Factory Connection Suspension
4.8 (20)
1185 Division Hwy D, Ephrata, PA 17522
(717) 738-0621
factoryconnection.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Ball
a year ago
First time doing my suspension on a dirtbike, have ridden for 30 plus years. The guys at Fc in Pa are Top Notch! Super friendly and polite, fully understand the products the offer and are happy to explain the process to you. I've called other places and always felt like if I wasn't buying an A kit I was a burden to them. I'll stay a Factory Connection customer as long as I ride. Thanks again
Lou s Plumbing
6 months ago
I love this place so much I m actually considering changing my graphics to match the factory connections yellow and black stickers on the forks. Excellent service, quality work, great customer service. They ask the questions so you end up with the suspension you re looking for. They are 2 for 2 with me.Edit- see pic
Mike Kershner
2 months ago
Quick service faster than expected suspension looks and feels great
Rob M
a year ago
Factory Connection is the best on the market. They have rebuilt suspension on 3 of my bikes and got them dialed in perfect everytime. Customer for life here!Service: Steering & suspension repairService: Steering & suspension repair
Ryder Sigety
4 years ago
my dad has been using them for 20 years, they make his bikes work awesome, he has won 8 natioinal championships on their suspension. one of our friends tried to send in thier suspesnion and factory said not to because they admitted to not having experience with that brand.
Matthew McCormick
3 years ago
$1,250 for suspension I hated . Was softer then factory and took months to get a phone call back . Every time I called it s Leave me your name and number I ll have so and so call you back . For the price I paid I m completely disgusted with the service of this company that no one cares aboutService: Steering & suspension repairService: Steering & suspension repair
Gregory Simpson
3 years ago
Jake (Ephrata location) is extremely knowledgeable and very willing to answer any questions I had. Looking forward to this season and working more with them
Ian Bittner
7 years ago
My husband had a great experience. The staff are all extremely knowledgeable and we will use them again in the future!
Joey Lane
4 years ago
Sent these guys my suspension and they helped me through the entire process. They care about the service they provide. I won t send my suspension anywhere else!
bill holiday
2 years ago
Great customer service. Quick turnaround. 1st class products for crf.
TB TB
3 weeks ago
Best in the game
scott bassett
3 years ago
Top notch suspension service. Jake is a great guy to deal with.
jorge vega
6 years ago
Great suspension same day work with in app
Michael Kalvaitis
4 years ago
Huge difference over stock. 100% worth it