VW & Audi Repair done by Tri-State Preowned LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tim Bell
2 years ago
Do NOT do business with this shop. They made it seem like they knew what they were doing when I talked to them about a timing chain job. Dropped the car off, running with a bad miss. They put a timing chain on it and picked it up 3 weeks later. Wife drove it for 3 days.THEN started it one day and made god awful metal on metal sounds in the headCalled them back and they said to bring iback, thank god for warranties. Took it back and he said he would take a look at it. 4 weeks later he finally looks at it (I d call for updates and he wouldn t answer my phone calls). Then wife calls to start getting updates. Says no oil pressure, he asks me what to do. (I thought he was the mechanic and would have suggestions)Long story short I tell him to put it back together and I ll come pick it up. $381 to pull the oil pan off and put it back on. Lol. When I pick the car up, I can t start it now, no oil in it, dead battery. I guess I should have done the job myself in the first place.So, $2,400 later I have a car in worse shape than when I dropped it off. Chalk that up as a big loss. Hopefully he feels good about himself.Normally when you pick up your car from getting worked on you get to drive it home.

  Matthew Waugaman
6 months ago
100 percent the best place I have ever dealt with. Fix my electric vw problem 1st time and didn't over charge me.. any one that needs vw repair please give this man a chance. So nice to not get rip off and done fast. Thank u guys so much. Can't wait to hit 300k on my jetta. Couldn't happen with out ur help. ..great people

  Spenser Stephens
2 years ago
I have been taking my VW's here since 2016 for all my maintenance needs. Never have been disappointed with service or the quality of work.Just got all my brake and rotors changed fairly quickly and on short notice. These are great guys and knowledgeable mechanics on foreign cars.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  Denice Scott
4 years ago
I took my car there with the intention, the mechanic was just going to look at it and let me know which is what I conveyed to him. He calls me the next day and already did work on it and wanted almost $400! I did not authorize any type of work which is illegal! I paid him but I am not done. I am filing a complaint with the bureau of consumer protection and filing a civil complaint with my local magistrate! DO NOT TAKE YOUR VEHICLE HERE!Update: the owner of this place called me today, 10/23/19 and threatened me because I wrote the above review which he apparently did not like. I stand by my word....I never authorized any work to be done on my vehicle!! BEWARE!!!!!Update: I received a registered letter today 10/25/19 from the owner telling me if I don t delete this post, he is asking legal action!

  Paul Maddox
2 years ago
I have taken my cars here several times to get repairs done. They are very professional at diagnosing the problem and fixing it. A very good job at a reasonable price. I would recommend to anyone.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Oil change

  Robin Hall
4 years ago
Had a noise checked out. They said it was a wheel baring. Said he could change it now. It was gonna take an hour hour and a half. Waited to have part delivered and get it done but didn't take very long at all to get part and do the work but charged for an hours labor in my opinion that was way to much.

  Albert Anderson
9 years ago
The best German mechanic this side of Pittsburgh. Extremely helpful and knowledgeable. Every one with a VW, AUDI, BMW, and Mercedes-Benz knows he's the man.

  Daniel Balog
a year ago
Great service , fair prices and would recommend to anyone with a foreign vehicle .

  Benjamin Kondrla
7 months ago
Fair and honest. I d definitely recommend!Service: General repairs & maintenanceService: General repairs & maintenance

  Tay Taylor
2 years ago
Very professional! On time! Great owner an employees! Always has fair prices! Great services!Services: Tires, Steering & suspension repair, Body & Trim, Engine repair, Wheel alignment, BatteryServices: Tires, Steering & suspension repair, Body & Trim, Engine repair, Wheel alignment, Battery