Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Groff
a month ago
Matt really goes above and beyond to do what he can to make someone s day a little easier. He is very educated about vehicles and has a great attitude about everything! Thank you Matt for all you do, I appreciate it so much!
John Connell
a month ago
AUTO WURKS Auto Repair Shop is a "Top Shelf" operation, professional in appearance and communication with the customer. Their estimating of repair cost is spot-on and work is performed on schedule. I recommend this team for basic to more complex repairs.
Gene Zimmerman
5 months ago
I love my 2015 VW Touareg TDI and the mechanics at AutoWurks in Ephrata are great at diagnosing the issue and repairing it. I ve had it here twice for two different issues the dealerships weren t able to figure out. Super friendly and they explain the issue and options. Highly recommend them!Services: Auto exhaust system repair, Auto engine diagnostic, Tire rotations, Engine repairServices: Auto exhaust system repair, Auto engine diagnostic, Tire rotations, Engine repair
Wade Yoder
10 months ago
I took my car here for an alignment recently, and I was very impressed! Auto Wurks was able to get my car in and out in a day, and while the price was higher than alignments I've had done previously, it was well worth it. The shop explained perfectly why I was having issues with a tilted steering wheel, and even though I have an issue bigger than just needing a realignment, my steering wheel is now almost perfectly straight, and the car is traveling beautifully. I'll be coming back in the future. Thank you Auto Wurks for your amazing customer service and high quality work!
Patti Hill
a year ago
HI: I had to have my car towed so my sister recommended this place so I had it towed here. They got me on the scheduled right away and I had my car back in 2 days. When I came to pick up my car I thought wow my car looks so shiny and the tires looked amazing. They washed my car and cleaned up my tires and rims and did an amazing job. I don't want it to rain because I don't want it messing up the shine. So bottom line, I would definitely take my car there again!Thank YouPattiService: General repairs & maintenance
Jessica Uibel
5 months ago
These guys have been so helpful and kind. We love taking our vehicle to them!
Heather Abreu
a year ago
Big shout out to AutoWurks!!!!!!My husband & I had the honor of taking our now purchased mini van for a pre purchase inspection. I called a day prior & there were 3 available openings! Throughout our experience, it was visible this business takes pride in excellence: from the presentation of the staff, waiting area, offices, & shocker: even the bathroom!But more importantly the staff are hardworking, kind, & friendly!The inspection was excellent & the prices were fair for the excellent services provided!The car coordinator also a mechanic technician was so friendly / accommodating! This business truly stands out above many car mechanic/sales businesses I have visited! If you are looking for a trustworthy, excellent, & beautiful car mechanic/sales this is your new spot!Thank you, HeatherService: Vehicle Inspection
Ashley Horst
a year ago
This is truly one of the best in Ephrata in my opinion. My husband and I have been taking both out cars here for a few years now (Jetta and GMC). They have done a fantastic job. My Jetta is a little older so it has needed a little extra TLC. They are always able to get us in within a couple days of calling for an appointment. You can tell them the problem and they know exactly what to do to fix it and never try to sell you things or charge you for things you don t need. Very reliable, knowledgeable and friendly staff. Highly recommend!
Tim Boronow
9 months ago
I enjoy my 30 year old BMW. It was nice to receive the call that my grill piece had come in. I arrived and they were able to install the part within minutes and have me at the counter checking out for a decent price even though it is a BMW.
Gary Lash
4 months ago
They know hat their doing and also have great cars for sale there
Heisenberg
2 years ago
I took my car to Jack Williams Auto, (I STRONGLY suggest NEVER taking your car to any of their locations if you value your time, money, and vehicle), to get my lug nuts removed and replaced. They told me it was impossible without the specific lug key. I found this hard to believe so I took it here, they ended up breaking two of their tools removing my lug key because of how tightly JWA had tightened it, but they got the job done! Gave me a great deal on my brakes and calipers as well. Matt is courtesy and knowledgeable, you can tell he loves his job. Will definitely be bringing my car back here from now on!
Mike Bedient
11 months ago
Found this shop to be professional and responsible. I take 3 cars here regularly for maintenance and any issues such as AC leak. I m not looking for cheap for vehicle maintenance. I like quality. I found it at Auto Werks!Services: General repairs & maintenance, Auto A/C replacementServices: General repairs & maintenance, Auto A/C replacement
Keith Ebersole
2 months ago
Very Knowledgeable folks work here....Matt was very accomadating.
Jeff Martin
6 years ago
Joel & his team always do a great job!! I've had them do repairs on multiple vehicles for me & I know I don't need to worry because they will be fix right!! These guys are very knowledgeable & will go out of their way for their customers. Always a pleasant experience going to Auto Wurks!!
Corey Vanscyoc
6 years ago
Joel, Jodi, and Nate, and the rest of the crew are completely friendly, knowledgeable, professional, and genuine. They do good work, at great prices, and they don't do any unnecessary work to your car. Will definitely be taking my car here for anything and everything I need!
Thaddeus Hill
4 years ago
I've been taking my car here for years. Jole (the owner) is amazing, he's gotten me out of several binds, getting my car in fast and fixed. fair prices and professional service. they really know there cars. would definitely give this garage 5 stars!!
Bob Lee
3 years ago
Absolutely great experience from them when they serviced my Porsche and BMW, I have learned that there is always someone down the street that preforms the very same service and the only defining difference is the customer service aspect, It is hard to imagine that there is anyone that provides the level of service that Auto Wurks provides so I can see a great future with them. Also note that every time they have given me an estimate for work the actual cost has come in under the estimate.Bob Lee
Ashley/Abbot SJW
6 years ago
Don't bother wasting your time. They have very poor customer service, and their knowledge of how auto financing works is non existent. I tried buying a car from them, and wanted to trade in my current car with a buyout of over $11000. They offered me $6000, and I was approved for MORE than the car I wanted to purchase, was priced, but when they did the numbers, THEY made a mistake, and did not factor in the remaining amount of the negative equity for the car, and told me there was nothing they could do. I wanted the car, and even though, I was approved for almost $2000 more than the car was priced, and offered to put down additional cash to make up the balance ( of what would then be roughly $3000 more than I was already putting down), they refused to sell me the car unless I put down $10,000, or bought my car outright from my current creditor, and traded it in, so they could make a profit off of my car. When I explained how that didn't make sense, and I broke down the numbers for him, and how negative equity works, he simply told me he couldn't do it. He didn't even try.Quite frankly, that was your $5,600 mistake in the first place, and since I offered to put additional money down, and borrow what the bank had originally allowed, which was $2000 more than the car was priced, you should have left me take the car. They haven't even refunded my deposit yet. I understand needing to make a profit, but that is just pure greed. Not to mention, they could have sold my car for $8,500, and still made a profit. I now have 30 days to find a car, otherwise them running my credit is going to negatively impact my credit score because of this situation. Don't waste your time, or your money. Go to some place with integrity, and a sense of great service.
Berk Gerdes
4 years ago
I m EXTREMELY picky about my car and get anxiety when I have to take it anywhere for work that I can t do myself. However, I can t say enough good things about my experiences with Joel and his team....knowledgeable, attention to detail, and great customer service. I m so relieved to have found a local shop that I respect and trust with my pride and joy!
MRS. MCCUTCHEON
5 years ago
FINALLY! I found a garage that makes sense to the issues I am experiencing with my vehicle. I can honestly say that this place was beyond what I expected!... It is important to be able to trust someone with your vehicle since that's your transportation you want to know your safely getting from point A to point B. Well that's never been my luck until NOW!. Joel is exceptionally amazing to do business with. He will explain in a very kind manor and with great detail of what's going in with your vehicle.. He will exspress the importance of what your vehicle will need but never pressure you into getting something done you don't want. JOEL gives great quality and will stand behind his work. You really need to check this place out!.. They're clean cut all the way around!. Thank you JOEL for helping me get back on the road at a reasonable price!#honest#great quality# passion# great prices#IM A HAPPY CUSTOMER :)Stop by at AUTO WURKS you'll be in good hands!:)
Nancy Sheely
11 months ago
I have used this facility since my move to Ephrata and have never regretted it. Great service, friendly and efficient employees. Matt is great to work with.Services: General repairs & maintenance, Vehicle Inspection, Auto emissions testing, Oil changeServices: General repairs & maintenance, Vehicle Inspection, Auto emissions testing, Oil change
L Reiff
5 years ago
I've started using them for maintenance and repairs on my bmw. They're very honest, knowledgeable and not trying to sell me anything I don't need. My original repair estimate was actually higher than the final cost which is completely unexpected. Most other garages you end up paying more than the original estimate.
Bob Jones II
2 years ago
asked them to find out what was seeing with my MGB. Not only did they correct the problem but did it faster than i expected (i had an open timeframe but they still did it in two weeks), got her running just as good if not better, and kept me in the loop the whole time. The main problem was electrical and do i expected a hefty bill but it was reasonable. i will be back with any other issues u have with my MGB. Matt was pleasant, informative and not pushy at all. really enjoyed him. Thanks Matt!!!
Megan Harlacher
a year ago
First time customer: Took the car in for inspection. The Auto Wurks team found numerous issues that had to be fixed to pass inspection. $3,200 and 3 days after my second repair job, the engine broke down, unrepairable- but they could sell me a new engine for another $3-4,000. Result: no explanation, no fix, no refund, no working car.Service: Auto maintenance
Max Spangler
3 years ago
Some of the nicest guys around and super knowledgeable on German cars. I recommend them to everyone!
Speedwell Forge French Bulldogs
6 years ago
This place has serviced and maintained allOf my vehicles including a 2012 bmw m3 and he lifted a 3rd gen Toyota 4Runner for me. Joel is extremely knowledgeable in all aspects of the car business. He also installed a motor in my 2007 Chevy Tahoe and rebuilt a top end with new valves in my 2010 vw cc sedan. Do not think twice about buying a vehicle or receiving service from Joel he strives for top notch quality service and his reputation. Hard work does not go unnoticed.
Christian S
6 years ago
Fast and friendly service with reasonable prices. Free loaner car available while yours is in for repairs however, make sure to make appointments in advance if you need the loaner though because there is only 1 available. I would recommend Auto Wurlks to anyone who needs their vehicle taken care of.
Ron Gottlieb
2 years ago
Great people to deal with. Very helpful. I purchased a car from them, if I didn't live so far away in Maryland I would use Auto Wurks for service.
Joshua Buitrago
5 years ago
These guys conduct themselves as mechanics. I walked in at 1:30pm with money in hand and 3:30pm I parked my new car at home.Professional. No hassle. Bring it in for oil service for standard price. This team seems to have it together.
Erik Nussbaum
3 years ago
I don t usually post reviews, but I felt like this one was needed. The staff was friendly, knowledgeable and really helpful in a tough situation. I will recommend this garage to everyone!