Thompson Toyota

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Saether
2 weeks ago
This was a long ordeal for me but ended up quite well. I bought this car a 2020 Volkswagen GTI with only 2,000 miles on it and I'm very pleased with it. This is all texting and talking on the phone with Tim Earles and Sid Bakari. Something I would have never done except that the car had such low mileage and I've had several of these and do not like the latest version. Had I known I would not have liked the Mark 8 version, I would have bought a brand new Mark 7 back in 2020. So this is my way of doing that.It more than a week to send paperwork back and forth between us. Then arranging for the car to be shipped up to me 300 miles away. All this with never driving or seeing a car in person. To my delight when the car arrived the color was a silver White which I prefer over the bright white. Very attractive car.I thank Tim and Sid for getting the job done. Thank you so much and I believe I will be done buying cars for many many years.

  Alicia M
a week ago
I highly recommend Thompson Toyota! My husband and I just purchased a new 4Runner and had a very positive experience. Jim Ogle, Mike Fink, Steve Tagye and Jack Zurich were all such a pleasure to work with from start to finish. Thompson Toyota has a great selection of both new and used vehicles with competitive prices and the sales team made sure we found the perfect car to fit our family s needs. We look forward to doing business with this dealership again in the future!

  Raymond DeLoatch
4 weeks ago
I just want EVERYONE know that Thompson Collision is the best over all body shop and also customer service experience is above any I ve come across in along time. They toke care of my Porsche 911 like it was there s. My rep Rick was amazing and thoughtful throughout the repair. And even fixed minor scratches that he saw. I would recommend Thompson Collision to everyone that love the babies like they will.

  Pw W
a week ago
I was in a search for a Toyota Sienna. After leaving a dealership around the corner and having a negative experience, I decided to check Thompson s website and saw they had just gotten a used Sienna in. Upon pulling into the parking lot a Lexus caught my eye. I looked at it and it was in amazing condition for being 19 years old. I looked it up on the website and was shocked to see how much work( all stuff that should be done) was done to the vehicle. They clearly thought it was a great car too to invest $4,200 into it. Decided to go in to talk to someone, but was disappointed they closed at 6. Fred happened to be the only one there and was friendly, gave me his card and said come back at 8 am. I did just that and bought the vehicle. Fred in sales and Nick in finance were great to work with. I ve bought many cars and this definitely ranks up there with being one of the best experiences. Fred also delivered the car to me 45 minutes away. I highly recommend Fred and the Thompson organization.

  Jade Luong
2 weeks ago
I am always completely impressed with their professionalism and customer service. The ambiance here is always inviting and comfortable. This is my go-to place for all services. My baby (car) deserves the best of the best. Did I mentioned they are the best? Yeah the best in town. Their staff is not only friendly but also highly skilled. I am never paranoid about shady business when I take my baby here. Ryan S is my guy there! He educates me on whatever questions I have about cars.

  Michael Holcomb
a week ago
Recently moved to Bucks County, PA from NJ, and I have to say my experience at Thompson Toyota is so pleasant compared to the past two dealerships I ve had service my Tundra. The facility has several different waiting areas with a quiet area for work or study. It is clean and the chairs are comfortable, if you decide to wait for your vehicle. The staff is also very professional. It compares to the luxury dealers, which I ve had prior experience with; well done!

  Efrain Escalante
2 weeks ago
Overall we had an amazing experience with purchasing a vehicle. Tom C and Paul were incredible in helping us through the car purchasing process. I would highly recommend Tom C and Paul in your next purchase. I would recommend a different business manager if you get Nick.

  Amanda M
2 months ago
Had a great experience with Thompson Toyota! Brian newton was very helpful and such a nice guy! Mike was great with assisting our finances and I couldn t have felt more at ease leaving with my new car! Highly recommend Thompson Toyota!I had my first maintenance check in - they were great as always and were very informative since I know nothing about cars lol highly recommend!!!

  Emily Medwick
2 months ago
My husband and I recently bought a 2024 Toyota RAV4 Hybrid XLE from Thompson Toyota, and we couldn't have had a better experience! The whole process was very smooth and efficient, especially with JQ's assistance. Not only did he help us find a car with the features we wanted that was within our budget, but he was genuinely communicative and personable. We could tell he naturally cared about quality customer service. The next time we are in the market for a car, we will definitely be returning here and asking for JQ!

  Cathy Laurie
a week ago
Devyn Wynne, my sales consultant was fabulous! Kind, very helpful. Answered all of my questions, showed me the features of the car. She was patient with my questions and ignorance about buying a car. I would highly recommend this woman to anyone who shops at Thompson!

  John Chirichella
a week ago
Mike Graham was the catalyst behind one of the most superior service experiences I ever had. I was dreading going to the dealership expecting the usual bait and switch (inflated estimates/phony fixes) it was the complete opposite. I rarely write reviews but this one is absolutely needed. They have created a customer for life and my FJ (which was dangerously seizing and suddenly mysteriously stopping) now runs like a champ. Don't hesitate -move forward and get your car serviced.P.S. All the other team members were great too-The meet & greeters, the loaner car guys, the front desk, the cashier-soup to nuts 5 start service. Go Team Toyota T Go!!!

  Robert Katz
3 months ago
I ve been a long time customer of the Thompson dealerships, and their collision center. It s been awhile, fortunately, since I needed the collision center s excellent service. Every aspect from making an appointment for an estimate to picking up my like new vehicle was handled professionally. Frank Smolin was my contact, and did an excellent job keeping me informed every step of the way. He was able to schedule my repairs faster than originally anticipated. The work, as always, was impeccable. I feel, as do my friends, extremely comfortable recommending Thompson Collision for repairing any make or model automobile.

  Chris Mcfee
3 weeks ago
Just bought a Highlander from Thompsons and had a really great experience there. From start to finish both Brad and Nick did a great job and my wife and I felt comfortable throughout the entire process. We both felt that they were genuinely really nice people.Its a great place, if your interested in buying a car you should check them out

  William Kobryn
a week ago
Service is always great. It's also nice to get a car wash afterwards. I travel over 35 Miles each way for just an oil change and it's well worth it for top notch service.

  Christina Harbach
3 weeks ago
I always have a fantastic experience at Thompson. From buying my car to routine maintenance, Thompson provides a positive, stress free experience. When I choose to wait, the waiting room is large, quiet, and a great space to get work done. I highly recommend!!

  Miku Hatsune
4 months ago
I had a great experience at the Thompson Toyota dealership. The staff was very friendly and welcoming. While waiting for my car to get serviced, William approached me and offered me a cup of coffee. He also took the time to answer my questions, even though he knew I wasn't there to purchase a car. I appreciated his patience and professionalism. I will definitely consider coming back to Thompson Toyota for my next Toyota purchase.The service department is fast, and friendly, and offers a complimentary vacuum and car wash. However, the car wash did not completely clean the dust, but I still appreciate the service :)

  Robin Eglin
5 months ago
They are very professional and did a great job on my 2024 Mercedes. Their work was done on time and on budget with the original estimate. I could not be happier with the whole process.

  Beth Cook
3 days ago
This was the best service I ve had at a dealership to get my car serviced. I had got a free inspection and emissions for moving to the area and there was no gimmicks. I highly recommend. I definitely will be going back to them.

  Sabrina
a month ago
Newbie car owner taking my Corolla in for maintenance and parts: consistently honest, friendly, communicative, and knowledgeable. They are trustworthy, and always give all applicable discounts. Been there 4 times, 2 were routine mainence and 2 were for parts/inspection of problems. 5 stars each time.

  Christopher Bry
2 months ago
I couldn t have asked for a better experience! Everyone I came in contact with at Thompson was very nice, approachable, respectful and honest. Nick was very informative, helpful and patient throughout the entire process. I would recommend Thompson to anyone and will be sending family and friends their way.

  Brenda Vander Ende
3 weeks ago
Great place. The most high end business we ve ever been to, in both appearance and personnel. Friendly, informative, professional staff. The experience was excellent, the product ( vehicle ) better than anything on the market that s comparable. We ve done our research. Toyota Corolla cross, check it out.

  Aleksandar Skuban
2 weeks ago
We have been Toyota service customers for years and serviced both Toyota and other make vehicles. The work is always the highest quality, prices are fair and customer service the best I encountered in this business. I highly recommend Thompson Toyota for your servicing needs. Both thumbs up

  Jean s
a month ago
After my husband s car transmission decided it had had enough, we decided to replace the car. Thomas met us at door and after a few questions answered found the perfect replacement vehicle. Very efficient and caring. Everyone was extremely pleasant and helpful.

  Karin Meyer
2 months ago
I am so happy with my results at Thompson Collision. You can't tell there was any damage at all to my car. They were extremely helpful and professional. They're communication was great! I would highly recommend them to anyone!!

  Richard Fremon
6 days ago
Have used Thompson service for last two years: no problems; great job. Recently used Thompson Collision: Excellent!However, Thompson Toyota Rental seems to have some issues.

  Kevin Ho
6 months ago
Great customer service. My sales person was JQ. He did excellent job. I also want to thank Mike from Pre own manager for working a good pricing for me. Love the 2023 Corolla GR and hope it will last me for the next 10 or + years

  Sean Powers
2 months ago
Great experience across the board. From discussing our vehicle preferences and finding us the right match, they made each step of our car buying experience the most pleasant it could be. I d highly recommend the whole team at Thompson and wouldn t think about buying from anyone else

  John Doyle
a week ago
Great experience from start to finish. Excellent responsiveness, pleasant staff, quality of work met or exceeded expectations from repairing scratches not included in initial estimate to final detailing leaving the vehicle looking like new.

  Gideon
a month ago
Great customer service! Joe made sure to follow up consistently and was transparent when it came to repairs and pickup time. The body shop did a flawless job on the repair as well as a full detail.

  Daniel DiPaola
2 months ago
I went for my inspection and emissions test last Saturday and I had a great experience. I was able to book a last minute appointment online on Friday evening for a Saturday morning appointment. They had a shuttle van that was able to transport me back to my house. The inspection took all day though and I had to call towards the end of the day for an update. Luckily my car did not have any issues and passed. I would go back for further services.