Keystone Automotive - Erie

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Troutman
3 days ago
Good place to buy all your body parts from your body supplies and if they don't have it they can get it for you I would highly recommend them

  sam kitcey
2 years ago
terrible parts,customer service,website ,parts pullers.photes door they cut the harness when the plug is right there,grill didn't come with the mounting bracket,steering pump hose mounting elbow and the fender was the wrong side all on the same car order

  Jules
5 years ago
Very friendly customer service. Terri and Dennis we re awesome and super helpful. I had to order quite a few parts and swap parts several times for the correct part which was my mistake and they were very helpful. I really appreciate it. Will definitely use them again in the future if I ever need to and would recommend them to anyone! Also when you call their number you are routed to buffalo. But to make sure you re getting all the correct information and it ll make your life easier, insist on speaking to Erie people, it just saves a lot of confusion.

  Jonathan Freeman
2 years ago
While all the customer service agents I've dealt with are 100% legit I try to call Elizabeth Percy as often as possible only bc I've dealt with her for many years and have anxiety dealing with anything 'new' - yes I'm a creature of habit lol but have never been let down by any of their other people. Jason their delivery driver in my route is also top notch

  Alek
7 years ago
Horrible service, almost everytime when I place an order they ether send a wrong part, deffective or incomplete. Than I spend about a month calling them eceryday trying to resolve it. They transfer me around to 3 different people So I have to explain the problem to all 3 of them, then theyd finally promise me a resolution which never happens. So i have to go through the same process over and over. Those guys suck would never deal with them again.

  Christopher Davis
6 years ago
Customer service here is exceptional! Very friendly and go the extra mile before and after the sale. Will definitely be buying all of my replacement Auto parts here.

  Trevor ClasseyNinja53 Cox
6 years ago
Their customer service is absolutely awful I was on hold on the phone with them for 10 minutes and then they picked up the phone and just hung up on me. I wouldn't even bother calling them

  Jennifer Lolley
6 years ago
They've always got the parts I'm looking for, with fast delivery times.

  Leslie Pierce
5 years ago
Good place to get parts for your vehicle

  Sherry Thompson Allende
5 years ago
Found what I needed here at a very reasonable price

  Michael Young
6 years ago
Good prices and always friendly

  Donna kay Stillings
5 years ago
Pricey