Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard elias
4 months ago
Be careful! Read their return policy before purchase. Even if they confirm you are getting the correct part, they may not let you return it. They did not let me return mine. Returns are made at the stores discretion.

  Mike Binder
a year ago
Needed some minor parts and was helped by Brad, who spared me the hassle of looking up bulb numbers and just did it on the computer. He grabbed the parts, marked them front/back so I would know what went where when I got home. Wonderful service!

  Bill C
9 months ago
I was in today to recycle some oil. 2nd time in 3 weeks as last time tank was full. Same issue today but the way the 2 reps handled it was awesome. They redirected me to store on RT100, that was on my way and actually called that store ahead of time!Awesome customer service.Turned a negative into a positive!

  Jeffrey Cavacini
9 months ago
Received a jump from a tow service, thinking my starter had died. Tow serviceman said it was just a battery and to keep the car running and get a replacement. Went to advanced auto parts which is right across the street from me. The gentleman who assisted me was extremely nice, was able to identify the appropriate battery immediately and installed it in less than fifteen minutes. Such a relief after thinking I was going to be without my car for at least a week.

  Brandi Bartlett
a year ago
Honestly, the service was a 10/10! The guy who was helping me was super helpful with showing me all the differences in brands and prices for the part. When we realized we didn't have the part I wanted he also tried to help me find a good and affordable alternative. It didn't come off as him just trying to make a sale, but he was genuinely helpful!

  Mister M
a year ago
I've been coming to the Eagleview Blvd location since it opened. I've gone here 3 times over the past 2 months and the current crew they have must put effort into making you feel unwelcome. I'm not expecting red carpet treatment here, but you should reciprocate verbally when greeted by a customer. Blank stare or the look you up and down then turn away quickly is how they do things here at Advance these days. Then the disappearing act comes when you are ready to get checked out. 3 strikes you are out Advance. Amazon it is now. I hope Mr. Bezos sends y'all a thank you card.

  Joe D'Annunzio
2 years ago
This location and it's employees have always been helpful when I've needed things. Have purchased headlights wiper blades, coolants, a car battery, and they are always willing to help. Needed a new set of wipers this weekend, so ran in and met Tim, the GM. He was very friendly and helpful, looked up the sizes I would need, and went over the different brands. Bought what I needed, and he quickly changed them out for me in a matter of minutes. I once went to the competitor across the street, and they couldn't get my online order right, so I never made the same mistake again. Tim made my transaction quick and easy Numerous places sell auto parts, but this is the customer service that keeps me coming back.

  Kimberly Burch
a year ago
Chase, Caleb and Ephriam went above and beyond for us today, helping us rescue a cap we had dropped onto the exhaust manifold while putting in power steering fluid. What great guys - so eager to help! Great store!

  E Quinn (Quinnee)
2 years ago
My battery died due to the cold. AAA came out to charge it and said it was done and needed to be replaced. They said if the car turned off I wouldn t be able to turn it back on. I called advanced auto because that is where I bought the battery and at first they couldn t find me in the system. Tim the manager got on the line and found me in the system. I was worried about driving there in case I stalled but he said once I got there I could stay in the car and he would come out to me and replace the battery. It was such amazing service !!! Tim is an awesome manager. He totally cared and did everything necessary to help me. My battery was not that old so it was fully covered under warranty. Tim made sure that all of my info was updated and correct in the system so that I would not have any issues going forward. I am truly grateful to Tim and his care and outstanding customer service. What started out to be really stressful ended up being a great experience. Thank you Tim

  Premal Vora
2 years ago
I've been here a few times to have the battery in my car keys changed and to have wiper blades replaced. Nine times out of 10, the service has been good. Once: the kid was a bit snarky. That was when this store had just opened...but subsequently no issues.They help you figure out which wiper blades will fit your car and will come out and replace the blades for free if you buy them here. Also, for replacing the battery in your car keys they do all the work. Well worth it.

  jazztonite
10 months ago
Only 2 people in the store. Stood there for 30 minutes to buy windshield washer fluid. Left items on the counter & walked out. Never again.

  Tyra Gallimore
2 years ago
If I could give them zero stars I would honestly . When I first walked in I spoke to one of the employees , he didn t even speak back . I went in for a problem with my battery they do free battery testing when I asked him to test my battery he had an attitude and he came out and said that they can test it but can t change it . Now my car is pretty complicated to change the battery but to deny me something that it says you guys do for free on your window is absurd . He proceeds to test my battery and then tells me that it s fine . I drive my car to another place and they test it and my battery needed replaced just as I thought , not only did they replace it but they installed it for me ! Never going back here again ! Get some better employees who actually enjoy their job

  Dana Hummel
5 years ago
They had my 2008 Toyota parts in stock... Ordered them on line with discount coupon for local pickup... Went to store, fairly quick checkout... Parts works fine in car... People in store are nice and helpful... Saw one guy helping women put wipers on her car... Recommended.

  Justin Gephart
a year ago
I was visiting philly from Ohio and my check engine light came on figured it was an ignition coil purchased one online from Advance picked it up but I didn't have any tools on me I asked Chase and he was glad to help me. Loaned me the tools I needed to get the repair done so I could be on my way home. Thanks Chase!

  Alan Smith
6 years ago
Incredible service! I welcomed warmly and treated with great respect. I came in looking for a headlamp bulb and they discussed with me in detail all my options with no manipulation. A guy named Wes helped me and I want him and your company to know how grateful I am. (I had just come from a competitor's store, Pep Boys, where I was lied to and treated like dirt). Thank you so much for an experience that helped me believe in the goodness of humanity, again.

  Gregory Wojcik
4 years ago
Excellent customer service at this location. We easily found what we were looking for thanks to the nice and clean layout of the store. Access from the road is simple and easy. The prices are good, and the staff here really work hard to answer any and all questions that you may have. Highly recommended! PLEASE LIKE THIS REVIEW IF YOU AGREE!!

  Marleny Lopez
4 years ago
First time going into this store with copies of what I needed and Gabe not only located the items for me, but also installed my windshield wipers for me! Gabe was extremely nice and very helpful! Will definitely go back!

  Jeremy Ross
6 years ago
I was in a pickle last night, called over to double check if they had in stock what I needed, Matt answered the phone, said "yes, I have what you need", it was 8:50pm at this point, he assured me he would stay until I arrived since he knew I needed to stop over. Thank you Matt, it was very kind of you to stay open after 9pm to help me out, I greatly appreciate it!!!!Kind regards,Jeremy R.

  Troy Fink
a year ago
This place is terrible The sign says they open at 7:30 nobody's answering the door or the phone well after 11:00 I see people in the back coming in and out of the back door nobody's working I have parts to return for Coors and they won't answer the door and see them in there worst advanced Auto ever

  Gregory Brown
a year ago
Why would an auto parts store not carry a siphon for gasoline? Not out of stock. I was told they didn't carry that.

  Mike Helms
6 years ago
Very thankful for their help with our car and their recommendation for a garage that didn t over charge us the day after Christmas! You honestly do not know how much it meant to us as we were there from out of town and needed to make the 12 hour trip back home.

  Noelle Callahan-Mitchell
3 years ago
I don t know much about cars and needed assistance with coolant. Both young men who helped me were helpful, friendly and knowledgeable. They went above and beyond to help me with my car.

  Tom T
a year ago
I show up during normal business hours. Lights on doors locked. Drove all the way here waste of time.

  Chris Peters
4 years ago
Very helpful friendly staff. One of the guys helped me find the transmission dipstick receptical after he had clocked out. Great experience.

  Z S
5 years ago
Everyone that works there are great help. Great team and customer service. Wouldn't go anywhere else for parts thanks Advance.

  Chidveer Reddy
5 years ago
Real friendly staff -Amanda went online and got me an awesome deal too. Definitely coming back!!

  Bruce A. Kaminsky
2 years ago
Needed power brake fluid and fuel injector fluid for my car. Easy in, easy out. Refilled in the lot.

  Harry Marks
3 years ago
Very helpful and knowledgeable staff. Far superior to any other local parts store.

  Vincent Donia
4 years ago
Bought a rear wiper and they installed it without me asking! Great customer service

  J J
4 months ago
Very friendly staff