NAPA Auto Parts - Dallas Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Siperko
2 months ago
I would highly recommend NAPA in Dallas for all your automotive needs. Not only are the staff extremely knowledgeable and friendly but their parts are far superior to other automotive stores.I needed front calipers for my vehicle, but they didn't have them in stock. The staff immediately checked other stores in our area and found them at two different locations. They ran to both locations and brought them to the Dallas store for me that day! It's very refreshing to see a business so dedicated to helping their customers. I wouldn't shop anywhere else.

  J C
4 months ago
Ran in to get items for a quick fix. Just nice people. Excellent customer service.

  Robert Mazeika
10 months ago
Would love to give a shout out to the guys who work there! I had just left Autozone after having waited for 10 minutes at the register with 3 of their employees looking at me and offering no help. When I entered into the NAPA, what a difference! I went over to the windshield wiper section, which was what I was looking for, opened up the book to look up the proper item number, and one of their employees immediately came over and asked me if I needed help and even indicated that they would look it up on the computer for me! That is Top Notch customer service, and whoever owns that business ought to be proud of their employees.

  Shon Woodrosky
4 years ago
Great selection of welding and automotive paint products.super friendly staff thanks Paul for always being there to answer all my questions...

  Bobbi Ashton
a year ago
Getting oil filter and oil for an oil change. Had already checked out the prices for what I needed online before deciding on this store. Go to the counter, tell the young man i wanted oil and a filter for my vehicle and I want their brand oil that's on sale in the 5 quart size for less than $20 it was, I don't remember the sale price. He gets 2 different ones and I again say that I want the less expensive one and also a filter. He grabs the filter, rings up the items, tells me the total, I pay but feel it's a bit higher than I thought it would be. I checked the price for the filter and here he didn't offer a choice to me, he got the one that was $8 more than the cheapest one of their brand. So, if you might be the type of person who puts off the impression that you aren't familiar with what is what when going to the auto parts store, be sure to check out what they are selling you, it might be the highest price item when they have the same thing for way cheaper. Just sayin'.

  Keith Feschuk
3 years ago
Great store and great staff. They're always very helpful and informative and the store is always stocked very well. If they don't have something you need, they'll get it for you quickly. Definitely the go to place for all your car needs in the Back Mountain.

  Marilyn Pasqual
5 years ago
Only parts store in our area that had what I needed that quick. They were quick to find the part on the computer, hold it for me, and then polite when I picked it up. They've been a constant and reliable store in Dallas for many many years. Very trusted.

  John Loomis
2 years ago
Pretty disappointed. I won a gift card to Napa auto parts and needed to use it after I ordered a part from Napa.com and got it delivered to this store I went in to pay. This Napa store does not accept Napa gift cards . Let me say that again. This NAPA auto parts DOES NOT accept NAPA auto part gift cards. Now let me explain they told me this store is a privately owned Napa and I had a gift card for the commercial stores. No where on Napa.com does it say this. And if they re privately owned and separate from nap why are they on Napa.com or even using the Napa name? Very inconvenient for customers. They told me their gift cards were hand written and that they couldn t accept mine. Secondly if you use a card to pay they will charge you an extra $4 even if your bill is over $100. This is 2021 everyone uses cards. Do your self a favor and stay away go to autozone or advanced auto. If you really love Napa go to the tunkhannock store much better than Dallas. 4/30. It s not a 1 because the store was clean and the employees were polite.

  Tony Gunk
a year ago
Nice clean store plenty of great help. They are the only store around that had the type of parts I needed.

  John P
a year ago
The staff here are very friendly and helpful. I do business here whenever I can.

  Steve
3 years ago
Had what I needed for a polaris slingshot they did the research to cross reference saving me money not buying from the motorcycle dealer. Staff were friendly and polite. Open sundays

  On the Rock Christian metal band
3 years ago
Good service and quick job with a hydraulic hose, thanks gus for the service....

  Paul Casterlin
3 years ago
Knowledgeable staff and a good inventory of parts. If they don't have the will get it quickly. Best auto parts store in the Back Mountain.

  Wilbert Breymeier
3 years ago
Ordered a part over the phone. The gentleman on the phone was nice enough to order the item before I paid. It was a big help. Would definitely recommend

  Mike B
6 years ago
Friendly knowledgeable staff. Family owned business. Do a great job on hydraulic hoses also. Clean organized store.

  David B
a year ago
Friendly service. Knowledgable staff. Fully stocked.

  April Kyttle
5 years ago
Always have what I need or gets it fast. Usually next day. The guys are great and very helpful.

  Joel Smith
4 years ago
Highly recommend! The manager who helped me knew his stuff! Thanks again

  Joshua Chamberlain
6 years ago
Prices are a little high, but staff enjoy their jobs and the customers alike. It is a hot spot for mechanics in this town.

  Bush Master
10 months ago
An experienced staff makes all the difference.

  John Bickauskas
5 years ago
Ordered a part for next morning pick up. Parts were the wrong ones. Not worth my trouble to drive back!

  Wendra Torrenz
4 years ago
I've bought motor oil & windshield wash fluid. The worker nice.

  Thomas Colon
5 years ago
Busy auto place , found on momorial hwy in dallas, pa close to Noon's Auto, where i get my auto mechanical needs, small father and son shop, also do tires new and used.

  John Marshall
2 years ago
Staff well knowledge on parts....clean and professional.....my go to place ....

  barry shaver
4 years ago
Best place to get parts. Super nice staff

  John Martin
5 years ago
They've got good prices and guarantees on most parts

  Bill Space
11 months ago
Quick & convenient, courteous staff

  Herb Beere
10 years ago
very nice staff friendly and very well knowledgeable

  Lloyd Burton
4 years ago
Well stocked and friendly service

  David Hanson
5 years ago
If they don't have it, they can probably get it.