AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sophia matthew
6 days ago
Michael was so helpful covering my back windshield so i could continue my trip! Thank you again!!

  Gary Shatzer
3 months ago
We finally got the parts we were looking for after stopping at 4 other auto parts. Thank you so much Auto Zone. And a big thank you to the staff.

  Josiah Grunwald
10 months ago
The customer service here is awesome. We were having vehicle issues, and losing power on the interstate. We pulled into this AutoZone and they plugged their scanner in. I think his name was Nate. He was able to give me pointers on what it might be. The lady printed of paperwork for us. We bought some coolant and topped that off. Highly recommended place. Easy access off of interstate 81.

  Raven Physioc
6 months ago
Garrett Bise is amazing. Went above and beyond to help me out. Will be returning and highly recommended!

  Shannon Parks
a month ago
My go to for getting automotive maintenance products after work.

  Jensen Stoner
a year ago
John Beau and Angie have been absolute delight every time I visit, knowledgeable people who use the parts they sell to fix their own vehicles in their free time. Car enthusiasts indeed. This is the place to be for all your needs. Multiple visits multiple parts, and they did everything the could to get me EVERY part I needed in a timely manner

  Jennifer Rhoades
a year ago
Front royal auto is great place to get what you need for your car. There was a gentle man named vincent that was a great help always. Now there is Brian who is a big help and another person who is pretty good named Alice.Basically it's a great place to go

  Erin Everett
4 years ago
I had a fantastic experience here today buying a battery. The man who helped me (long dark hair and tattoos) was prompt and professional. He installed the new battery despite the rain and offered to check my alternator. Great customer service!

  Jessica Young
3 years ago
Customer service is great ! Nick is amazing. They helped me with a flat tire on my grooming trailer. I was able to get back on the road. Very friendly and hard working employees. Thank You !

  Kyle Geesaman
5 years ago
Stopped in to grab some oil and a filter. Stood in line for over 10 minutes while the phone was ringing off the hook. One employee was helping a customer while two employees were on computers and not answering the phone or helping the multiple people in line. They even looked at the line and decided not to help. I put my items back after waiting over 10 minutes and left the store. Go to any other store besides this one if you want better service.

  Connie Phelps
3 years ago
Great customer service. Needed battery for my Toyota Rav4 right away. AutoZone team member at this location told me about available batteries to fit my car, went to my car, removed my old battery, replaced it with new battery in less than 15 minutes I was on my way. Fantastic. Thanks.

  Christina Lee
5 years ago
Always very helpful and I don't feel like they treat me any different just because I'm a female! Yes that does still happen! I won't say where, but I called an auto parts store one day for my vehicle and the guy on the phone said "is your husband or boyfriend there so I can ask him what it is you're talking about" needless to say I no longer deal with his store, I now go out of my town! So thank you AutoZone for treating me like the human being that I am! :)

  Seth Regan
2 years ago
Nice store! The manager is nice, friendly, and polite! He got the items I needed very quickly. Would recommend you stop here for all your vehicle needs!

  Moira McClung
3 years ago
My battery light came on Saturday night and sunday morning at 9am I was down at AutoZone to test my battery and sure enough it was bad. The gentleman that was helping me had a great additude, was super helpful and even though it was busy was willing to help me right away with my issue as soon as I walked in.

  Owen Hawbaker
5 years ago
Autozone is my go to for auto parts in general. Great store. This particular store I needed some auto detailing stuff. I was able to find what I needed and in a timely manner. I did have to wait some time though for checkout. It seemed to me that there were available employees but they were doing other stuff more important than checking me out. Still they were friendly and I've certainly waited in longer lines. I would come back.

  April Stevens
4 years ago
I guess it depends on who is working on how your experience will be there.. when they first opened they bent over backwards for the customers.. I went in recently and the young boy behind the counter was playing on his phone totally ignoring me until I went up to him and ask him if he worked there, he just mumbled something... Boy he had an attitude from the get-go.. I told him with that attitude I can take my money elsewhere but that didn't change anything he still had his attitude so needless to say I wound up that day walking out the door and never going back..

  Dawn Wientjes
3 years ago
Zap was the first person to assist us with a blown fuse as we drove 600 miles before we got phones working. Thank you so much zap for everything!!!! He is the meaning of customer service skills!!!)

  Brenda Sinclair
2 years ago
So I was headed south on I81 when my tire pressure light came on just above Greencastle. I get off the exit for Greencastle, which was already the plan but I needed to go east on 16 not west. So I head west and turn into the Auto Zone. I drag out my oxygen and cane and on my way in the door, a AZ worker, younger guy, is heading towards the door. Now mind you, I am walking with a cane and rolling my oxygen cart beside me. This worker looks at me and keeps heading straight towards me with a cart of whatever. So I step around him and head to the counter. I explained my situation and the guy very bluntly and rudely says to me "well I don't know what you want us to do about it, because we don't have any outside air." I asked if he had a tire pressure checker that I could borrow for 2 minutes. His reply was "no, we don't loan tools out. This guy never even said go to the truck stop maybe they can help, he just strolled away. Never in my life have I ever received just rude and belligerent manner. Not one ounce of concern, helpfulness, or caring. I will NOT EVER shop at an advance ever again. I will buy from Amazon first.

  Kirsten Kirby
a year ago
Was not helpful at all and sent us home with the wrong part after all. Recommend going to chambersburg they made sure we had everything needed and took the time to do so.

  Becca Gibson
a year ago
Wiper blades installed with a smile by the store manager, while it was raining! Thanks for great service!

  Daniel Pellicano
3 years ago
Not impressed.Purchased a set of headlamp bulbs for my son's CRV. $54 before tax for Sylvania Silverstar Ultra. Both went dead in less that three weeks. Returned to store with original packaging and receipt. Waited over five minutes for service while three employees moved around with only one other customer in the store. As soon as I said "headlight" one of the employees rudely yelled, "no returns on electronics." No sorry sir, or anything. Wonder why folks go to Amazon? $10 less, free delivery, and one year return policy. Henceforth won't be a shopper at this location.

  Walter Smith
a year ago
Dirty, rusty bath fixtures, pubic hair in tub, buggers on tissue box, tv remote didn't work.Bathroom so bad we didn't shower.

  Duane Sipes
4 months ago
The part I needed at a reasonable price. Convenient and good hours.

  Greg Hess
a year ago
I bought a Duralast Gold battery 7/24/18 with a 5yr warranty. 8/23/22 they tested it and said it was bad. They would not honor the last 11 months on my battery warranty. They said they don't do that anymore.

  Heavenor Beasley
a year ago
Was headed on a road trip to lake Anna my battery kept needing recharged whenever it felt like it so I stopped 4 a new one and Mr. Mike installed it 4me and got us down the road safe!!

  Dilipkumar Kapadia
6 years ago
Auto Zone is now would wide. This store sales auto parts. I was on high and it was snowing and viper was not working so I stopped by at Auto Zone. They were very helpful to find viper and installed for me . Very good service. They sales battery, viper ,brakes email fuel treatment, windshield water, you name it they have it.

  Nicholas DePatto
5 years ago
Amazing AutoZone!!! The employees here go above and beyond for there customers. I go past 3 other AutoZones on my way to work and only choose to purchase parts from the Autozone in Greencastle because of the amazing customer service. The manager Doug makes me feel important and makes me choose this store over others. I have told all my friends about this zone and I am telling you, please go there and see for yourself, you will not be disappointed.

  Jason S
2 years ago
They had the parts I needed and I got them quickly. It was nice to walk into a part store and get what I need without waiting in line for 15 minutes.

  Gillian
a year ago
Love this place the guys are always so knowledgeable and helpful! I will definitely go for any of my automotive needs

  Helen Carlson
4 years ago
This morning heading to the hospital to pickup my mother, stopped at the bank, smelled terrible smell and saw smoke pouring out the engine. I went across the street to AutoZone and the staff went way above their duty. Adam and the woman in the picture found my broken hose and then spent 30 minutes or more wrestling the broken part off. Thank you for being my angels when I needed immediate help!