Thornton Automotive Dover Service, Tire, and Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tony Petros
a week ago
I needed a front lip spoiler put on my Infiniti Q60S , the service department installed it and let me tell you , they did a great job , keeping me informed on how the install was going , highly recommended

  Charles Costa
5 days ago
Thornton did a Absolutely wonderful job on my Mitsubishi repair. They where very professional and always kept me in formed of the status of my repair. I am really pleased of my total experience. I will definitely be back to deal with you guys.

  George Hoffmaster sr
a week ago
Needed my front end alignment done and they worked with me to get me out as soon as there schedule allowed them to. I was very pleased as to the time it took them and their price was very reasonable. I would recommend them to anyone needing mechanical or body work done.

  Brett Bergman
a week ago
Great and reliable service! Won t take my vehicles anywhere else but here. Friendly staff up front and the mechanics are very knowledgeable and get it done right. I recommend everyone to bring their cars here

  Michelle Sypniewski
a week ago
Thornton Automotive provides A+ Sales and Service. They are terrific to work with. I will continue to be a repeat customer. The staff is friendly and genuinely cares about doing what's best for the customer.

  Sally Herman
a week ago
I was very pleased with their service. I needed a new battery. I called them around 4 pm. They checked and had one in stock. I was able to get there before they closed at 5 pm and it was installed.

  Pamela Rand
2 weeks ago
I am very pleased with the service I got from them. Super friendly team. All work well together. And my car looks great again.Thank you

  Matthew Repman
a week ago
The guys in the service department have always been upfront and honest about pricing and service required. Compared to typical dealers, their service center is heads and shoulders above when it comes to customer satisfaction and transparency.Service: Auto maintenanceService: Auto maintenance

  Laura schmitt
a week ago
As always, Thornton service helped me in my time of need. I got a screw in my tire and they got me in same day and were able to patch the hole. Will continue to use them for years to come.

  stouph69
2 weeks ago
Brian was great to work with. Got my sons car in for tires & alignment & was very informative & professional

  Chad Shry
a week ago
The entire staff at Thornton Automotive Dover are always polite, courteous and accommodating to my needs.The Service Center, vehicle selection and quality is by far the best in the area.

  Melissa Jenkins
2 months ago
Ed and Lyle were great. Nice,personable and genuine. And the rest of the staff that I met were great as well. The price was reasonable. They finished in a very timely manner! All around great experience! Thanks to you all!

  Donna Keefer
2 months ago
My next car will be from Thornton dover pa my daughter comes up from MD because she trusts them, my other daughter would not hesitate because they are so fair to women. She has trust in them. I too feel very confident that they do excellent service and care about the customer. And I have had service in other states to compare and I trust Thorton.

  Aydan Fickes
3 months ago
They were really easy to work with and always kept me up to date with the progress of my vehicle. There were a couple of panels missing screws and loose in the interior but other than that I m pleased with the service I was given.

  Bill Lafferty
3 months ago
The professionals at Thornton Collision Center were top notch all the way. Any time you are in an accident, there is a level of stress and anxiety resulting from the accident itself, but also post accident when considering a company to take care of the necessary repairs. Thornton took our worries away with their professional and customer friendly service. And the work they did repairing our vehicle to its original luster was nothing less than phenomenal. Would recommend Thornton to anyone and everyone!

  Jorja Z
a month ago
I have been going to this (Thorton Automotive) dealership now with my fianc� for the last year or so and I have nothing bad to say about them. Every time we have ever walked into this establishment. Everyone has been so kind and patient. Everyone who works at this facility is some of the upmost respectful staff I ve ever encountered anywhere.

  thesternersjourney
3 months ago
Great experience! Customer service was great. Repairs took a reasonable amount of time. Communication was good. Every staff member there I had any contact with were professional and helpful. Would recommend Thorton to anyone.

  Max Stone
a week ago
Very friendly, courteous, patient n understanding staff. Phil answered all my questions n ensured I was satisfied w my service.

  Joshua Zinser
a week ago
Super professional, and FAST! Performed exactly as asked, and called for permission before performing anything extra. Great place to buy, great place to service!

  velvet Kunkle
2 weeks ago
Great work done on my Jeep, but I wish they would have remembered to text me the code to pick my Jeep up after hours

  Samantha Winters
4 months ago
Awesome customer service! Very friendly and straight forward. I had some concerns about my breaks and they went over and beyond and fixed my issue. Thanks again!! Highly recommend

  Kelley Weber
4 months ago
They did a wonderful job repairing my Subaru Crosstrek. It looks like new! I would definitely go to them again in the future and highly recommend their services!

  Kay Horn
5 months ago
I m glad I brought my vehicle here to get repaired. Everyone did an exceptional job and kept me updated on the progress. The work on my vehicle looks like there wasn t any damage done. Thank you for your business, I would be using this place whenever I need work done.Service: Auto body & trim repairService: Auto body & trim repair

  Maureen Sowers
2 months ago
The staff was friendly, informative and considerate. The repair work is awesome. Everything was explained and they even did my inspection because it was due.

  BillieJo Sponseller
2 weeks ago
I purchased my Jeep from Thornton in Dover and continue to get fantastic service with them. I recommend them to family and friends whenever they are looking for a vehicle.

  Jill Hollidge
a month ago
I used Thornton s Collision Center through an insurance claim. They were very friendly, professional and communicative with me throughout the process. I would use them again in the future.

  Tina Bentz
a month ago
I have been to different service centers but Thorton is by far the best. Since taking my car and now my truck I won't go anywhere else ! Best service Best price and honest. Thank you guys for everything !!

  Darby Tavenner
3 months ago
Customer services is always outstanding between Wes and Phil they are two all stars! Handle whatever issues and if they can t they research it till they can recommend another solution.. Was glad to see Phil got promoted very much deserved . Him and Wes are huge asset to the company

  Ron Myers
a month ago
Went to Thornton for new wiper blades. Got fast, efficient and reasonably priced service. Will continue to recommend Thornton to friends.Services: Tires, Vehicle Inspection, Oil changeServices: Tires, Vehicle Inspection, Oil change

  GJ Roussey
6 months ago
Great autobody service. They provided an efficient, detail oriented, quality job. I had to drive an hour to get to their facility, so it was worth it to me. This is the second time that I've had Thornton work on my Corvette. The first time was due to a deer causing some minor damage.Service: Auto body & trim repairService: Auto body & trim repair