U Drive Today Sales and Financing Coatesville Pa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Asad Mahmood
2 months ago
Stay away if you can. One of the worst experiences I've had. I should have walked out when one of the guys got angry when I was trying to point out issues with the car but I didn't think much of it at the time.They charged me fees that should not have been applicable, I was in a rush since I was visiting from NJ so didn't notice it till later. I was assured the car was good but the car broke down a couple of days later. I took it to my mechanic later who gave me a laundry list of things that needed to be changed. The warranty I purchased covered a lot of it but I still had to pay a large amount out of pocket.They also promised to send me a couple of small parts that needed to be replaced which I brought up during the purchase. However I've been trying to contact them for over a month regarding that and I still have no answer. Extremely unprofessional, would not recommend going here.

  Nicole Sendecki
a month ago
Too many red flags to count. Once again, just a one star because I couldn t give no stars. I wish we would have listened to the other reviews and never even spoken to this dealer. Found UDriveToday off a FB marketplace post. When I messaged about the car in question, I was told it was available and made it clear we would be getting a sitter for our son, driving over an hour and even figured out a time frame to see the car the very next morning. We got there not too long after the dealership opened (which was apparently closing early due to William having another engagement and there not being any other sales agents there- first red flag). When we got there, we noticed the car we came to see was not on the lot. And nothing similar was, either. We went inside and immediately told William what we were there to see. He responded with oh yeah. I sold that . Which, was fascinating as we had just talked about the car (a white ford edge) the afternoon of the day before. ((Side bar - we went to see this car on March 2, 2024 and as of today, March 5, 2024 - it s still listed as available on Facebook.))After telling us that the car had already sold, William tried to tell us how we should deal with our current trade in. We had been looking and shopping for a couple weeks and had received a few decent offers for the trade in in question. I mentioned a well known dealership right down the road from William s place and he scoffed before insulting that dealership (which we had used before with another purchase and actually really liked) I stated that that dealership gave us a great offer for our trade in. William attempted to continue speaking down to us and speaking of how terrible the other dealership was and said he actually used to run it .Yet, another red flag as that dealership has only grown in the years since he supposedly worked there.He then tried to get us to go to his desk so he could show us other options to which we declined and left as quickly as we could. ((We then went to the dealership down the road and found a great choice, we bought from the other dealership a few hours later and have tried to forget about this whole ordeal. The whole dealership has a dirty, gross feel to it. I have no doubt that the whole thing is a scam and he probably never even had the car he posted on Facebook, but just used it as a lore to get people to the dealership.Follow your gut and the other reviews and run far, far away from William and this dealership it s a scam and you ll definitely regret it!

  Vampbat 1973
6 months ago
I went to two dealers, before going to U Drive Today. Got turned down at the other dealers. But not at U Drive Today, Bill was awesome, I was approved in ten minutes. He was polite and funny, and great human being, and that's what he treaded me like, A human being not a mark. He made car buying easy. Forget every dealer in PA, go to U Drive Today, don't waste your time anywhere else. Never had a better experience buying anything anywhere else my whole life. Thanks Bill and U drive Today you all are awesome.

  Gary & Kelly Baldwin
a year ago
William did a bang up job! When you come all the way from Florida you never know what to expect. These guys did not disappoint.Keep up the good work guys!

  Qiana Treadwell-Osikoya
a year ago
Bill worked EXTREMELY hard over a course of 6 weeks to ensure that my dream car was in tip-top shape and what I call 'road ready'!!!! From negotiating the best interest rate and getting my payment to $10 LESS than I requested to inspection/emissions to part recalls (and a loaner to keep me moving while we waited ) and rebuilds to surprise repairs... he did EVERYTHING necessary and went above and beyond to complete the deal! Thank you for ALL your hard work Bill! You're the BEST!

  Kim Parker
a year ago
When I first came to this place, they were helpful and courteous. I have purchased 2 cars from them. Never had any trouble until this past year. Just got off the phone with them to get my car inspected. Was told to try a Ford dealership. They aren't really an inspection place. They mainly maintain their own cars. When I informed them that my car was bought from them and have been bringing my cars there for years, it didn't matter. I take that as they don't want my business. Will never recommend them to anyone. They have really gone down hill since Covid.

  Jimmy Ellsworth
5 months ago
Very disrespectful and rude tone over the phone. Hung up on me without answering my questions. Not knowledged about vehicles prior history.

  Margo V
10 years ago
I am an easy going mellow person and I give everyone the benefit of the doubt, but I would not recommend this place to my worst enemy. I have never had so many headaches in my life. I had my little old car since I was 16 years old and it was time to get something more reliable and I really wanted to help with building my credit so this place seemed like a perfect fit. One of my students' mom's showed me an add for it.1) They are unprofessional: Eric, my salesperson, seem confused a lot and took personal phone calls in front of my father and I2) They aren't to be trusted: I talked down the price. Talked a thousand dollars off. Eric called me at least four times before the date that I was supposed to come down to purchase the car to make sure that I was still coming. I am a teacher, he knew this. I can't answer the phone when I'm with children. The day before I came down(and reassured him that I was still coming) I asked him if the thousand of would still be applied. He told me yes. Cut to paperwork time, this guy makes sure that the pricing is the last papers that I sign. When I ask him where the 1000 credit was, he told me that he fought for it but"he" said no. I know I could have walked out, but I was so tired and I just wanted to take the car and see the light at the end of the tunnel. I was impatient(I've learned from this)3) As we are about to leave the lot, the car won't start, and the muffler was making noise. Uh yeah...I had to take off of work to come back down so that their mechanics could fix it. Tire light is still on by the way(but I don't trust them so I will hire a mechanic in Lancaster)4) Michelle. the person I spoke to about the issues was condescending and rude. I asked to not directly deal with her anymore and they still allowed her to call my phone.5) The straw that has broken the camel's back: today(on a Saturday) I received a phone call telling me that I missed my first payment. I said that it couldn't be true because I had it set up that they would automatically withdrawal from my account. And since they hadn't done so my payment(I foolishly assumed) would be on the following Friday. I just paid other bills because no withdrawn was taken. I was told that I needed to look at my paperwork because I didn't fill anything out. When I hung up, I FOUND THAT PAPERWORK and called back. I am scanning it and emailing it in. I was told that they never handed it in.Did I make a mistake by following through with this purchase...absolutely. Don't be me. Don't put yourself through this. They do not deserve your business.

  Kiki B
6 years ago
So far so good! Just got a car there the other day and it's way nicer than I expected from a buy here pay here type of place! Low mileage SUV with a sunroof and tons of space and not a crazy long loan term or ridiculous price (which is exactly what I asked for). Very reasonable group of people, they listened to all my concerns and answered all of my questions. Everyone was super nice and didn't mind my daughter running around bored...in fact they gave her markers and paper and let her go to town so we could sign paper work. Thanks again guys for everything!! Can't wait to come get my free oil changes

  Angi
5 years ago
I loved my car when I first bought it. It has low mileage, it s clean inside and everything worked, or so I thought until I took it to my AAA certified mechanic.The front brakes, routers and all four tires are bad. Oh I forgot to mention, that both the oil and coolant were on zero percent; which is why I had to tow the car 50 miles to get back home and to my mechanic, in the first place. It was either that or blow the engine which was running hot. It has been less than thirty days since my purchase. I am paying a car note like this (2013) car is a brand new car and they are refusing to fix anything unless I pay for the diagnostic $99 which I already paid my mechanic. Plus, I gave them several thousand dollars as a down payment and I had to go out of pocket to pay $140 for the proper key that opens up the car without tripping off the alarm system. The one I was given tripped the alarm everytime I opened the door (manually), the only way to open the door! Plus, the car mats were removed from the car sometime after I test drove and purshased the vehicle. They talk about having a safe and reliable car in their ad and on their recorded messages while you are on hold, but that is a lie! They sold me a car with bad brakes, routers and tires plus they did not check the fluids, nor remove the for sale-stickers ( I still can t get the tape off the window), no car wash either. I have tried and tried to get someone on the phone but they put you on hold for extremely long periods and when you do get someone they are quick to blame someone else or transfer you to an extension that goes straight to voicemail and no one bothers to return your call, if you leave a message! I am getting a lawyer! I want out of this contract! I want my money back, my trade in plus all the money out of pocket for repairs! I would not recommend this dealer to my enemies!

  Clint Presgrove
a year ago
Drove over 200 miles to do business as was not disappointed, what an experience they went far an beyond to put this deal together and I will definitely be back. Great people, Great prices great place to do business.

  Darren Cramden
4 years ago
Nice people, free hot dogs and coffee ,had videos on for the kids and a fish tank. Did I mention I did get a car.. I got a 2017 Honda, everywhere else I went they showed me 10-15 year old high mileage cars. Went to a big BUy here pay here in Bucks County he wanted to sell me an 06 Buick for 12000. I received a nice car with payments I can afford .

  Donna Durnell
3 years ago
Troy(in the main office)made it happen for me just aa i was abour to give up. He stayed with me thru the long haul..He did everything in his power to answer all of my questions and address all of my concerns. He never wavered in his professionalism,he pep p erservered removing every obstacle until I was completely satisfied. I do believe that he went above and beyond the call of duty. Iam so glad that I stuck with him and finially sgut my mouth so that he could do what he does best which is sell cars and all that that encompasses. I will be eternally grateful to Troy I give him ten stars and would recommend him to anyone in the market for a good reliable used car. May God forever bless you and your business. Thanks so very much for making my dream a reality! Sincerly Donna Durnell Coatesville Pa. "I luv my Jeep Compass"

  Anthony Santiago
a year ago
This place is an absolute scam they ll tell you that you re going to be financing a car but actually you re gonna be leasing a car They told me within three years I ll pay it all off and the cars will be mine not the case I m coming up on the end of my payments And now the bank is telling me I have to come up with another $2000 just to keep my car if anybody do decide to go to this place please read the paperwork before you sign anything

  Heather Prescott
5 years ago
I will recommend this place to anyone and everyone. Great customer service. Quick and painless process. Car was ready right when they told me it would be. Whenever i need another vehicle i will definatly buy here again

  King Reek
4 years ago
Really nice people . Excellent customer service . But I brought a Nissan Sentra 2014 and I been thru 3 transmissions and I can afford to get another transmission . Control arm broke on me ... I only had my car for 3 moths . I don t know what to do ... I can even drive my car right now.

  Ashlee Arndt
10 years ago
found their ad in a car paper, went to their website, put my info in and literally two minutes later had two emails and a rude woman call me and i didn't even get a chance to look. she then hung up on me because i told her i wanted to at least look at what they offered before making a time to come in. EXTREMELY rude and i didn't even bother looking through their inventory. you should be ashamed!

  Joshua D
a year ago
This is Deflippo bros. Only recently found out they changed names. Horrible! Stay away! Trash vehicles! Horrible staff! Scum!

  bibiana dionaldo
a year ago
I just wanted to thank william for helping me purchase my dream car it was perfct thanks again!

  Idalis Houston
4 years ago
Very nice and helpful got me into a great reliable car I couldn't be more thankful

  LaToya Thomas
7 years ago
Had a great experience with them, definitely will recommend to friends and family!

  Lexxii Thomason
a year ago
They were extremely helpful and very polite

  Amanda Lauren
2 years ago
Sold us (and many others) faulty cars. Don t do it.

  Nicole Berkebile
8 years ago
This place is an absolute scam. Do not waste your time. No matter how desperate you are.

  Alicia Buchanan
6 years ago
They Don't deserve not one star! Rude. Liers. Scamers. Sells lemons.

  Frank Heron
3 years ago
ScammersHigh high high interest rates and the cars were less than desirable

  Sharon Mascherino
4 years ago
Very helpful and worked great with me in my situation .

  GOLZ RENTALS
a year ago
Here they cheat with money, do not work with them !!!

  Alex Freedom
a year ago
I do not recommend it, be careful!

 
a year ago
terrible service and money scam