Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  william osborne
a week ago
Willing to look for the correct parts and they have a positive energy

  Nick Coughlin
3 months ago
Great customer service. New guy asked coworker for help. Good transaction

  Jeremy Pratt
8 months ago
I can't give enough praise to Philip, he went above and beyond to help us with our car trouble. Very nice guy! Thanks so much.

  Jordan Lewis
a year ago
Advanced auto has been a UPS drop off for a while now I'm there usually 2-3 times a week. Now certain employees are refusing to take packages because they don't feel like dealing with them.. its a matter of scanning the barcode and setting them to the side.. The employees are honestly pretty rude and could use a refresh on customer service. I'm not one to leave many reviews but quit being lazy and do your job.

  Randy Abb�y
a year ago
not / terrible employes. have sales tax lic. and was told i have to pay sales tax on parts for resale. now manager states i'm not aloud to buy parts at this store HUMMMMMMMMMMMMM? been in business since 1991.your manager , Adam/Jim , does not want my business

  Pat Durkin
3 years ago
Well lit, clean store. I had a battery issue and asked the manager Adam about it. Not only did he immediately honor the warranty, he installed it in my truck, on a cold day, in no time at all. GREAT SERVICE!!

  Nicole Rogala
5 years ago
Staff is always more then willing to help rather its testing you're car or helping you find something in the store. If they happen not to have what you need in stock then they always let you know which store does have and how long before they would get the shipment in. Love walking around and browsing because they constantly have different items to decorate your car!

  BullcityBB
5 years ago
Rude staff. Three employees sitting behind the counter, asked for assistance and only response I got is I m on the phone as the young rep proceeded to not talk on the phone.I suggest teaching employees some manners and common sense customer service.Beyond displeased.

  Kenneth Labuskes
5 years ago
I went here to get a fan resistor for my Ford escape. I was happy that they had it. I didn't call ahead, but I figured that with all the auto parts stores in the area, someone would have it. I've only had the car for three months and this part went and then the fan only worked on high and off and that didn't work for me.So I went in and gave the guy the part number. He looked it up in the computer and said they had one. It was ten dollars more than I saw them for online, but I really wanted to fix it that day. The part worked.

  Tyler Geer
5 years ago
Very rude and lazy. Went into the store to find a item that was online and said was in stock at this location only. Drove 30 minutes to this store. Women working didn t even look to see if they had it. She got mouthy and said nope don t have it, it s not going to ruin my day after she went around the corner. I asked why it says they have it online and her response was couldn t tell you, not my problem never going back to this store

  Mike Hollarn
3 years ago
Tried to return some items but was 8 days late even with Covid 19 happening.I have been shopping there 28 years even when they were Whitlock. I guess I will have to find a new place to shop.

  Thomas Christeson
2 years ago
All three guys I've dealt with going in there have been exceptionally helpful. They go above and beyond! This is the best advance I've been to by far

  Annette Shesman
10 years ago
I went in to find paint for my car, however I wanted to make sure I was getting the right color for my car and knew that they can look up and match paints to car colors. So I went to ask the man at the counter for help. First of all, upon walking up he looked at me with disgust as if thinking "ughh another customer". Then he said in an annoyed voice "I need a minute". when he was ready, I asked him my question and he said "well, there are tons of different colors, I can't tell you which one to get. He obviously didn't know/was too lazy to do his job. So I left and went up the street to auto zone and they gave me the exact color I needed AND with a smile. needless to say, I won't be going back to advanced autoparts.

  Matt Carlson
9 months ago
Knowledgeable and a clean store. Fairly decent prices

  Kayleah Cavarretta
6 years ago
Wonderful experience! I was in a pinch and was helped out tremendously by the GM Todd! 100% would go back, they have my business always! Thank you again

  Christopher Burkett
4 years ago
Recently needed a new vehicle battery. The selection was adequate, with a fair price. Helpful employees that assisted when necessary.

  Jon K.
a year ago
I stopped in and got the oil for my truck and tractor. Had a special on Mobil 1 so I was happy...

  ShadyKnight
5 years ago
Great experience had to have part ordered in but came within 24 hours no really a big deal and the staff are very helpful and friendly

  tom eakin
4 years ago
Zero trouble shooting skills at this particular location. Other's are a little better depending who's waiting on you. If it's not in the computer the youngins don't have a clue how to figure anything out.

  Dena Yanchick
3 years ago
Needed a new battery for my truck. The installed it for free, did a fast job and were super nice!!!

  Norman Henderson
4 years ago
Staff seems to be generally knowledgeable. Pierce is great to deal with, steps up above and beyond.

  Douglas Frank
9 months ago
Can't find it at AutoZone then this place usually has it.

  Brian McGinnett
a year ago
Great team in this location. Knowledgable for a change it was nice

  Kimberly K
3 years ago
Murphys Law: If it can go wrong it will, and when it does it comes in 3s; and just when you start to think everyone in the world is becoming selfish and only worried about themselves you run into someone like Adam at Advance Auto on Buffalo Road. Thank you so much for helping with a problem that wasn't even yours!

  AMANDA ORSEFSKI
5 years ago
Adam is an amazing manager and will move the moon and stars to make his customers happy!

  Dan Williams
3 years ago
Manager Adam shouldn't be allowed to be in a management position . Telling employees to not deliver parts to a business they can wait. Piss poor

  Pamela Wright
a year ago
Good products but paid twice as much as I did on ebay.

  Mike Cunningham
5 years ago
Their people are knowledgeable and helpful, avoid the store in North East that store does not do credit to the chain. The Harborcreek store is wonderful

  Anthony Bellavia
2 years ago
Great professional and friendly service. Very ready to help!

  Ben Morgan
5 months ago
Great service!