out it needed a fuel pump. They gave me my options, and a very reasonable quote. While the vehicle was there it was also determined that it had a weak starter. I promptly received another phone call with with a quote and options on how to move forward on this. I was very pleased with the work being done as quickly as it was and the price was right on time period I will definitely be back in the futureService: Auto engine diagnostic

  Anthony Salomone
a year ago
Took my 2021 Jeep Grand Cherokee in for an oil change and to plug my back tire from a nail. Rick the service manager was very friendly and helpful with the process. It took less than 60 minutes for them to fix my car! Would highly recommend taking your vehicle there for any issues!Service: TiresService: Tires

  The Unknown Soldier
a year ago
Took my 2004 Ford Taurus here for a new fly wheel and thank God Rick was honest about how bad of shape my frame was in or I wouldn't have passed inspection and would of had to put another $2,000.00 into a car that's not even worth that! Yes I have to get a new car but I could have been way more in debt if they weren't honest and just did the work I WOULD RECOMMEND EMORY TRANSMISSION EAST TO ANYONE who needs work done they are reliable, fair and honest something alot of garages lack. Thanks again guys!!!

  Naweed Bhatti
2 months ago
Good customer relations. Very fair minded.Appt setting and confirming via email works very well.

  Chris G
a year ago
Needed to get leak in car tire fixed. Rick got me in ASAP, and work was done earlier than expected. Also recently had new tires put on my truck, good prices, quick, quality work.Service: TiresService: Tires

  Dana Washington
a year ago
Truly would like to thank Mr. Rick for the great customer care & service. Also for having a listening ear as well as for understanding. Highly appreciative of your (well taken) advice, suggestion/recommendation and expertise re: CVT transmissions. And I definitely want to say... "Thank you Sir" for your professionalism.I pray that your establishment continues to thrive, may you prosper in all that is good and may all be well with and your family!Sincere Blessings,Ms Dana

  Steven Rodriguez
a year ago
Totally recommend emory transmission east. They are reliable, honest and professionals. Had to get a new bumper, rotors, calipers and breaks,They get the job done as soon as they can, Mr. Rick thanks again. Your car needs checked go see Rick....as he quotes "I ain't cheap, but I am the best". AND HE IS!!!!!

  Ken Wheeler
a year ago
Very helpful and friendly. They diagnosed my problem and didn t charge me a lot of money throwing extra parts at my truck to track down the issue. Will definitely use Emory Transmissions East (East Shore/best shore) again. My mech was Rick Reichert and he knows a lot about Fords.Service: Auto engine diagnosticService: Auto engine diagnostic