Blue Knob Auto Service Center, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam C
2 months ago
Very nice people there. They have fixed my car 3 times for different things. The best part is you can get scheduled pretty quick.

  Angelita Sims
4 months ago
They have been great to me. Very nice. They even drove me back to work when I had to drop off my car.

  Daryl
3 months ago
Outstanding service provided at Blue Knob. Knowledgeable and pleasant associates are what you can expect. Quality work in my experience. Highly recommend.

  Felicia Bailey
9 months ago
The customer service here is top notch! My work schedule is not consistent so we were having trouble getting an appointment to get everything I needed done at one time, but Mike was very very kind and got me squared away and went above and beyond to do what worked for me!Services: Tire rotations, Vehicle Inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Oil change

  Deborah Rabenstein
3 years ago
Always good service. Explained everything that was done to my car.Very nice and professional people.Reasonable prices

  Jen Parada
3 years ago
We bought a truck at Blue Knob approximately 2 weeks ago. One of the tires kept losing air. We made an appointment and they repaired it in about 45 minutes, no charge

  automart
a year ago
Said takes a week b4 they can get to my car and some rediculous estimate, Got it fixed 5 min away at "LEGACY AUTO WORX" in Altoona for less than half their estimate on the SAME DAY, Thanks to Ryan at Legacy Auto Worx..

  Nathan Feathers
3 years ago
Reading some of these reviews and it is clear they confused the Garage with the Auto lot. This place is their service department.I tried this place out a few weeks ago for a heat issue and a car inspection. They was very nice and respectful. But keep in mind that they charge more than even a dealership. I researched pricing on a few things, and they always seem to be highest bidder.

  John Closson
3 years ago
After a stupid mistake backing out of our garage, I damaged the high-tech mirror on the passenger side door. Calvin at the service counter ordered the part I needed and the mechanic replaced it. It's looking and working good as new. The cost was very reasonable compared to the new car dealership. I'll be returning.

  Nancie Gordon
5 years ago
Absolutely the best place for service! I recommend them 100% and trust when I leave that I m driving safe! They are so nice to deal with, priced reasonably, and most of all they have a great service team!They really care about their customers.Impressive team!

  Penny Burket
3 years ago
Went in with terrible noise and inspection. Inspection passed, horrible noise remained. They told me to change my tires. I did. Still noisy! Took it to another garage. Wheel bearing. They said they test drove it before inspection? No decent mechanic would miss that. Either way, my perception is: incompetent. Friendly guys though.

  Jordan Johnson
5 years ago
I have nothing but great things to say about this place. If you ask, you receive. I purchased the extended warranty for my truck that is lifted, and they have fixed multiple things for nothing more than a 50$ deductible. They've given me rentals fer certain occasions that I was in need. Always professional and friendly.

  PAULA JOHNS
2 years ago
The folks at Blue Knob are great! I bought my Toyota there 8 years ago. They are the best for service and they're honest and friendly. Prices for service are fair too.

  Sam Paule-Woytowiez
a year ago
Best service, hands down! Always honest and fair treating the customer as family. Highly recommend!!!

  Nichole Selip
5 years ago
Blue knob is super helpful and friendly. I am on my 5th car from there and don't have a bad thing to say about how things went from sales to service. ...They are extremely informative but never pushy...Josh was our salesman and was super helpful and friendly and got us in and out with our Yaris in no time..I have never used the service center but started to with my last two new cars and they have been nothing but patient...My car is in the shop now getting inspected and when I called with multiple questions Calvin took the time with me on the phone to make sure he answered them correctly and got the answer if he wasn't sure and never got irritated or frustrated...Thanks guys for everything!!

  Cierra Haynie
3 years ago
So the service center here is amazing. I highly recommend these guys. I personally dealt with Calvin and he is a Rockstar. He helped me with my issue quickly, professionally and honestly. So the SERVICE center gets 5 stars in my book. The dealership however I'd give two to three stars. Im happy with our purchase however, they all push cars so quickly that they don't really know whats going on and definitely don't make it a personal experience. So here comes my story, **warning** its long..... so we live 2 hours away. We went to blue knob for a specific vehicle we found on their site. The FIRST day we drove the whole way down there we asked for that car and we were told "its not here it must be sold" so we ended up test driving another vehicle.... we didnt "fall in love with it" we came back and told the sales man that we didnt really like it and he had ZERO other recommendations. He basically just wanted to get us out of there to move on to the next person. So we left. I then called them that following Monday because the car we wanted was still listed on the site, i thought that was kinda odd considering we were told it was sold. I got a call back from a really nice sales man saying that the car is indeed there.... what the heck i thought? We wasted an entire day for nothing and now we have to drive back down ughhhh. Okay whatevvvvssss, so we went back down and went through the process for our new car (which we love dont get me wrong however) the reason they thought the car was "sold" is because it had a crack in the windsheild and was due for a replacement. Either the salesman didnt know this or sold it to us without caring.... we left the lot and I noticed the crack. I called and left a message and they called back saying "oh no big deal just bring it in and we will fix it for you"..... yea..... no big deal if we lived down the street. WE LIVE TWO HOURS AWAY. So that is 4 hours in driving just there and back. Not to mention the time it takes to fix a windshield. So come to find out, they had already ordered a replacement windshield BEFORE we bought the vehicle. Meaning, it could have been replaced prior to us buying it. Regardless, its fixed and we love the vehicle but the whole situation could have been handled MUCH differently in the sales department. Calvin gets mad props for being my super hero in all of this. He's the one that helped me fix the issue, set me up with a rental and had phenomenal customer service skills. I highly recommend him. He really is great. So with all that being said, the service department is amazing. Sales eh.

  Melissa
6 years ago
Everyone here is friendly and extremely helpful! I have not had a single bad experience. I trust them completely with my car and they will be honest and fair with any work you need done!

  Anthony Battisti
a year ago
The men at the front desk went above and beyond. I hadn t realized my registration was out, they updated it for me. Just the face to face professionalism that s missing in today s society.

  Greg McConnell
4 years ago
I went there with a problem with my front end shaking. after spending over $1,100, driving off the lot, my car was still shaking. when I tried to get the situation remedied with the shop, they said there was an issue with the transmission that was causing the problem. so, essentially, I paid over $1,100 and the problem was not fixed at all. I'm very, very disappointed in the quality of work performed.

  Matt Bopp
a year ago
I've heard from many people that this is the best place to buy a used vehicle. I'm looking forward to purchasing from them very soon!

  Lenny Dicken
4 years ago
Great experience. Not like other car dealers at all. They're no hassle or pressure. Cars literally sell themselves. Great experience. Have bought several vehicles from here. Tim W. Is the best!

  Haylee Schreiter
a year ago
Everyone there is very nice and they took good care of my car!

  Dustydude W
8 years ago
This was my third vehicle purchased at blue knob. Josh S. was our sales person.Took 3 hours total to leave with auto. This is because they inspect and oil change auto. I also traded in and got 1,000 less than blue book.Great , because the new vehilcle was 4,000 under b.b.value. They give you expert service and a selection that can't be beat!! Don't go on Saturday, it's too crowded. Go during the week and early.Thanks again Blue Knob. I will be back.

  Lam jed
a year ago
Very professional and very well organized.I will take my car to them any day.

  Lisa Hollis
3 years ago
The service was fast, friendly, and honest. We went there expecting to pay one amount, but they let us know that we didn't need the one service I requested. It was due to it not being needed.

  Ken Feathers
9 months ago
Great service and staff. Do what is promised on time and on budget.

  Barbara Smith
3 years ago
Obviously don t do all the warranty work advertised. Charged me $50, noting it was not the full charge to run a bulletin from Honda, hand it to me and tell me to call Honda. I m sure they have seen this issue since June 2019. Could have told me that over the phone when I advised of the issue.

  Brenda Shope
4 years ago
They were very excellent with me. They inspected my car very quick. I didn't have to wait around.

  Paul Boone
a year ago
Needed a quick inspection they got me in n out before sticker expired. Clean, nice people will be back,.

  Bill Weyant
3 years ago
I buy all my vehicles here and get all my maintenance done here.best prices of any dealership and even just cosmetic parts for your car or truck is quality and reasonably pricedServices: Tires, Auto detailing, Brakes, Oil changeServices: Tires, Auto detailing, Brakes, Oil change