Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stacy Hoch
10 months ago
I've never felt cheated, misguided or misinformed. Set aside taking care of my actual cars, they've been my car-therapists who have dealt beautifully with my emotions at my worst and my best over dealing with cars (which I know little about) for over 13 years. Only appreciation and gratitude for this place and these people.
Dan Ferry
a year ago
Called with an electrical issue that other garages either wouldn't touch or wanted to charge me $100 just to walk in the door. Hendricks scheduled me without any hesitation, diagnosed my problem, and only charged me $60. I'm definitely going back here for any other issues with my car.
Chris buddock
4 months ago
Fair and honest , recommend them! Good people
Jordan Partridge
a year ago
I recently took my car to Hendrick's for my AC that stopped working. They charged $1300 for a new compressor. The AC worked for about an hour and then stopped. When I took it back to them, they told me it would be another $600-$700 to replace the expansion valve. When I inquired if that was the original issue and why it wasn't fixed in the first place, I received a rude response.Not wanting to give them anymore of my money to gamble if they actually knew what the problem was this time, I took my car to another shop. The other shop let me know that the expansion valve was fine but there were 2 other valves in the system that were leaking....total was $150 and the AC is now working great.I will no longer be taking my car to Hendrick's and will not recommend them to anyone else. Whether it was incompetence or greediness...the customer service and car service I received were unacceptable.Service: Air conditioning
Ashley Pennycoff
3 years ago
I don t normally write reviews but I feel like I need to make an exception. I had my car towed there with an issue with my tire shaking. Within two hours they knew what was wrong and were fixing it. I called them later and asked for an inspection and an oil change since the car was already there and there was no grief or requests to schedule for a different day; they just went right to taking care of everything. Every time they noticed something they called and asked before doing anything. They had my car done on the same day they got my car and I m pretty sure they stayed past their regular Sunday hours to finish it for me. I picked my car up in the middle of the nor Easter and I literally brought a shovel with my because I thought I was going to have to dig out my car. Nope. They stayed until I got there (because they were closing for the weather) and even had my car cleaned off and warming up. They have better prices than a lot the other local shops and the whole staff is so nice and professional. I will definitely be taking my car back for any repairs and inspections in the future.Services: General repairs & maintenance, Oil change
M K
a year ago
I was referred to Hendricks & Sons to replace the solenoid valve in the transmission . I have never had anything wrong with my car and was pretty upset but Jeff was so helpful and answered all my questions and concerns. My car was done sooner then expected and drives better now versus when I bought it. Thank you!!Service: Transmission repairService: Transmission repair
Katie Casmassa
3 years ago
Great, friendly staff. I had a flat and they looked at it right away. My biggest complaint is that they didn t ask if I wanted it fixed (they just did it without telling me the issue and making sure I was fine with them fixing it) and then charged me an arm and a leg to patch the tire. I appreciate how quickly they saw to my car, but am pretty annoyed that they just fixed it and charged me without checking with me first.Services: Tires, General repairs & maintenance
R
2 years ago
I always take the car here for the yearly inspection. The car is an older car with over 120,000 miles. They always take care of it in a timely fashion and the final bill is very reasonable. I will continue to take the car there, great job.
John Kropf
3 years ago
My family and I have been going here for over 30 years now.I am extremely satisfied with all of their services for myAutomotive needs.Most recently our car was involved in a accident.When I dropped the car off for repair,they provided me with a loaner car.""I didn't have to walk more than 10 steps to get into the car and be on my way"Services: Electrical repair, Exhaust, General repairs & maintenance, Electrical
Karen Chappell
7 years ago
My mom had some work done on her car and she had it detailed. She was so pleased with the service and care that was given, so she recommended Hendricks & Sons to me. I live 90 miles away in NJ but I was so impressed with the work done on my mom's car that I brought my SUV in for detailing. My vehicle hasn't looked this great since the the day I purchased it. Such friendly and accommodating people, superior service, and quality work. Would give 10 stars if possible!
Ken Howard
9 months ago
Recommend to one and all to give them your auto problems, you can trust them and get great work done with satisfying results.
James Santichen
2 years ago
Fantastic shop with exceptional customer service. There's a good reason they've been in business for decade's and have a great local reputation. Save the headaches and get it done right the first time.
Kass McElroy
8 years ago
"Their ability to get things done and their understanding when it comes to meeting each customers needs."They go above and beyond to accommodate and truly help their customers. They listen to your needs and are very knowledgeable when it comes to making repairs on your vehicle. Thank you for being there for my Son and I.
Kara Young
4 years ago
Not at all happy with this place! We bought a truck there,... paid way more than it was worth (which was partially our fault), and it has given us nothing but headaches ever since!! When we took it to our mechanic he said many things were covered up and rigged to look ok! I m so incredibly frustrated!!Nice looking truck.. but that s it! This was one of the worst purchases we ve ever made!
David Detwiler
8 years ago
My car was fixed so I have no issue with the quality of work. They did make two mistakes related to customer service. After the diagnostic, (1) The repair was done without my consent given to proceed and (2) I was significantly overcharged on parts. My desire was to have the car diagnosed and then repaired, either by them at a reasonable cost or seek another option.I have dealt with them for minor repairs in the past and have not experienced any customer service issues so this was disappointing.
Chris Madara
8 years ago
The employees at Hendricks and Sons Auto Center took my car right in for immediate service. My car was repaired that same day and the price was right. The employees are kind and polite. I would recommend Hendricks and Sons Auto Center for all your automobile repair needs. I also purchased my Jeep Liberty at Hendricks; I could not ask for a better car.
Simone Kereit
6 years ago
My go to car service shop. You always talk to the same few people, the work is done right there and if you have any questions about your car's 'issues' you can get answers from someone who actually touched your car, unlike most dealerships these days. If you want honest service, without fear of being told all kinds of extra things need fixing, Hendricks &Sons is your place. (I.e. a few years ago my AC drain backed up and there was water leaking into the car, I thought that was the end of my car or at least going to be seriously expensive and they could have easily charged me for all kinds of crazy fixes sine I had no clue. But they simply unclogged the drain tube and sent me on my merry way) I can highly recommend them.
Dakota Kauffman
4 years ago
This place is great! They provide wonderful and timely service. They have a fantastic body shop, and do high quality professional work. If you need a shop in the area to do anything ranging from an inspection to collision repair this is the place!
billy Cinotti
6 months ago
They took good care of my car
Ethan Alderfer
7 years ago
Hunter and Dan always go above and beyond to take care of you and your vehicle. Would not take my vehicle anywhere else. All the staff is extremely friendly and service is quality every time. I would recommend to anyone looking for a mechanic or body shop.
Bill Schafer
5 years ago
I have been taking my vehicles here for a couple years. These are the BEST guy's I've ever had work on my cars, i would definitely reccomend this shop yours truly Bill Schafer
Ryan
3 years ago
Worst place to take your car, guy was going to charge me 1500 bucks, took the car to another place guy showed me the part and what to do 300 dollars. These guys are a scam. Honestly just go somewhere else and get honesty
Edgar Sullivan
10 months ago
Professional and courteous automotive services for all types of vehicles and problems. Highly recommend.
Jacob Ashby
3 years ago
Great Shop! These guys are honest and do great work. I would highly recommend them for your automotive needs.
Jamie McGuire
a year ago
Honest !!! Great service and people who do amazing work !!!Only place I take my car !!!!
George Hrymack
3 years ago
Is it the very good place to have work done on your car I was treated very politely everything was explained to me on what had to be done and it was taken care of in time
Meghan Reed
a year ago
They ve been keeping my Scarlet Boomstick on the road safe and sound for years!
Bill Skumanich
2 years ago
Great work, replaced struts shocks on our Z4.Had an issue with the convertible top and they trouble shot no charge
Scott Cawley
a year ago
The best place to get any work done and they will Sk any Question you ask They are the best
Jane Pennington
6 years ago
Great garage! Pleasant, knowledgeable, on-time service. Good mechanics. Can't beat all that! Great location too!