Thompson Detail Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Whyte
a month ago
Such a great experience with the Thompson Detail Center! I recently had my new car tinted & ceramic coated and I couldn't have had a better experience. They took time to listen to what I was trying to do and presented the best solution for me. No sales pressure, no pushing products I didn't need - just consultation to help me make the right decision. Zack was awesome and Tracy was a delight to work with. Highly recommended!

  Leslie Hamilton
a month ago
Keith and Tracy at Lexus Detail in Doylestown were great in handling the repair on my SUV. The parts were ordered promptly and came in quickly. The front bumper was repaired in a couple of hours. I was able to pick up my car the same day! Thank you Keith and Tracy for the wonderful experience.

  Russell Freed
4 months ago
Over the past few months I had my 2012 Nissan Titan truck , windows tinted, Roof was wrapped in satin black, and a exterior detailing. I must say that I m so impressed by all of these services performed and they have exceeded my expectations. All work was thoroughly explained and performed in a timely manner. I would highly recommend this crew to everyone. Thank you to the entire team at Thompson Detail center.

  Alyssa Neamand
4 months ago
I took my car in to get detailed and the front two windows tinted. The whole experience from beginning to end was great. They did a fantastic job on my car, I could not recommend them more!

  Justin V
3 weeks ago
I dropped by Wednesday to see the different tint shades and Xpel product line up. Tracy answered all of my questions and was able to schedule next day installation.Today, I arrived at 815am and Ben was efficient installing Xpel Prime XR Plus (55%) to all 4 doors and rear window and I was checking out by 945am! Despite needing time to cure, it looks flawless and am looking forward to seeing it fully cured in about 30 days.

  Endopax D.
2 years ago
I have a Lexus RX 350 SUV that suffered a dent of its right fender after being parked in a supermarket parking lot. Perp did not leave a note and security cameras did not capture the incident. I was hoping paintless dent repair (PDR) could be performed, knowing that the dent being placed at the crease of the aluminum fender would make for a challenging repair.I learned that a master technician named John at Thompson Detail Center at 450 N Broad Street in Doylestown was a true expert in PDR. One should be aware that this Center performs many more services than detailing, including wheel protection and restoration, PDR, scratch & dent repair, Paint Protection Film, Window Film Tints, Ceramic Coat, and more. I stopped by the Center, and John assessed the damage and provided me a very reasonable quote for the job. I dropped off this SUV the following week for the PDR to be performed.When I returned to pick it up, I was massively impressed with the quality of John's work. Both to the eye and upon feel, the fender looks like it did right out of the factory (please see the photos). I realized I had made the best choice possible by having this tech perform his craft. I will be very happy to refer family members and friends to John and Thompson Detail Center.

  Alan Todd
2 months ago
John did some paintless dent repair work on my truck. I was blown away. I know where the dents were, but, after John did his magic, I swear I can t tell. And some of the dents were not easily accessible. Thank you John.

  Michael Bell
3 months ago
This place repairs and does cosmetic enhancements to cars. The staff was incredibly accommodating, offering to drive me home and showed me they were willing to do whatever it took to appease the customer. I scheduled work, will update when I get it done.

  Max Costa
8 months ago
Update:Best Service and Staff!!! I recently took my car to get my windows tinted. Not only did it come out Amazing, it looks like it has always been on my car. As before, the staff was extremely kind and knowledgeable, from the front desk to the tint experts. I would always highly recommend Thompson to anyone looking for any detailing services.Amazing Job!!! I recently purchased a car that had a large soda stain on one of the seats and the cup holders were unusable since there was spilled soda that was a glue consistency. So, I decided to take it to Thompson Detail Center. They did an amazing job. You can t even tell there was a stain and the cupholders look brand new. They also finished everything in the same day. The staff was also very kind, helpful, and knowledgeable of all the different types of detailing options. Definitely recommend for all types of detailing.

  Laura Faulkner
8 months ago
Just got my car detailed for the first time since I've owned it (7 years??) and it looks BRAND NEW - which is nothing short of a miracle considering that I have a 4 year old and there were all sorts of stains from little shoes and gross things on the seat under her car seat, and the rest of the car was not much better!Service: Auto detailingService: Auto detailing

  Sagar Patel
2 years ago
First of all, I would like to say is Thompson detailing is AMAZING 5 out of 5 stars on customer service was provided by Tracy at the front desk, and the detailing assistant manager Zack was great and made sure everything was on point with the detailing. I drove an hour away to go it detailed at Thompson. The reason why I had to get my car detailed was because of the humidity, my brother had left his blueberry smoothie in the car, the top cap popped due to the pressure built up, and the smoothie went all over the headliner and on my seats, I have an 8 seater vehicle. Thompson did an amazing job I highly recommend them because when the incident occurred I called them but they were overbooked and I needed it to get it cleaned ASAP. I explained my situation to Tracy, she told me to bring it in the same day and took time out and got the smoothie stains out, and kept the car overnight to ensure that the car was completely clean like a brand new vehicle. Thank you Tracy and Zack they did and an amazing job which the service throughout.Services: Full body wash, Clay bar treatment, Auto detailing, Wheel washing, Auto interior vacuuming

  tom clemens
11 months ago
Get my srt detailed every three months.They do an excellent job every time. Thinking about having my wheels gloss powder coated. Getting ready to make another appointment. Love this place.Service: Auto detailingService: Auto detailing

  S M
a year ago
I never write reviews, but this experience was awesome! Tracy at the front desk was terrific. Zac, the assistant manager took his time, was not rushed and was very helpful. However John, the paintless dent repair guy , was one of the most professional People I have ever dealt with in business! His work was fantastic, his knowledge was extremely impressive and it is clear he takes great pride in his work. I had an experience with a paintless dent repair before that was sub-par to say the least. John was very knowledgeable and did an amazing job!I can t say enough . I will be back and so will all of my friends and family. Phil Muller

  Jim Devlin (JJD)
9 months ago
Very nice and friendly people.Provided great service. Everyone knows their business. Very helpful with fixing a previous owner s application of window tinting. Very trustworthy. Good pricing. Shop with confidence .

  Steve Burkart
a year ago
Had my Jetta taken to Thompson Detail, transported by Lexus Willow Grove. Car was done the same day as scheduled and it looked amazing! Great prices, great work! Highly recommend these guys for your detailing needs!

  Joe Morley
a year ago
Thompson detailing is awesome and so customer friendly. Keith specifically was an absolute pleasure to deal with, handled our issue immediately and made sure we were completely satisfied with our service. I will definitely be coming back again in August for an exterior detail. Thanks Keith and Thompson!Services: Auto detailing, Paint repairServices: Auto detailing, Paint repair

  Barbara Deflavis
a year ago
The customer service is excellent. I felt welcomed the minute I walked in the front door from the friendly competent receptionist. The estimate given to me by the manager was fair and a thorough explanation of the work to be done was shared. The work was done in a very timely manner. Excellent service and excellent quality of work performed. I will recommend Thompson Detail to all of my friends. Barbara DeFlavis Doylestown PA.Service: Paint repair

  Rich Alsdorf
a year ago
My BMW door got dinged in a shopping center. I called Thompson Detail Center to see if I could swing by for an estimate. John the PDR guy was leaving for the day but waited for me. He then fit me in the very next day and it was like magic. You wouldn t know the ding was ever their. I highly recommend Thompson Detail Center. Thanks John!

  Mike Lousteau
2 years ago
No one else returned my calls to detail my unsexy family minivan. Thompson took it and did a spectacular job. We're not all driving exotic cars, and detailing a van before a road trip makes life so much better. Friendly and great service. Detailing is always pricy, but here you get what you pay for!

  Betsy Shaffer
2 years ago
100/5 stars! I am SO happy with the job Chris, Zach, and their team did on my CR-V! They got rid of all the nasty scratches and made my 4 year old car look brand new!!! Today was the first time I drove in the rain and the water just beaded off the windshield! It was wonderful. Thank you!!Services: Full body wash, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxingServices: Full body wash, Auto detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing

  L&DJ
2 years ago
KEITH IS THE MAN!!!! Since day one. Honest guy. I met him through Service Manager (Andy) over at the dealership. I have special a 7 series BMW and Keith takes care of it like it s his. I appreciate that. They did a really good job with my PPF on the car. Thank you and Keith and to your team. Amazing organization!!!Services: Full body wash, Auto detailingServices: Full body wash, Auto detailing

  Wayne Smith
2 years ago
The service exceeded my expectations. I received immediate attention from Keith, the estimate was fair and the work excellent and timely. Communication by Tracy and Lindsay kept me updated and informed throughout the process adding to this excellent experience . I highly recommend this organization and will use them for detailing and minor car repairs in the future.Service: Paint repair

  Barbara Stickney
a year ago
My rear bumper on my car was slightly damaged while I was on vacation. Stop in for an estimate on Saturday afternoon and they gave me an estimate on the spot. They told me to leave the car right then and there and it was repaired and returned to me by Tuesday afternoon. And it was even cheaper than the estimate. I would definitely recommend this place.

  Stephanie P
3 years ago
I just had Thompson install window tint on my vehicle and I could not be more pleased. The windows turned out great, the service was professional and friendly, and I was able to be scheduled quickly. If you are in the market for window tint - I would definitely recommend Thompson. 5 BIG stars.

  John Danz
4 years ago
I had my Honda CRV detailed in the spring at Thompson Detail Center. Only have great things to say about the way I was treated as a customer and the way my car was treated as a job.It came out immaculate and still looks great with a wash.I will be getting a wash and wax before the winter is here.They take customer service very seriously at Thompson and I am a customer for life.

  David Maginnis
3 years ago
I needed a new bumper and rocker and received 6 quotes from different companies to have it fixed.Keith was the only one who took the time to acknowledge the tough time I was going through. He was also the only one who provided different scenarios and options and took the time to explain his professional opinion, rather than just providing a quick diagnosis and quoteThe level of service Keith and his crew provided was world class and exceeded my expectations.Thank you!

  Joseph Trelli
6 years ago
Thompson Detail Center deserves the highest possible recommendation! Thanks to PennDOT, unfortunately, my car got covered by road paint. I contacted Thompson, as I purchased the car from there. They directed me to their Detail Center. I hoped they would do a decent job, but given how much paint my car picked up, didn't expect to feel completely happy with the end result. Well, let me tell you, the car looks as good as new, what a fantastic job they did! And the pricing was quite fair in comparison to the other two shops I contacted. Believe me, when it comes time to detail my car, or recommend such a place to anyone, it'll be Thompson, for sure

  Jay Zee
2 years ago
Detailer ruined a body panel.. that needed replacement.. Tint was terrible.. Exterior detail looked like a novice did it. Swirl marks on almost every aero piece . all of this on a vehicle with less than 200 miles on it. I knew something was up when they originally said car would take two days.. then 5 hours later it was done.... I really enjoy bringing a brand new 85,000$ BMW to a place that is part of the Thompson org.. to find my car absolutely terrible. No matter what kind of offer to fix.. it doesn't matter.. Why would I ever trust this place.. There is no point to asking me to reach out.. I had to have my other BMW re-tinted as well that was done the same week... Literally have had better tint in back alleys of Philly.. Do yourself a favor.. this is honestly just a lipsticked version of a dealership wash service.. avoid.. They did offer to replace the body piece... and re-tint.. but why .. if you can't do it right the first time when it's your business ... why would I bring it back to them. So I paid to have someone else fix it. Just for less headaches.Services: Auto detailing, Vehicle window tinting

  CP
5 years ago
If I could leave more than 5 stars I would! I had my wife's car detailed the other day and the exterior and interior look amazing. My wife's car currently looks better than the day it was delivered. The entire staff at the Thompson Detail Center are very courteous and thoughtful. I highly recommend Thompson Detail Center and will continue to do my business with the Thompson Organization.

  Jared Tuller
a year ago
They replaced a windshield and did a great job doing so. Everything was done correctly and it was taken care of very quickly especially in a market where the supply chain has many issues!Thanks to everyone involved!Service: Auto windshield repair