Sendell Mitsubishi

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheryl Halstead
3 months ago
My Service Agent Samantha was very helpful. I did not receive a manual with my car and she took the time to come out and explain how to operate a lot of things to me. A1 Service Agent!

  Luis Seda
6 months ago
Great experience and service received in Sendell Mitsubishi. Jeff made sure we got the best deal for our new car and went above and beyond to guarantee our satisfaction. Strongly recommended and if we are buying another Mitsubishi, it will be at Sendell!

  Nicole Purnell
2 months ago
From initial internet inquiry (Paula) to driving off the lot (Jeff was awesome) - everyone was a pleasure to deal with. They valued my time, answered questions, and communicated effectively through the entire process.

  adam mccormick
2 months ago
I was happy with my purchase. Jason B was very helpful. I've never been at sendell for service, so hopefully that goes just as well.

  Emily Helmick
a month ago
Everyone at Sendell was very helpful and friendly. Derek listened to what I was looking for and made sure I was able to get it.

  Diane Max
a year ago
I just bought a Mitsibushi Mirage 2023 today. Although the sticker price was the same as another dealer I went to last week, it ended up being over $1,000 less due to less charges for destination fees and other fees than the prior place I went to. But the main thing was my salesman, Jeff, was very non-pressuring, friendly. He took a good hour to patiently show me all the features in the car and how to use them, turn them on/off, etc... It was a very pleasant experience and I would definitely recommend them and I will use them to purchase my next car (as I always like to keep 2 cars available for use). Great place, excellent prices, no pressure, friendly salesman. One couldn't ask for more.

  S ALA
a year ago
My car was acting up as far as the head unit on my 2022 Mitsubishi Outlander. I brought it in and at check in also mentioned that my wireless charging had not been working (I forgot to tell them on the phone when I made my appointment originally). Not only were they able to fix it the head unit issue but they also were able to fix my wireless charging problem. Very friendly, very knowledgeable, and they even they brought me into the repair area to show and discuss with me their findings / what they did. This is only the 3rd time I've been there since I purchase my car in December of 21; and each time they provide the same great service!

  Alois Sailor
a year ago
Got a timely appointment for a PA State Inspection, good service.

  jim williams
4 weeks ago
no just keep up the good work and give me a deal when I buy another car

  Chris Wilkinson
2 years ago
The service advisor that I dealt with, I forget her name unfortunately, was extremely friendly and helpful. During my vehicle's servicing she continued to keep me updated and got prior authorization before all work. Not only that but I my bill was $200 less than expected. Now for the auto technician. Whomever this person was deserves a raise. My 2015 Mitsubishi Lancer SE drove like it was practically new when I dropped it off for the 60,000 mile service. After all the work was finished, unbelievable to me, but somehow it runs even better. It drives like he installed a brand new transmission. Feels like it has less than 10 miles on it. Outstanding all around. Thanks again! Definitely returning for future vehicle work as long as I can get that same technician. With extreme happiness- Chris W

  Lauren Stevens
11 months ago
The staff was great Herb took really good care of me. Sam was very friendly and helpful in scheduling my appointment as well.

  Donna McMinn
7 months ago
I was on a time limit and had to be out of the dealership in 1 hour and 45 minutes for an appointment. I did arrive a little early for my appointment and my car was done for me to make my appointment.

  Lisa Mull
3 years ago
Compared to another dealership, this location just falls below average. The service techs care more about talking to one another about weekend plans than serving customers and do not update the customers waiting in the waiting room until the servicing is done. Also, it was extremely hard to schedule service online - it kept pushing me 2-3 weeks out and when I would email asking for a sooner date, I got no response. When I would call it would give a busy signal (not even voicemail to leave a message). I had to call the sales department just to reach the service dept. I have a million suggestions for them to do better in the customer service dept in both sales and service but I know they won't listen to them.

  Heather / Amy Softball
2 years ago
I have purchased my last 3 vehicles from Sendell Motors. My daughter bought her first new car from them also. I wouldn t go to any other dealership! They are transparent, polite, and quick to find what you want. Any question you have they are will get you the answer. Chris and Brigette are amazing and take the stress away from buying a new car. I have recommended them to friends and family and will continue to do so.

  Mark Chemski
3 years ago
I know I picked 10's in this survey. The reason was that purchasing this car was stress free. I was not insulted with an unreasonable price for my trade. The price for your car was accurate. The car was the one I wanted at a price that was fair. The young man that assisted me was attentive and helpful to make this transaction happen and timely.No complaints on my end.My hope is the car will last for many problem free years to come.Truly,Mark Chemski

  Douglas Sullivan
2 years ago
Jeff Vrable was incredible! Hes was kind, humble and very knowledgeable of the vehicle a s our situation. In fact Jeff did such an amazing job, we truly trusted his opinion and experience, so much so that we bought a new Mitsubishi without a test ride!!! Plus we were in & out in no time!! Very grateful for having Jeff as a salesman and Sendel for an amazing car buying experience. Thanks again! Doug Sullivan & Cindy Sullivan

  Benjamin Duncan
4 years ago
My wife and I bought our Eclipse Cross here. Bridgette, our sales rep, was extremely courteous. She didn't pressure us to purchase anything we weren't interested in.The whole process of purchasing our new car here was extremely easy and surprisingly fast. They even contacted the rental company and my insurance and had everything taken care of.The only negatives I can think of is lack of parking, and they forgot to put a current inspection on my new vehicle. The inspection is being resolved this week.I recommend Sendell if you're interested in purchasing a new vehicle.

  CHRISTOPHER LYNN
2 years ago
I was very happy with the low pressure sales techniques. My salesperson did not hound me daily by phone and email like one of your competitors did. The only time I talked to my salesperson is when I called him. That is the reason I purchased at Sendell.

  Vanessa Miller
3 years ago
August 26 2020 I purchased a new vehicle from a salesman named Patrick. He was great and helpful,Received a great deal. I just love my vehicle. I am a returning customer this is my second Mitsubishi that my husband and I purchased. If you are looking for a vehicle check out Sendell Motors in Greensburg. You will not go wrong.

  Cindy Paul
2 years ago
Derek our sales consultant was extremely patient, knowledgeable, and nice to work with. The process for buying this vehicle was very smooth! I will definitely recommend Derek & Sendell to my friends & family.

  Gary Klos
2 years ago
Working with Derek was a pleasure. He was very knowledgeable about the vehicle. He didn't pressure me and always got back to me when he said he would, which goes a long way for me. The overall buying experience was hassle free.

  Larry Gordon Gordon
2 years ago
I had an overall great experience. My vehicle had its oil changed and tires rotated and was completed within an hour. The service desk was very helpful and friendly. Highly recommend using Sendell service department. A+

  Deborah Hamilton
10 months ago
The dealership was very clean, accommodating and easy to deal with. An overall enjoyable experience in car buying.

  Am K
a year ago
Couldn't be happier. I replaced my 2015 outlander sport with a 2022 outlander sport today. Olivia was a dream to work with online, copies of my documents were emailed over and most of the paperwork was started before I arrived. Lou had the car ready to go, I just had to sign! Perfect!!

  Sara Victor
2 years ago
The service was fast and efficient! The sales team worked well to get a us a great price and the exact vehicle we wanted! I would definitely go back! Brigette was great to work with!

  Katlin Newingham
3 years ago
Sendell Mitsubishi service team is great! I have been there many times for oil changes, brakes, rotors, inspections etc. I just recently had my catalytic converter, exhaust/muffler replaced on my 2013 Mitsubishi Outlander Sport. I am SUPER picky about who works on my car and I know I can trust Sendell. Great work, fair prices, and super reliable! When the time comes to buy a new car I will definitely go to Sendell. Thanks again!!

  Jamie Dominick
2 years ago
I think that kindness is free and it seems very difficult to find. My husband was hung up on and he is quiet as a mouse! We were never offered a rental and our vehicle was in the shop for 2 plus weeks!! Mitsubishi took days to respond? The problem was solved but we were handed our keys and that was it? No instructions- no information??

  Angela Zyvith
9 months ago
Derek was fantastic. I was in and out within 2 hours, which is an amazing for a car buying experience!

  Sarah Carter
2 years ago
Bridgett was fantastic! She was able to get me everything I wanted, even with limited inventory. She was quick, polite, and wasn t pushy at all. I definitely recommend working with her.

  Tony Luciow
a month ago
Good place to have a vehicle serviced.