Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melissa Brown
a month ago
My car looks exactly the same as the 1st day I brought it. I'm completely satisfied.!! Before & after pictures of a hit on my passenger side from New Years Eve.

  Shortee B.
5 months ago
When service is provided in such an Amazing manner you can definitely get me to write a review to just show how much I appreciate the service I received. Caliber Collision on 714 Baltimore Ave is definitely the place you want to take your vehicle for any repairs and I am hard to please. Thanks and this will be my permanent shop, great service and warm welcoming is hard to find today especially in these times. Thanks a Million!!Service: Body & Trim

  David Roberson
2 weeks ago
Great job the car was done earlier than promised was clean and Customer service was very helpful

  Keith Moyer
4 weeks ago
Great people, amazing customer service. Kept me informed on the status of my repair. Did an amazing job on my repair. Highly recommend.

  Tennille Francis
5 months ago
My car was repaired but my rear lift gate was not operating properly. I took the car back and the repairman indicated it was a recall, while there I checked my VIN to see if there was a recall. There was no recall on my VIN. So because they could not fix it, I was told to bring it back because it has to go to the dealer. I was told they would take care of it and cover my rental. This was not the case when I dropped the car off. When I dropped it off, I learned that this repair went back through my insurance and I had to get a rental through my insurance. Horrible customer service. When I picked the car up and read the invoice from the dealer it read "recalibration of lift gate.". So it was not a recall and the repair was not properly completed initially. If I could help it I will never go back. The inconvenience and lack of customer care is disappointing.

  Sanetta Tucker
5 months ago
I brought my car to Caliber Collision for front-end damage from an accident. Dave helped me. He was very detailed with his information. If he said he would call on Thursday he called. He said the car would be ready by Tuesday it was. I'll definitely take my car back to them again. My Camry looks like new again. Thank You, Dave.

  Juan De La Rosa
4 months ago
This was by far a bad experience, small fender bender (fender and headlight replaced) but they never bothered to check lights on dashboard, till this day I still have a airbag error light on my dash. Brought the car a couple of time back to them and the problem was never solved. Caliber collision you really did a s#!ty job.2013 white Volkswagen Jetta sport wagon.

  Wendy Leary
5 months ago
Had to have someone else finish re-assembling vehicle. Got home to find out vehicle wasn t reassembled correctly. Underneath lower spoiler wasn t installed correctly. Freshly painted items were damaged during reassembly attempt by shop.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Elliot Serber
5 months ago
Jason and his team were great at communicating and providing updates throughout their time with my vehicle. I will be sure to go back to Jason and his team with any future bodywork needs.Service: PaintingService: Painting

  Junaid Mukhtar
3 years ago
Took my car here after a hit & run. These guys made it look brand new. I believe they matched the color and waxed the whole exterior, which was a bonus. I would recommend.

  Cheryl Mosley
2 months ago
Customer service unparalleled. My car looks like new. Dave is the best.

  arun ramakrishnan
2 years ago
January 2022: my car was rear ended. Took the vehicle in for inspection. Quick service, fast estimate, friendly staff.They could improve communications as I had to call in for updates.Overall, satisfied.

  Lamont Dean
3 months ago
People was very professional polite and finish job week early. Loved they kept me informed threw process.,

  Bryan Grant
3 months ago
They were fast efficient professional and always kept me informed on everything that happening great work great people

  Sweetie Wagstaff
3 months ago
Caliber Collision did an excellent job on my car and I would definitely use them in the future!!

  Carprice Williams
11 months ago
The front desk staff is very personable, however the quality of work is poor . I wanted to go to the Mainline location because the reviews were better , but they were unable to accept a tow due to space and my car wasn't drivable. I had my car repaired in 2021 after being hit. I was very pregnant , and needed my car back prior to the arrival of my child that I was expecting in 2 months . Caliber initially thought my car would be totaled , but a few days later they let me know they would fix it. They had my car about a month . When I picked upmy car I noticed some issues within the first few days of having it back . First both doors had to be replaced on the passenger side. The doors were not put back on properly and neither was the lining of the windows . The pieces kept coming out . The doors did not open and close properly . In addition a sticky yellow substance was all it the car door areas . The bumper was not flushed with the front lights of the car . I had to take the car back 3 times before the repaired everything properly . The bumper being flush apparently doesn't happen with the type of bumper they installed. After majority of the issues were fixed I let the bumper not being flush go because I was then 8 months pregnant and didn't want to keep going back and forth to Caliber . Fast forward to now . I waited over a year to get my car detailed to ensure nothing happened with the paint . Almost immediately after getting my car detailed the paint started to bubble and peel . I wasn't sure why , so I took my car to the local mechanic . I was told that it was due to moisture and improper sealing . I located my documents and saw that Caliber had a warranty and when I was able I called . I scheduled an appt to bring my car in and was told that because the bumper was not flush( and hadn't been since they did the repair ) and yellow paint of on the opposite side of where the paint was peeling that there was " nothing they can do ". He claimed someone must've hit the bumper or something like that . However , hitting the bumper wouldn't cause the paint to peel in multiple locations . I had my mechanic on the phone while the person from Caliber was telling me there perspective of what was going on and he said that is the opposite of the truth . I will not use Caliber again and urge anyone to else to take precaution when using the Baltimore Pike location !

  yvette gordon
2 months ago
Excellent experience with this Caliber, the only thing missing was a car wash!

  Stephen Ditsche
6 years ago
This a very well run establishment. The counter was extremely knowledgeable & the manager is hands on in all aspects of job & place. If you are in need of collision repair in Delco & the surrounding area this is the place to go.

  Trish Depompeo
a year ago
I had a wonderful experience all around! Caliber employees are all very friendly, helpful and polite. Everyone greets you even the busy mechanics. David and Rachel went above and beyond when I needed to get my rental. My car was returned to me in pristine condition. You would never know I was in an accident.Services: Painting, Body & TrimServices: Painting, Body & Trim

  1ofakyn Ruiz
5 months ago
Customer service is what other companies should strive for. They are not pushy, just informative and willing to help.

  Wil Roesler
a year ago
The staff at Caliber Collision in Clifton heights were a pleasure to deal with. They were friendly, explained all aspects of the repair and communicated frequently to give status updates and answered questions. The quality of the repair was excellent I recommend them highly.Service: Body & TrimService: Body & Trim

  gordon brown
2 years ago
I took a friend with me in search of a trustworthy auto body shop. We found Caliber Collision @ 714 E. Baltimore Pike, Clifton Heights, PA. From the receptionist to personnel and management we were greeted with courtesy, professionalism, and respect. Their work ethics with qualitative results were outstanding. They gave us insight and auto body management tips that we did not find on the net. The shop was clean and well kept. I strongly recommend them for service. Tell them "Tree Sap" sent you.Service: Body & Trim

  Ricah Norman
2 years ago
I had to have a exterior mirror replaced due to a hit and run and Calliber Collison was one of the options that was available through my insurance. Not only was I impressed with the work that was completed, I was also impressed with the service. The drop off and pick up process was efficient and the turnaround time was only about a week. They also made arrangements for my rental pickup and drop off which I was able to do directly at the location. I was very pleased with the convenience. They kept me informed both via text and phone calls when needed so that I was always abreast to what was happening. Additionally, my car was returned in the same condition I dropped it off outside of the repair. Overall, I was extremely pleased with the experience. The staff is on point as well.Services: Painting, Body & Trim

  Nikisha Stewart
4 months ago
Very professional informed me of the progress of my vehicle and it was completed ahead of schedule

  John Underdue
7 months ago
Didn't get all that I needed done. Was in an accident and my car was to be fixed, however slight cosmetic fixes were performed and I still have to make OTHER repairs, due to what they thought. Service: Body & TrimService: Body & Trim

  Linda M Neville
a year ago
The receptionist and other staff were very helpful, caring and respectful. If I know anyone who may need some body work, I will definitely recommend Caliber. You guys are the greatest. May you all be blessed by the best. Thank you for a fantastic experience.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Lenora Osborne
9 months ago
I had a very positive experience at Caliber. Jason and Mary were very helpful and went the extra mile in explaining things to me. Highly recommend!Service: Body & TrimService: Body & Trim

  Pierre Cliett
3 years ago
Was VERY satisfied from the time I walked in until I picked up my car. They ordered me a rental when I came in to set up my appointment to get my car fixed. When I brought my car in on the date and time they gave me, my rental was on its way. It was less than half hour and I was driving home in my rental. FANTASTIC! I Will definitely let my friends know. GOOD JOB CALIBER COLLISION.Services: Painting, Body & Trim

  Dayhan Johnson
2 years ago
I would recommend everyone who has vehicle repair needs, be it insurance related, or just regular maintenance to consider Cliffton Heights caliber they were very professional understanding and extremely knowledgeable of all things automotive I received my vehicle. In a timely manner and in better condition then when I dropped it off. This is a 5 star repair business hands down. Thank you caliberServices: Steering & suspension repair, Painting, Body & Trim

  Maggie OBrien
11 months ago
Everyone at Caliber was wonderful. They kept me informed, completed the repairs quickly and did a fantastic job. Thanks to the whole team!