Audi Devon Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Kajak
a month ago
Tremendously attentive and polite team at Audi Devon. Had the pleasure of dealing with Bill as a service advisor and Joe, the service manager, when I took my R8 in for a service/recall. Ended up becoming very acquainted with the front of the house team as well as service technicians and master technician. This was very important to me as I was dropping off my prized possession and entrusting it in the care of this team. I was blessed with having an Audi Q7 as my loaner vehicle which made life so much easier on getting to and from the dealership as it's roughly 25 minutes from my primary residence. 10 points to an amazing team oh and the complimentary lattes inside are also really delicious!

  Layne Temoyan
a year ago
I brought my SQ5 in for an oil change. While the service department is very nice and did a good job on the vehicle, they essentially lost my car for about 45 minutes when I was told to come pick it up. They looked all over the lot, then we drove around the lot, and my car was in fact missing. Eventually they determined that a technician took my car out by mistake to calibrate readiness monitors (this service was not needed on my car, but another similar car.) He eventually returned with my car. I was offered an apology and a future tank of gas to compensate for the 1/4 tank that was used while they drove my car around for the 45 minutes it was "lost."I get that mistakes happen but this was a pretty big one and to have a customer searching for their vehicle for 45 minutes is pretty crummy. Everyone was nice enough about it, but customer service doesn't end with nice. When you make a mistake like that, you ought to make it right by the customer in some way.Sadly they lost my business by dismissing this mistake.Service: General repairs & maintenance

  Mike Chambers
3 months ago
Customer service is impeccable. Cannot express how much I like the service. 5 stars for sure

  Jim Mathias
a year ago
Being an Audi dealership on the Main Line, I kind of expected to overpay for service and be disappointed. Andre, my service advisor was exceptional, professional, and went above the call of duty to make sure I was satisfied, despite my scepticism and admittedly being a little difficult and unreasonable. When all was said and done though, I didn't overpay, my car is running like new, and I couldn't be happier. You may have to wait a little longer than at other dealerships to get an appointment, but you'll be glad you did. Very satisfied.Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto maintenance, Oil change

  Ted
11 months ago
Van driver needs to learn how to use the turn signals. Downtown Wayne is not an autobahn.

  Bob Mosscrop III
3 years ago
I have had my 2018 Audi Q5 serviced exclusively at Audi Devon since my initial service and have never been disappointed with their level of professionalism and customer service. Bill has been friendly, courteous, and has gone out of his way to help, and my friends always comment on how beautiful my Audi looks - usually it is right after service at Audi Devon (and the free car wash).Services: Tires, Auto engine diagnostic, Body & Trim, Battery, Oil change

  Amber Berry
8 months ago
Prompt service, great care, convenient location. Shoutout to Chris who has helped me solve an annoyingly complex technological issue!

  SAMVEL BEGLARYAN
2 months ago
Charge,chage,charge.......and again all about endless charges

  Les Crymes
a year ago
Audi Devon provides the absolute best service on every level ... truly a 5-Star Service Provider!

  David S
a year ago
Very fast efficient service department. No problems..

  William Singleton
a year ago
Love this service center. Great customer service!

  Gail Stephens
3 years ago
Superb Audi service!! Classy and upscale experience.