Ken's Tires Inc.
4.5 (347)
401 S Lehigh Ave, Frackville, PA 17931
(570) 874-4644
kenstires.com
Claimed
Service options
- In-store pickup
Introduction
Ken's Tires Inc. in Frackville, PA, offers a range of services including tire sales, installations, inspections, oil changes, and more. With a focus on customer service and convenience, they aim to provide quality work in a timely manner.
Services offered: Tire sales, installations, inspections, oil changes.
Ken's Tires Inc. Reviews Summary
Pros
- Convenient early bird/night owl drop box for car drop-off and pick-up.
- Professional, personable, and efficient service with reasonable prices.
- Friendly and helpful staff who provide detailed explanations and estimates before repairs.
- Clean and tidy facility with a comfortable waiting area and amenities like WiFi for customer convenience.
- Knowledgeable and accommodating employees who work to resolve issues and provide fair pricing.
Cons
- Inconsistent feedback on vehicle issues from different visits.
- Minor lapses in attention to detail like missed tire rotations or occasional rude customer service interactions.
Suggestion
Ensure consistency in service quality and communication among staff members. Address any lapses in attention to detail promptly to maintain high customer satisfaction levels.
Positive Words
professional, friendly, helpful, accommodating, efficient, reasonable, clean, knowledgeable, convenient, quality.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Giavanna Hannon
a week ago
Ken s is the best! I love being able to drop my car off at night & pick it up in the morning using the early bird/night owl drop box. Super convenient & super fast. Quality workers here, will never take my car elsewhere!
Charlene Kechula
2 weeks ago
I have been going to Ken's before they even moved from Altamont location. I never had a bad experience. They are professional, personable, and efficient. Their prices have always been reasonable and any issues were resolved as soon as they were brought to their attention.
John Golba jr
3 days ago
I'm in the fence since my last visit. The visit prior I was told my struts were going bad and to keep an eye on them. This last visit I asked to have them checked again and I was told there is nothing wrong. They're fine. I don't understand how. I was also told I only had 1.5qt of oil I'm my crankcase. There are no oil spots where I park and I do not see any smoke when driving. Have no idea where the oil went. I was told oil leaks between the rings of the piston but then it would get in the chamber and burn when fired and come out as smoke. I don't understand.
Penny Frehafer
a month ago
I've been bringing my car here for a couple years now and everyone is so friendly and helpful. My car wouldn't pass inspection, go figure, but they told me what was wrong and an estimate of what it would cost before making any repairs. They didn't give me a bill for work that I didn't authorize like some places do, and didn't charge me for an inspection when it didn't pass. Highly recommended.
Frank Miller
5 days ago
It's the best place to get tires,been going there for tires for our car and our truck, they are so polite and very,very,helpful and the prices are so excellent, I tell everyone about Ken's tires in frackville pa. the employee's are the best my family had ever met, we love them like family, and that is hard to find in a world like today, once again our family truly love you guy's
JoAnn Tranquillo
2 weeks ago
I ve been going to Ken s for a couple years. Most recent was an inspection. Friendly, speedy service. Especially appreciate the work space and WIFI available which allowed me to work while I waited the short time for my car to get done.
Kimberly Selley
2 weeks ago
Always fantastic service. 4 or 5 sets of tires, numerious inspections and brake jobs and i cant pick fault. Never been upsold anything, and always been treated very well. Clean and tidy not just in the waiting room and front desk but the whole site is spotless. Thats how you run a bussniess that gets loyal customers.
Alyssa Galassi
a month ago
Ken s always takes care of my car especially when I m in a pinch. They are professional, kind, and helpful. They also are reasonable in their pricing for services. I appreciate their patience with me!
Crystal Wagner
2 days ago
I have been going to the Frackville location for years and I have never been disappointed!!! I recommend Ken's to all my friends and family!!! The guys at the front desk are always so helpful, definitely a 10 out of 10!!!
Sean Matakonis
a month ago
Always had a pleasant experience with Ken s in Frackville. They re very knowledgeable and helpful. If things don t go as planned, they work with you to make it right and their prices are fair for the quality and timeliness of their work.
Robert Wentworth
a month ago
Customer service guy was awesome. Absolutely professional about his job and getting vehicle in and do e in a v�ry timely manner. Also awesome with getting the price knocked down to below the rest of the companies who say they will beat anybody's prices if you find them cheaper well he did without a problem. Also have tire sizes in stock that everyone else says well we have to order those it'll be a couple days. Thank you guy's at the frackville Pennsylvania location
Nicole Feichtl
2 months ago
Had a trailer tire blow out and they had us back on the road within a half hour. Everyone was friendly and accommodating. Highly recommended! You have earned our future business.
Deja Muniz
3 months ago
Super friendly people! Put on my new tires, disposed of my old ones and got me in an out in an hour. Very affordable price too. Will definitely recommend them to friends and family.
Dee Grimm
a month ago
Very quick and wonderful service. Everyone was very nice. Very happy with the work I had done and the price was very reasonable. Will definitely go back in the future.
Ellsworth Rhedrick
a week ago
I go there all the time great service, the only thing I didn't like when I got my vehicle back from getting a oil change it smelled like cigarettes smoke.
Thomas Buehl
a week ago
From tires to inspections and alignments, I have gotten them all done there and they always do a great job! Great selection of tires.
Jimmy May
a month ago
Absolutely wonderful staff, the man behind the counter was so helpful and courteous, my mechanic I think his name was Jordan is a knowledgeable and beautiful man, would definitely recommend! They do not have a basement
James Lyden
2 weeks ago
Great service, friendly staff, I had to 2 tires replaced in less than 20 minutes. Highly recommend Ken's for all your service needs
Tim Moore
a month ago
I frequent Ken's for both tires/rotations, inspections and oil changes. Mostly the Frackville location as of late but I have also use the Cressona location as well. I had some minor issues with the Cressona location with broken Toyota oil filter housing and leaks after an oil change, I was charged for a new oil filter housing but they made it right on the o ring oil leak incident. For 20+ years of being a customer having 2 incidents isn't a major deal but I feel that 4 stars is accurate. Both locations offer first come first serve on services and keep things moving quickly if you decide to wait in the customer lobby. With the many sets of tires I have purchased at the Cressona location I always talked it over with Malcolm and compared tread wear/life/off road capability for the perfect tire on my trucks and jeeps.
Tara Cianfrani
a month ago
Took my tire to Ken,'s in Frackville bc I had something huge stuck in my tire. They were able to patch it for me. I was back on the road within 35 mins. They even gave me the big bolt they pulled out of my tire for a souvenir!!
Jenny Z Oliver
4 weeks ago
Everything pretty much went well except you did not rotate my tires. When I arrived I said I came for an oil change and filter and a tire rotation. I will have to stop in again to gave this done.
Stacy Malinowski
a month ago
I had a good experience when I arrived but it was when I called to see how busy it was the person no name that answered was rather rude and told me to hurry up getting there because he had lots to do . I'm Like ok I have a low pressure in my front tire and it's raining pit and he wants me to hurry it up . Lol other wise I had a quick and good experience thanks just needs some help in hospitality
Jonathan Duarte
a week ago
Love the customer service and they way they find the better way to assist you with plenty of options. Recommend this shop 100%
Shaun _718
3 weeks ago
Well, Kens in Frackville Pa are wonderful people they help me with anything I need with my car and they always get the job done. Thanks Kens for being the best neighbors.
Christine Hysong
a month ago
This place is great. Very professional n the staff r very nice n accommodating! Ive been going there for years n will continue to do business with them.
Vince Catizone
4 days ago
I use Ken's Tire in Frackville because they are always friendly and accommodate me everytime I visit!
Karen Yeager
a month ago
I am very satisfied with the prompt & courteous service when I bring my car in for even the most minor repair,I will continue supporting this business
Dawn N.
4 weeks ago
Ken s Tires always fixes my car right up I came in needing brakes and my 4WD light was on as well as ABS picked up my car the next day everything was fixed car runs great can t complain
HAROLD Renninger
a week ago
Service and quality of work was excellent. I will recommend this company to anyone. Thank you
Timothy Willingham
a month ago
Once again the service at Ken s Tire in Frackville was unbeatable. They were courteous and were done very quickly.