PRANZO'S AUTOMOTIVE LLC
4.9 (195)
4581 Chestnut St, Emmaus, PA 18049
(610) 928-0811
pranzosautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jon Tillman
2 weeks ago
These days it's challenging to find a honest mechanic to service your vehicle. Pranzo's checked all the right boxes. Based on their stellar reviews of other customer interactions I decided to try them.I had an ignition issue with my vehicle and needed it towed in. Pranzo's diagnosed and advised the best course for repair going forward. I trusted their expertise and advice. They got my vehicle back to me very quickly and at an affordable price than what the dealer would charge.All in all, I'm happy with the level of service, honesty, reliability and quick turn around to help get their customers back on the road and move on with life. I'll be using Pranzo's again in the future for what my vehicle needs going forward. Thanks Pranzo's!
JoeBeck Fisher Brisgone
a week ago
The peace of mind knowing the problems will get resolved is huge. That s what you get a Pranzos- they diagnose the problem correctly, get the parts, and install them the right way. No more squeak no more clunk- all in an hour or so. Thank you
Gail Uhl
3 months ago
Our family has had only positive experiences at Pranzo s. We all have Subarus and Chris is very knowledgeable and has lots of experience. Everyone is nice. Very ethical and experienced which is exactly what you want in a garage.
Amanda Heist
a month ago
Pranzos is the only place I ll ever go! They are always so friendly and quick at whatever job is necessary to get you back on the road! They are also very informative whenever you have questions and that s so appreciated!
Elliot Castillo
a month ago
Fast service. Everyone in the shop were welcoming and great. Only place I will take any of my cars to. Thank you Chris and crew for everything.
chad neff
2 months ago
Installer was polite and helpful. Unfortunately, the interlock equipment had a problem and I had to wait a day to get my car back but that was beyond their control. Office staff was polite and helpful as well.
Bill H
a week ago
Have been using Pranzos for 4 years now. They alway do a fantastic job and the work iis always done right.
Christopher Lick
4 months ago
Always very upfront about what is wrong & offers practical advice. The staff at the front desk are always courteous, and when I talk to Chris about my vehicle I feel comfortable and like I have options. Thanks!
Drew Bishop
3 months ago
Great place to get any work done on your car. The people are great and super helpful. Very knowledgeable and reasonably priced. Highly recommend!!
Rob Ulshafer
6 months ago
I will always use Pranzo's! They've always been fair, honest, and communicative. They've always made me feel confident that my vehicle was being taken care of. This most recent visit, I actually pulled my vehicle from a dealer shop because I wasn't sure I could trust them. Chris and his crew really know how to treat their customers and get the job done right.Services: Steering & suspension repair, General repairs & maintenance, Brakes
Robin DeMilly
4 months ago
It was my first visit and I had a wonderful absolutely wonderful experience courteous quick and really fair prices I'm glad I found my new garage new mechanics it's out of my way but it's worth it thanks again guys
Rosangela Gallone
a month ago
An honest shop, with timely service! I've been their customer since we moved here. Have never been in a position to have to choose another place of business.
Rick Bloom
3 weeks ago
I'm completely satisfied with everything about my first experience at Pranzo's. They have earned a new customer.
Nancy OBrien
5 months ago
As always, the Pranzo Automative team was helpful, friendly, fast and knowledgeable! They were able to fit me in to work on my vehicle, got the work done quickly while I waited and charged a reasonable amount for it. I highly recommend Pranzo's Automotive!
Damien Sanchez
5 months ago
Pranzo's is a family oriented no nonsense automotive repair shop that prioritizes a smooth and speedy repair/service. Pranzo's is the premier automotive shop in the Lehigh Valley. Offering not only affordable pricing, but more importantly they operate with integrity and good faith. Unlike other questionable repair shops, you can rest assured you won't be up-charged or recommended any unnecessary services. Ultimately, Pranzo's is a business you can trust. Thank you Pranzo's!Services: Transmission, General repairs & maintenance, Auto engine diagnostic
Phill Greenfeder
6 months ago
Pranzos was recommended to me by my brother in law and I can't thank him enough. They took care of my car, were absolutely professional, and got it done quick! I can't recommend them enough.Service: BrakesService: Brakes
Kurt Cannon
8 months ago
The feel of a traditional family-owned business still exists! Excellent service, friendly team, and quality work. I was referred to Chris from another local small business and have now taken two of my cars to him with a third likely soon. Very happy to support this local company. Thanks, Chris and team!!Services: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Auto maintenance, Auto brake replacementServices: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Auto maintenance, Auto brake replacement
Brian Foley
6 months ago
Pranzos is the best auto repair shop in the area. Chris and his team are professional, knowledgeable, and fair. They have been servicing my 2004 Toyota Sequoia for over 10yrs and keep it running like new. Whenever I have a vehicle issue I know Pranzos will go above and beyond and fix it fairly the 1st time.Service: Steering & suspension repairService: Steering & suspension repair
Graeme Anderson
5 months ago
The owner was very helpful both before I took my vehicle in and after the work was done. He explained what needed to be done and completed the work on time and the price was definitely good.Services: Exhaust, General repairs & maintenanceServices: Exhaust, General repairs & maintenance
Erin Oleksa
2 months ago
I popped in with a burning rubber? smell a day before a college visit in NC. Chris instantly found the problem and got me back on the road safely.
Chris Ordiway
8 months ago
Highly recommended!! I've been going to Pranzo's for years and they have always been terrific. The staff is amazing and I trust them with my vehicles.Any time someone asks where I take my car I always say "I've got a guy! Take it to Pranzo's!"
Liam Irving
6 months ago
Caught a bad ball joint on my truck for inspection. Got two vehicles in and out for me in no time flat, Nya is very pleasant and a great communicator; she's a wonderful service writer.
Chris Kline
a month ago
Very nice people to deal with. I'm glad I went with Pranzo's!
Ashlee Marchese
11 months ago
Pranzos is amazing. Whatever they do everytime they explain everything in great detail. Very patient and work with you. They are efficient and pricing is not over priced. All the staff is so kind and friendly including the techs. Their office is so clean and cozy. I have gone to many shops throughout the valley and this is by far my favorite place. Feels like family vs just a shop to take your money. Highly recommend their services. Thank you to the team for being awesome!
GillesGina Colin
a year ago
I have been a customer for several years now, and I really appreciate how kind and professional they are here. I have been bringing my card for oil changes, but also repairs, and I am always very happy with the result.Wonderful local business that treats you like a friendly neighbor, is reliable, and has competitive prices.Services: General repairs & maintenance, Oil change
Joe Brutto
a year ago
There s a reason I shifted to using these guys exclusively and will continue to use them religiously: the people. They re not just talented and honest, but kind and understanding. They ll go out of their way to make sure you are comfortable with what s being done, diagnosing issues & making sure you are happy. Service and quality is no joke here.I wish I found them sooner and I refuse to let anyone else work on my vehicles. Period.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Battery, Oil change
Brandon Shollenberger
3 months ago
Excellent service I will be using them for all my vehicles
Dustin Hyndshaw
5 months ago
Great experience will definitely go there again when I have issues with my truck
Jess
a year ago
Love this shop. The guys here are great. They know what they are doing here. Very thorough work. Always willing to get me in as soon as possible. Recommend this shop to all my friends and family and even use them for my work vehicles when able.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance
PA Car Culture
a year ago
The guys in this shop were great. My two friends an I were driving around teaching my one friend to drive stick in his new to him lancer. He had put a set of wheels on the night prior and did not torque his wheels. We were coming down the hill and noticed he pulled off and said his wheel is wobbling. We limped his car down the hill to this shop. Check the wheel and noticed the lugs were loose. Quickly asked the technicians in the shop to lend us a jack and ratchet knowing we should mint asks for the power tools. Instead one older tech maybe 30s and a young kid came out to fixed it for us. We offered the old er technician money for the help he refused and we gave it to the kid. While he had it jacked up he let us know the wheel bearing was going out as well and didn t try to sell us a repair just informed us. Nice guys quality attitudes. Definitely consider them for business.