All Tune and Lube Harrisburg

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K Thompson
a month ago
Went in for a state inspection and emissions. Very friendly group of guys and they all seem to work well together. Great location, clean and maintained. Looked like they do uhaul equipment rentals at this location also. Now all they need is an oil change package and they'd be all 5 stars.

  Michelle Gowka
a month ago
I do not recommend this place. The first time going there, I took my mom's car there and they put new tires, brakes, and rotors on. Afterward, there were problems with the car shaking/vibrating once reaching around 50 mph. I took the car back and they said they had to add weights to the tires and balance them again, but said there were problems with her wheels and that it may not be perfect. All I do know is that the wheels weren't causing any vibration issues at higher speeds before I took the car in for service. After picking up the car the second time, it became obvious that there was severe shaking whenever braking. I took the car back to them and they replaced the rotors they had just replaced. I hadn't done any hard braking, and hadn't even gotten the car above 50 mph or gone on the highway until the day I had the problem/shaking when braking. This time, they said they upgraded the rotors to "black face" rotors.The shaking problem when driving at speeds between 50-70mph was never resolved. I can't prove it's not the wheels, but I still feel as though the problem is related to the tires they put on, and the problem got better after they balanced them a second time. But, problems with two of their 3 repairs is not a good track record.I decided to give them another chance and took my vehicle there for inspection. I had just purchased the vehicle and two new tires were on the vehicle, which matched the other two tires, and I had planned to get the other two new tires at Costco afterward, but thought they would pass inspection. They said one of the tires didn't pass inspection and recommended two new tires. I told them twice on the phone that I wanted the same tires as the two new ones that were on the vehicle. I said it twice. I picked up the vehicle, didn't look at it, but my vehicle is AWD so it's a given and a basic well-known principle that you get all the tires to match. I actually shouldn't have even been driving it without getting the other two matching tires to begin with.Well, after about a week, I approached my car one day and noticed they put different effing tires on the front of my vehicle, not matching tires like I said. When I called them, the guy said he didn't hear me say I wanted the same tires. Well, here's the kicker-if he didn't hear me say I wanted the same tires as the ones on there (since I selected the new ones that were on there) then who the $)%&*$) are they to determine which tires go on my car? There was no conversation and they never asked me or gave me "their" tire recommendation.The plain and simple truth is that the tires need to match. It's completely irresponsible and can damage my vehicle to put different tires on my vehicle.I called and they said they would replace the tires with the tires that were supposed to be on the vehicle. A week later and I heard nothing so I called and they said they were having trouble finding them anywhere. (My tires are Michelin Defender...a very popular tire).So, I went on the Costco site and the tires could be at my Costco within a couple days. So, I called All Tune back, spoke to Dakota again, and said I was ordering the tires from Costco, and asked if it was okay that I just have Costco put the tires AllTune installed in the back of the vehicle, and I'd bring them back to AllTune for my refund. He said ok. The tires arrived at approx 24 hours later. I took All Tune's tires back and suddenly Dakota said he didn't speak to the owner yet and doesn't know how he was supposed to refund my money for the tires.It's now been 6 friggin weeks of one excuse after another when I've already paid for new tires. They haven't said they won't refund my money...it's all about, having spoken to the owner, and then asking if they can give me a credit for the tires, rather than refunding my money, which I said no to. They've messed up both times I've been there, and I don't want them touching my vehicle again. So, now it's just more excuses to not refund my money...and it's at 6 weeks, as I said. And my new brakes squeak..

  Mike Hess
7 months ago
Very professional. Had some tires repaired there earlier this year. Brought car in for inspection emissions and oil change. Very fair pricing. They recommended some services based on mileage, but no high pressure. Will definitely return.

  Nathan S
4 years ago
Excellent, Friendly and Prompt service. Randy (manager) took me right away. I appreciate the professionalism!

  Hector C
a year ago
I was hesitant at first about stopping here because it was my first time. But, I'm glad that I did!I had my car inspected, oil changed, and my cabin air filter needed to be changed.I initially came for the inspection but decided to do it all here.I could have waited, but I don't mind spending my money where prices are fair and staff are honest.Spent time talking to owner, friendly and personable personality. Really enjoyed our conversation. His powerful story of the human spirit... inspiring! I'm glad to have connecte. You never know someone's story unless you engage in conversation!I will definitely come here to do any future/preventable maintenance with my car. Thank you!

  Michael Widmyer
a year ago
After having my 1999 Ford Ranger serviced at Central Truck and Auto for 23 years my mechanic retired...so I needed to find a new place to have my truck serviced. I wanted a place where they were knowledgeable, trustworthy, and convenient...I found that here at All Tune and Lube. The staff is everything I was looking for. They are amazing!!Service: Auto emissions testing

  B Bransom
a year ago
This place is great! Clean. Bathroom was very clean, waiting area has a TV and is comfortable; There's free coffee while you wait for your vehicle, very friendly staff. The customer service was exceptional! I highly recommend doing business here. Thanks guys for making my customer experience amazing!Services: Vehicle Inspection, Wiper blade installationServices: Vehicle Inspection, Wiper blade installation

  Sean Fitzgerald
a year ago
First and foremost, All Tune and Lube went above and beyond to help with a flat tire on the highway. In such a stressful situation, their quick response and efficient service was greatly appreciated. The staff was friendly and professional, putting me and my family at ease during a potentially dangerous situation.Eric Roda and Dakota Witmer deserve special recognition for their outstanding work. Their expertise and attention to detail ensured that our tire was repaired quickly and effectively, allowing us to continue on our journey with peace of mind. Their professionalism and dedication to customer service is a true testament to the quality of work that All Tune and Lube provides.Overall, I would highly recommend All Tune and Lube in Harrisburg, PA for anyone in need of automotive services. Their exceptional staff, including mechanics Eric Roda and Dakota Witmer, are knowledgeable, friendly, and dedicated to providing top-notch service.Service: Auto tire replacement

  Diane Young
a year ago
I've been bringing my cars here for over a year and these guys are wonderful! Helpful, knowledgeable, honest and fair. They've always gone above and beyond and have never tried to up-sell. They've provided transportation when needed and even showed up at my workplace to try to fix my car when it wouldn't start. I can't say enough good about All Tune & Lube in Harrisburg. Thanks to owner John & the entire team!

  Albert Laferte
a year ago
Very knowledgeable with great customer service. No pressure sales forced just recommended work. Shop very clean and maintained giving me the feeling if they care that much about their shop they care that much about my vehicle.

  Erin Lieb
a year ago
Family business of only a few guys. They take their time so that they can do things right. I came in for emergency repairs on my coolant system. The bill was heavy but nothing out of the ordinary for the severity of my issue. All in all I'm happy for the professional business and quirky dad.

  Holly Steckowski
8 months ago
Great service. Got what I needed, friendly service, updates and estimate throughout so there would be no surprise at the end. Also got some coupons for future service.

  shel houtz
3 years ago
I made appointment for Wednesday the 17th of February. Even though I was 15 minutes or more late they still got me in and work done in a timely matter. I had to have them check my brake lights since only the third brake light was functional. Both light bulbs were burnt out. The manager there is very knowledgeable,friendly,polite, professional and handles all issues as fast as possible. The mechanics are very knowledgeable and friendly. They answered all my questions. I HIGHLY recommend this business for all your automotive needs. You won't be disappointed with the service and the way the staff makes u feel at home!Service: General repairs & maintenance

  Jonathan Hawkins
4 years ago
An automotive emergency can be a stressful time. I am so glad that I chose Auto Tune and Lube. They were polite and professional on the phone. They were upfront on prices and charges. The service was fast and the total bill (very reasonable) was lower by 10% because of their generous veteran discount. My wife and I will be back here for all our repair needs. Special thanks to Mike for his friendly attitude and prompt service.

  Steven Quick
2 years ago
Very friendly shop! The mechanic do amazing job on the repairs! They take the time to keep it clean as they're working on your vehicle! Also they keep an eye out for other safty or hazard on your car. That they would suggest to get fixed in months to come. Unless it life danger part then they suggest to do then. But they never force any sales.They customers service is very friendly an polite!One of thee best shop I have ever gone to!Best part is this shop is veteran owned! Support your veterans!

  Christine Gibbs
2 years ago
I recently had a problem at All Tune and Lube on Eisenhower in Harrisburg. I had went there for an oil change, tire rotation, new windshield wiper blades, it was a special starting at $54.99. I go to all tune and lube all the time and never have I had a problem. Well the oil was draining out of the bottom of my vehicle. I was putting quarts in at a time. I tried to take my car back but because of the holidays they were closed. Of course this was inconvenient because I could not drive my car. So the Monday after Christmas when they were open Mike told me to bring the car right in. They immediately took my car inside to look at what the problem was. The problem was the wrong filter was replaced. However when they received the parts from the company they get their parts from the wrong filter was given to them in the right box which means it was not all their fault. They did have a new mechanic there and yes he should ve double checked to make sure it was the correct filter come on how many of us would actually look at the old filter in the new filter to compare the two we would just assume that because it was the right box that s all right filter would be in there I know being honest I would. So Mike corrected the problem gave me a brand new oil change with the correct filter gave me a coupon for a free oil change for the next time, replace the money I spent on oi,l replaced the money I spent on the mechanic to find out what was wrong with the car, And could not apologize enough for the inconvenience . Although I was furious when I found out what happened in the beginning, I became more understanding at the fact that it could ve been just an honest mistake when I found out the wrong part was in the right box. I ve never had a problem with all tune and lube before they ve always done right by me. And they did right by me this time too. Everybody makes mistakes every now and then we re only human. I will still continue to take my car to All Tune and Lube, because the customer service there is absolutely wonderful.Services: Tires, Brakes, Brake service & repair, Oil change

  Angela Lego
2 years ago
I went in for an oil change and the guy saw I ran my one tire down to the metal stripes because my alignment was off. I could've had a blow out any time. I could've been stuck on the side of the road or even lost my life if I got back on the highway.The staff were very nice and the waiting area was clean. I like that theres a window through to the actual shop so you can see what they are doing.

  swizz alish
a year ago
I dropped my car off last night and Eric got me in right away when I had a minor emergency with my vehicle and got me back on the road in no time. I thought something major was wrong and he put my mind at ease. So glad he's in this area, I'll be going to all tune and lube from here on out just because of how they treated me! Thanks guys!Service: Auto engine diagnostic

  phy maps
5 years ago
These guys do a great job and have good customer service. I highly recommend them. Took my 2005 Chevy Silverado with 200k+ miles on it to All Tune and Lube to have new brake lines installed. They wound up replacing the fuel line too. Even though it was a major job, they charged a very fair price for the work and the cost was much less than other shops quoted for just the brake lines. The quality of the work is great too, no issues. I will definitely go back there for future repairs.

  Joseph Marley
2 years ago
Took 3 days to do Transmission flush & they had the car for a 4th day because of a holiday, in the process they broke a bolt & charged a extra 100 for labor totaling $400. I brought my own filters & alleged they were defected When I picked up the car he claimed they called the dealer & they said it would have been a $1,000 job, for $1,000 I d buy a new transmission..Would never suggest getting their services..Services: Transmission, Oil change

  B Walters
2 years ago
I will try not to be long winded. My experience with this business was not good they were either very incompetent or very fraudulent. I wanted to have my spark plugs replaced. Made an appt with All Tune&Lube. Did not have any leaks or smoke coming from vehicle when I dropped it off to them. Picked it up noticed a substantial leak was told it was residual oil..got home car was smoking. Called A.T.&L. Was told can bring it back. 2nd Visit. Was told it was an oil leak due to previous mechanic's work (previous mechanic was Honda on Paxton which was in Nov 2021). They did an oil change. Before I got home was smoking and leaking again..chose to NOT go back. Went to the Buick dealer... the issue was a broken coolant pipe connector and was broken off at outlet housing. Mechanic explained if this was broken since Nov 2021 i wud have had issues way before now.... I believe this is why there was a leak of a milky substance...it was not an oil leak!!!! I will never again go to this garage!

  Ruby Baylor
2 years ago
My son took my car here to get the power steering fixed, in Sept 2019. After that my car was never the same. From Sept 2019 to June 2021, he spent a total of approximately $4000.00. And the no work was never done tight without having to take it back. For example: The last time I was there, they were suppose to replace my alternator ffg or free because the one they put on there was bad. When I went to pick it up, and before I drove off the lot I heard this noise in my tires. They came out to tighten some bolts, and then I noticed I didn't have air. The mechanic said he forgot to put the freon back in. How? The same as he forgot to put bolts back under where the engine is. The guy up front said he can't remember everything because he is the only mechanic and he has a lot of work to do. So in the mean time he messing people cars up and then trying to falsely justify why. I will never take my car back there or recommend anyone.Services: Steering & suspension repair, Auto engine diagnostic

  Jeremy Luong
2 years ago
Came here multiple times for oil change and inspection, never had any issue since we had Groupon codes. Got my fog light bulbs changed on the highlander and was quoted over $150 after the service was done. When I asked about it, he lowered it down to $110 saying that if you bring your own parts, that's how much we charge. Who in their right mind would pay that much for a bulb change on a Japanese car?Safe to say, you just lost a customer. Honest and quality service is key to a successful business.You guys didn't replace my fog lights, you replaced the LIGHT BULBS. But since you insisted, I called couple local place for pricing;T&L Auto Repair Center ($50-60 max + Taxes)Meineke Car Center ($38.45 + Taxes)Faulker Toyota Harrisburg ($85 + Taxes)Stay away from this place if you want honest pricing.

  John Mullins
6 years ago
Blown away by the price of an oil change first off, just $17.90 from the direct mailer, and even less on St. Patrick's day! Pleasantly surprised by the interior. The staff and owner were gracious, fast at their work, and the car's running great, sipping gas again. You might miss them if you're not paying attention on Eisenhower. They're in the plaza by Gilligans

  Debra Hoover
5 years ago
Took my car there for Oil Change. Did a great job and didn't try to sell me various items. They did advise me my 3rd bulb was burnt out and of course I advised I will get someone else or myself to change same. Yes they brought a few things to my attention; however, I was NOT pressured into purchasing items.

  Rob Mos
3 years ago
They are Amazing. Day one they will treat you with professional services and will give you a thorough HONEST Correct options to ensure your safety in regards to Automotive needs. Always has Great specials.

  Tim Robson
3 years ago
Affordable, honest and fast. Will continue to go here with all my vehicle needs. The manager Mike is a very cool guy and he has great mechanics!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Tevin Gonzalez
10 months ago
Very friendly, great prices, great service Will be returning for any service I need in the future.

  Maria
4 years ago
Always professional and helpful when I've called for estamites and need service.They will actually give you an estimate over the phone without the run around of having to bring your car to themRandy is honest and will do what he can to make your experience with ALL TUNE the best experience

  Maggie Lawler
a year ago
The employees at All Tune and Lube went above and beyond to make sure that my car was taken care of. The owner even drove an hour to make sure that I had my car available in time for the weekend.Services: Auto brake repair, Vehicle safety inspection, Oil changeServices: Auto brake repair, Vehicle safety inspection, Oil change