AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kyle Burdick
9 months ago
I had a sincerely good experience here. I needed a new battery and needed it put in for me. They aren't allowed to install some batteries if it will take them too long or if it takes a lot to get the battery out. Stephen, the manager there, took it upon himself, without complaint, to come out and install my battery. Very good experience here and I would recommend it to everyone.

  Namaste Done
4 months ago
The store staff are extremely knowledgeable! Mark goes above and beyond to assist customers.

  Patricia McMicken
8 months ago
A few weeks ago, I left work from Crystal Vision Center( thankfully across the street from Auto Zone.)I hit a nail or something that put a hole in my tire, it was completely flat.I'm not from this area and I'm not familiar to anything around. So I was a little nervous.But!! Then I received the best treatment. Im so very grateful to Auto Zone for helping me, they sold me a tire plug and filled my tire FOR ME!! Very very nice people and they went beyond their duties to make sure I was ok. Thank you thank you thank you Auto Zone. Your employees are wonderful and so appreciated.

  Sarah Elizabeth
9 months ago
Stephen D. is so kind, so helpful, and so knowledgeable. I appreciate that he is thorough in his explanations and doesn t talk down to me for not being super knowledgeable about autos. In my several interactions with him, he is always willing to do what he can to help. I would recommend Stephen's knowledge and this AutoZone to anyone needing auto help or supplies.

  Kathy Tingler
3 years ago
They helped me out just wonderful in the Dallas AutoZone store They were awesome now I'm greasy from head to toe and just plain wore out oh and sunburned and tired but I think my car is fixed Yippy Skippy.... Nope my car is not fixed but it's definitely one piece closer definitely...........

  Emily Harchar
a year ago
They assessed my engine light possible issues free of charge. The guy was really good and was able to shut it off to see if it would go back on. He genuinely cared and gave me a printout of possible issues. I also bought a battery from them. Great place

  Robert Mazeika
9 months ago
Well, just as an update, I just left there about 15 minutes ago, it is June 14th 2023, at 5:10PM. I had a set of windshield wipers in my hand waiting to check out, two of the cashiers were speaking to other people, which I understand is normal. There were three other people standing around looking at me and offering no help whatsoever! I guess I have to ask people at the AutoZone in Dallas to do their job. I mean, you would think that when three people are looking at you and you're standing there with an item in your hand at the cash registers that somebody would at least indicate that they are a cashier and are willing to check you out, but no. Just when you think they couldn't screw it up, they did. I went to the Napa up the road, and was in and out of there in under 5 minutes with very friendly and helpful customer service asking me what I needed and if they can look it up for me.My original review:It's an auto parts store, I bought a battery, service is typically what you'd expect from an AutoZone, i.e., they don't ask if you need help until you ask them.

  Ayla Schneider
a year ago
Mark is the goat. He helped us identify and fix our car when it didn t start. He went above and beyond to help us out.He even drove down the street where the car was stuck, and replaced a fuse. I know nothing about cars, but he was very patient and kind. All around a great guy thank you mark.

  Phil Cummings
3 months ago
Found what I wanted; think snow; a windshield weather protector. Got help from an associate.

  Carol
4 days ago
Anything you need for your vehicle, you can find here!

  Amanda Perez
a year ago
I don't know anything about cars, completely clueless. I walked into Autozone not knowing how to ask the manager the right question without sounding like a complete fool. But the manager immediately walked over to my car and knew exactly what I needed and helped me within minutes. I believe his name was Steve, I apologize if it's incorrect. I wish I can give this Autozone more stars. They treated me with such respect, I now know I have a dependable place I can comfortably walk into if I had anymore problems or questions.

  Josh Pfeiffer
a year ago
Place was nice but guy didn't want to install my new battery in a lite ran...Hell I'm a flooring installer.. you think I like to ripout carpet with pet poo on it... different breed I guess

  Gary McCoy
2 years ago
They were helpful and understanding because I just had a bunch of my teeth done in the front of my mouth. Talking wasn't easy. Left in good spirits from both places. Very quick getting me my parts.

  Traci Smith
2 years ago
Fantastic customer care and service! Will absolutely come here again. I was some what stranded and they answered all my questions regarding a part a new one that I needed. I'm very pleased with the staff at this location.

  Emily Minckler
3 years ago
Great service. Called ahead(actually called on the way to the store). Verified all parts needed were in stock. Loaner tool was available. Asked to haves gathered as I would be there in 10 minutes. Wearing mask stepped inside. Very friendly cashier. Took my name turned around grabbed my parts as in 3 minutes. Made sure my member account showed purchase so I could receive coupons. All done in under 5 minutes. Return of loaner tool and core parts was a breeze as well.

  Rebecca Schneider
5 months ago
Clean store with plenty of helpful staff.

  Marlin Robinson
3 years ago
The female that assisted me that day was very prompt, knowledgeable, courteous, and respectful. Made my visit very pleasant and it's my got to place because of the way she does her job. Professional, proficient, and pleasant atmosphere!

  nick avb
6 years ago
I went in for a part I knew nothing about and ended up getting it for a good price and learning something too. The woman who helped me was so dedicated to finding the part (I had the product number for a different store) and helping me be on my way. The other employees were busy talking to each other and didn't help or acknowledge her, but she still did a great job. She even kept a conversation going while she looked up the part number. I love this place and anytime I need something related to my automobile, I'll come here without a doubt.

  Michael Precone
7 months ago
Good product selection.Knowledgeable employees that are helpful, talented, friendly.

  Joel Davis
4 years ago
I didn't have the greatest experience here. The guy I talked to didn't seem very knowledgeable about their stock. He seemed to only know how to use Google and act as if I was a bother to him just for walking in. Unfortunately the individual that seemed knowledgeable and a pleasure to talk to was busy.

  Bobbi Ashton
3 years ago
Staff was friendly and helpful. They didn't have the part I needed in stock but gave me three other stores to choose from that did have it. When I needed to return an item I ordered online for pickup in store, there wasn't any issues and it was promptly taken care of.

  marianne Culver
7 years ago
Experience was horrible. Ordered a battery online, picked it up at store. Installed battery and next day DEAD as a door nail. Staff very rude and unhelpful when called to ask for help. Now I am stranded with a dead battery. Nice way to treat a senior citizen. Would NEVER so business here again as they hung up on me.

  Mike B
2 years ago
Shout out to Elizabeth, went out her way to check for warranty on a part before just selling me one. Luckily the warrant covered the part. Great customer service. Thank you for your help and patience Elizabeth.

  It'sAll Energy
5 years ago
I went to have the diagnostic machine hooked up because I have a check engine light on. The woman who did it for me was excellent help and gave me very useful info. It's good to see a woman working in a mainly male field.

  Mrs Lee
5 years ago
Terrible service! When I walked in nobody was in the store and all the workers disappeared. An older gentleman named Richard H came to help me then gave a terrible attitude when he asked what car. He barely talked and seemed like I was a bother. Then when he got the part he told me there was a warranty but told me nothing about how it worked. I had to ask and he was very short answered with me. None if theotheoither employees seemed like they were in a better mood either. I'd probably never go back to this location again.

  Gerard Uncle Gerry Rosso
7 years ago
I love AutoZone, all the stores are so helpful. I tried this one the other day because my headlight was out. The guy (who I wish I got his name) was super friendly, helpful and even saved me a few bucks on another purchase I made while he was changing out my headlight.

  Dave Martin
5 years ago
Very friendly and helpful! My F-150 check engine light came on about month ago... Heard they have a reader for the codes. They read the code, I needed a new oxygen sensor. Great business!

  Herb Beere
4 years ago
If I could give them a zero star I would. This review is not because of the store but because of a bad online order experience. I ordered stuff to be picked up at the Blakely PA store and when I got the confirmation email it was set to pick up in Dallas PA. I never clicked on Dallas and Blakely was listed on the order so when I called Dallas they said all they could do was cancel the order which they did without even confirming the order then when I called customer service they could not even say or apologize for the store jumping the gun. There customer service sucks. I will never buy anything from here and recommend no one to buy there stuff

  TopNotch Construction
a year ago
Friendly & Helpful staff. Autozone helps Keeps our vehicles on the road with reasonably priced and available aftermarket parts.

  Sandra Harris
4 years ago
Excellent service they returned and car part we know have the car .It wasn't used but they did give be us the full amount back. It was way past warranty .But that was great guys and girls there . Dallas Pa happy customer