Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John and Angels World
4 months ago
Complete crooks. They installed a motor in my car and I told them the most I can spend is $4,000 the wife Kimberly said she can make that happen the the husband call me saying it would cost me $4,349 then a week later car still not done and calls me claiming a turbo part broke which they broke and wanted to charge me $400 more. Upset with them I say fine just fix it and give me my car then the next day I pick up the car and there was a big noise in the front of the car and I brought it back to them immediately and they told me there was a loose bolt that they tightened. Then my car gets stuck in park and I had them come pick up the car then they tried to charge me another 700 on top of that.
seven holyghost
4 months ago
Scam one of the bigger scamming mechanics in harrisburgHad my car fixe a week after find out that what ever they said they did wasn't doneOn top of it got a leakage issue only a week after they work on my car
noone knows
a year ago
My front end was shot, new in town, ducks auto was convenient. I will never go anywhere else now. Kimberly is absolutely amazing! I feel like they have gone above and beyond for me and never sugar coated anything. Always upfront with the costs, never charged without talking to me first. Very communicative and never left me in the dark. I don t feel railroaded or like I paid for services I didn t need, instead I was treated with respect. The welcoming atmosphere and the down to earth realness they provide is truly a rarity to find. Will be recommending to everyone and they will be the only ones I trust with the vehicle that hauls my children around.Service: Auto maintenance
Brenda Rhodes
4 months ago
This group of people are awesome. If you are looking for someone to service your car. Call them.
Dale Dupree
a year ago
$900 for battery and alternator replacement, anyone can do this for less than half of that. I checked Advance auto, rock auto and pep boys. They all were priced to purchase together for less than $300.00. And they lied to me over the phone saying by saying I got the best price he ever saw and it was impossible to get a better price and as soon as I got off the phone with him I decided to check around and discovered no one was as high as he was and is. He talks a good game.Services: Electrical, Battery
joshua caudill
a year ago
Kimberly was amazing. They got the car in right away. The work was amazing. They didn't try to kill me on price. Plus they make you feel like family in a good way. I will be recommending them to everyone I know. They have great financing options. They truly are the shop for everyone and anyone.
meghan o'donnell
a year ago
i rarely leave reviews, but ducks auto has really wonderful, caring people - we needed a repair after a tow and chose them - absolutely worth it. been back for inspections and they are just amazing. prices are fair and they are busy but never a crazy wait. we ll be back again !Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection
cory pula-bowers
a year ago
When my beloved old diesel truck died on the side of the road, I called Duck Auto because they were close and I had to tow it there, but I am glad they were where I ended up. Friendly, upfront prices, no surprises, and my truck hasn t driven this smooth in as long as I can remember. Quality work, competitive shop hour rates, and part prices were within 10% of what I could find online. I ll be coming here for my truck moving forward.Service: Engine repair
Ragine Williams
9 months ago
The worse. Don t go. They say they can fix it every time then start saying all this other bs to try to finesse you out your car or adding things that are false. He s a low down. Again don t even waste your time. Find somewhere else.
Rian Bender
2 years ago
I was driving through Harrisburg and my car started acting funny. Then the engine light started flashing at me. Not knowing what to do I went to Advanced Auto to have them check the diagnostic code. I found out what I needed and it was something I could make the 2 hour drive back home. While the worker was telling me about a mechanic across the road a gentleman said I am Duck s Auto . He looked at the diagnostic paper and said I will take care of you head over to the shop. Everybody was so nice and I was out the door faster than I ever thought. I really appreciate the help and loved the I found a truly great and caring business to help me. Thank you!Service: Engine repair
Josh Bmore
8 months ago
They re 1000% straight crooks. You have to be either stupid, or desperate to ever go there. All of the good reviews are fake. These dudes need to be in jail.Service: Steering & suspension replacementService: Steering & suspension replacement
Chris Perry
8 years ago
I needed a motor for my van while i was working in Harrisburg and they got a good engine and installed it fast. They got me back on the road in no time, the service writer lady at the desk kept us informed while Earl the owner explained the process of getting a good engine and then installing it. I would definately recommend going there. Fast service reasonably priced.
Erin Ferreira
7 years ago
These guys are awesome. Lost control of my car in the rain & flew into/over a curb. Bent my subframe & sway bar & destroyed my wheel. They looked at it & gave us a price & time estimate. It was done when he said, & he charged us a bit UNDER the quote. My car drives better than it did before I got in the accident. The service writer was also very helpful & sweet. Glad we went with them!
Guggy Peralta
2 years ago
Service and the lady was amazing at front desk. She knew I was low on money and worked with me also made the mechanics cover a hole they found on the house love this place I highly recommend it. Very nice peopleService: Auto engine diagnosticService: Auto engine diagnostic
Cathy Camp
5 years ago
We are from Wv, we were on our way back from visiting a friend in Pa. Our transmission went out on us and we crippled to Ducks Auto on a Saturday. 7 WEEKS later we get the truck back. At first they said they would pick up my husband from the bus stop, but didn't and left his truck parked on the street unlocked. Manager was VERY rude each time he called about the truck. They didn't fix the clutch right as told to as they put transmission in. Don't ever go there. Rude rude rude.!!!!! They lie, they don't return calls, and give all kinds of lame excuses. Very bad business.
Boosie Wild
6 years ago
Their ripping ppl off buy adding more issues to your car so you will have to return to them. Do not go there please do your research before you end up out of money. And don't use their snap shot loan system it to is a scam that company only works that specific garage.
Naomi Martinez
6 years ago
Never going back!! This guy is a complete RIP-OFF! Please do your research, google it if you must, ask around, go look at Youtube videos but do your research before giving up your hard earned money to this guy. He may be cheap on somethings, but likes to overcharge.Save your money and go some place else.My first visit here seemed fine, minor issue fixed ( I didn't like the fact that my car was returned completely dirty, oil/footprints and all..but I ignored that) and then days later all of a "sudden" my car brought up some other issues, so I went back. First, I was given a price for one thing then he over charged me I was disappointed but gave him the money, and then said he will fix the other issue found for over $700... I left!!! For something that I ended up doing myself.. I went to Auto Zone bought the parts myself for as little as $150 (He told me parts would cost more than $300..yea,okay) and fixed it myself by looking at a Youtube video, weeks later and my car is still perfectly fine. Just shows you how much he was trying to rip me off.Do your research people, or better yet go to someone else who truly cares about their customers.
Ashleigh Nicole
6 years ago
Wouldn't pass my car because I had steely's instead of the stock rims that came with my car. I have never had an issue getting it inspected in the 5 years I've had the car. Took it to where I normally do in York, and it passed no problem. This place nit picks everything. I wouldn't go here again or recommend this place if unless you feel like paying $40 to fail inspection for something so stupid, then have to pay another $40 for it to pass. I could have saved money by just driving down to York in the first place.
Ajah Holmes
5 years ago
Worst place ever. Extremely unprofessional, I even had to get the cops involved all because they tried to make me pay in cash and said the card machine didn t work. The cops arrived and all of a sudden the card machine works. These people even kept my car overnight without my permission and didn t even call me to tell me they would have to keep it. I ended up having to call them to find out and when I called back they refused to answer my phone calls. Despite previous reviews I decided to give this place a chance and I regret doing so.
Joseph Wagner
4 years ago
I went there for a regular oil change on a recommendation from a friend. I did not schedule an appointment but I was in and out quickly. Super friendly staff, definitely recommend. I will return.
Marc Moure
4 years ago
These guys are snakes, they put a transmission in my van the transmission breaks in less than 30 days. They tell me that its covered under warranty then they keep my car for 45 days to tell me that they will not honor warranty. Stay away the owner is a liar and thief.
Joy mrsclause M
9 years ago
Do Not Go To Duck's Auto in Harrisburg. Their manager is a joke, pretty sure he doesn't have a valid drivers license but he still drives people's cars. He is rude to both employees and customers. Check out their BBB rating, it is a big fat "F". They hire employees from work release which doesn't bother me as long as they have the proper training and a valid driver's license, which some don't. This garage needs to be investigated. ABC 27 News should do a report to find out how they stay in business. Want a quality garage go to Tire Mart or Smitty's Radiator on Derry Street.
Gregory Dandy
6 years ago
I have had the pleasure of working with Earl and his team on all 4 of my vehicles for the past two years. It is GREAT to have someone that you can TRUST and treats your vehicle as he would his own.
Shandale Donovan
3 years ago
The worst garage in the area. These people are money hungry thieves. They cannot repair cars and tell you they can, leading to more expensive repairs (that they caused) at an actual Garage. Stay away from this place.
Patrice Walker
3 years ago
Took my car in with no lights on and asked for a tune up, paid 350 and car came back sounding like a truck and with the check engine light on. Not a happy customer at all
Yayabodied
5 years ago
This is by far the worst car repair place in all of the places They I have ever been too.. I came for a simple noice my car was making.. to receiving a alternator that I didn t need and now possibly a battery.. They had all my light indicators lighting up.. speedometer stop working .. gas light not working.. I had to take my truck back 4 times .. And they got paid already.. They had the nerve tobe upset because they were messing up.. Not to mention the times my spouse and I had to take off work or go in late .. This currently going on now for the Second week.. They need tobe shut down.. Or get some qualified mechanics.. The backyard mechanics do better work than Ducks.. idiots
I am a big fan Jenkins
a year ago
I wouldn t recommend them to my worse enemy, they come off professional but the work is terrible me and my insurance gave them over $3,000 in work and my car is worse then what it was they didn t even do all the work my insurance paid them too still was piecing missing that never came in and didn t paint my fender like they were suppose to but don t you be a cent short on payment they re literally a joke.
bruce riley
7 years ago
You get what you pay for. If it's cheap, then it's cheap. Denial of errors made during service by owner. Dealer certified review inspected, part house employee comment.....certified Master Technician
Scott Young
5 years ago
Always good service, quick and friendly. I have my personal and business vehicles serviced here and have always been satisfied with the work provided.
Fika Denai
3 years ago
Had an emergency with a prop trailer on our way to a dance competition with a team of 30 girls and pulled in to ask for help changing the tire and they told me they were too busy to help!HORRIBLE!!!!!!!!! NASTY!!!