Crossroads Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tom Smoot
5 months ago
Could not be happier with my experience at Crossroads. I was from out of state, but really liked the car they had. I dealt with three different people via text, call, visit to test drive, then another visit to buy the car after I finally decided. Each person was a professional, kind, respectful, and a pleasure to deal with. The day of purchase, I had trouble getting there, but they were understanding, stayed late for me, and were extremely helpful. They had all documentation read and it was painless. I even get a limited warranty which I was not expecting and helps with piece of mind on my purchase. Thank you very much for everything! I highly recommend this business.

  Ralph Carotenuto
6 months ago
Purchased a 2012 Volvo today for our son and we couldn't have been more pleased with everything. Donte, Dave and Brandon were friendly, easy to talk to, transparent and we didn't feel one bit of pressure. They let us test drive as many cars as we wanted without pressuring us to buy one over another. Used cars always come with some level of risk. However, each car we looked at appeared to be in good condition and drove without any issues that we could notice. The Volvo was in as perfect cosmetic condition as anyone could expect from a 2012. Even nicer than the pictures online. Like everyone we compared prices on all the cars before going. It wasn't the lowest price or the highest price we saw. For example we saw cheaper ones but they weren't anywhere close to as clean and in the condition of the one there. We also saw a couple that were priced higher and in worse condition as this one. In our opinion the price of the Volvo was reasonable and fair when compared to others for sale and other auto value services. They were also transparent with work that needed to be done on it before listing it. They provided us with documentation of a few minor things they fixed or replaced. Nothing was cause for alarm but the fact that they even bothered to tell us was really refreshing. They even made us a copy to keep for our records. Summary, we feel we got a fair price on a car in excellent interior and exterior condition. The friendly and no pressure service made us leaving feeling satisfied with our purchase. Our son loves it! We will def look at their inventory next time the need arises.

  Wanika Hightower
2 years ago
Great, professional and quality customer service. I would definitely recommend to family and friends. I seen a vehicle I was interested in, called them and was told to come in. I came one hour to closing; they took they re time with me to ensure I was completely satisfied!! And left within 2 hours with a GREAT PURCHASE!! 2 weeks later and had a second mechanic look at the car great vehicle and well-kept condition !!! I m very satisfied with my purchase and will definitely be back in the near future!!

  Thomas Collins
a month ago
Crossroads is a great used place used auto place that sells and buys cars I have been dealing with them for the last 6 years they have been nothing but good to me help anyone that buys a car from them has the same as me

  Andrew Dondero
2 years ago
Overall a quality and professional business and car shopping experience. I called to check out the car I ended up buying, it was ready and in good condition. Brandon gave us a fair price on my trade-in and the car as well, no pressure. When I had an issue with the car they stood by their warranty and I was extremely impressed. They truly know what they are doing at Crossroads and I would recommend them for anyone looking for a car in the eastern PA area. Thank you again for the wonderful car and car buying experience!

  Ben Tebbens
7 years ago
The son of the owner who helped us is certainly a first class guy all around, someone did good...darn, almost makes me want to buy another one. The car had an issue and he was totally upfront with us on the phone about it before we made the hour and a half long trek from lower Delaware up there. Other than the stated issue, the car was 100% solid all around and they adjusted the price accordingly and took care of us beyond measure. Thank you folks for the amazing buying experience...it was a pleasure I seriously wasn't expecting!! God keep blessing you guys, and thank you again, Ben and Glenda Tebbens.

  DON MARKS
5 years ago
Our Jeep buying experience with Brandon was EXCELLENT! We have bought a lot, and own a lot of vehicles and this was by far our BEST! Aside from the long drive down, when we go Jeep shopping again, they will be first on our list. Thank you, Don and Kathy Marks

  Stoane Stefan
a year ago
Mike and his dad were both very helpful. They made the process of trading in my van and buying my new (used) work truck very easy. Contacted me back quickly, gave me a fair deal on my trade in and sold me a quality vehicle. Professional and kind. Would highly recommend.

  Shelby Wilson
2 months ago
Brandon was awesome. Great customer service and very professional and courteous. Would definitely recommend

  Brad Martin
a year ago
Brandon and David were very nice and extremely helpful. They were not pushy at all and gave me a great deal on my trade in and on the car I purchased. Overall a great experience. I recommend anyone looking to buy a very good used car check out Crossroad s first.

  Steve Mowrey
a year ago
The owner Brandon has been in business for decades and there are many reasons why. It's not too often you buy a car, especially used, a feel good about the experience. I feel the price I paid for my FJ Cruiser was competitive and Brandon went out of his way on more than one front to make my "buy" decision a no brainer. I ended up having an issue with the battery and Brandon immediately took care of it. It was PA inspected buy I live in MD and was concerned about it not passing in MD due to how strict they are. All ended well. And a shout out to salesman Mike who was patient with me, answering tons of questions and even texting me pics of the frame, before I decided to make the drive to PA. Thank you Gents. It was well worth the trip!

  Mary Beth Taylor
8 months ago
Very pleased with my new Landrover!No Pressure Sales, In and out the door in a reasonable time. Brandon and David were very acomodating. I would highly recommendCrossroads Auto Sales

  Ariel Mack
2 years ago
I was searching for an Infiniti G37 online and came across Crossroads had one listed. Now usually I m not a small car lot type of girl. Why you may ask . Because it s usually not a good bet without knowing what your looking at. I took a chance based off of reviews and drove from Delaware up, and I m really glad I did! The owner personally helped me, he was very transparent about the vehicle and gave me a great price as well. I took it to my local mechanic and he verified its a solid car.

  Brett Johnson
a month ago
Good service, very straight forward, allowed me to get the car checked by a mechanic. Would recommend!

  Frank Carr
5 years ago
This was a great experience buying a car. Very easy to work with and an amazing price on such a nice vehicle. I highly recommend giving these guys a shot for your next car purchase.

  William Brandts
2 years ago
Brandon and Mike two great gentleman to work with. So I lost my car to the flooding and I was looking for something fun and found a great 2010 Audi A3 every time I get in it I smile ear to ear. The two of them made buying the car so easy that when it s time for another car I ll be looking there first. The two of them are straight shooters they tell it like it is and it great to have honesty right away when looking to buy a new used car.

  Mike Langmaid
4 years ago
I just got a great deal on a nice low-mileage Infiniti in great shape! It was a very straightforward, fast, no-pressure, relaxed experience with Mike and Brandon. Even after I had already bought the car and found a leaky tire, Brandon bought me a brand new one; these guys really stand behind their cars. I am very pleased and would definitely buy another car from Crossroads in the future.

  David Heckscher
4 years ago
Overall great experience! We have purchased 2 cars from here and will purchase more in the future. The owner Brandon and the entire group are great! They look out for you and are super honest! We live in Maryland....but it's worth the trip to deal with trustworthy people!

  Darren DeFrancesco
3 years ago
BEWARE: While their cars look very nice, I looked at 2 cars and noticed some safety issues. Sure, they are used cars but no one want to compromise safety for savings. FYI, I'm a mechanic and when I pointed out the issues, they seemed aware of them, things like exhaust leaks and steering problems, (also a significant coolant leak). I tried to pursue purchasing one of the cars and was told I would be contacted, never was and they sold the car out from under me. Easier sale? greater profit? Unsure, they did not respond to my email.UPDATE:It is unfortunate that Brandon's response is full of inaccuracies in an effort to save face. The fact is, he did not call me back the following day as promised and he did not respond to my email, only to my review. There was no offer made, only an explanation of my budget, which was flexible. If Brandon had responded as promised, that he would "have the car looked over and get back to me", my daughter would be driving the car after fixing the very common steering issue as safety should not be compromised. I take pride in my integrity as a certified mechanic since 1986 and likely know more than the salesman about mechanical issues. Reviews are for the buyers consideration ... proceed with caution. Looks like his last positive review was from his employee.

  Jay Shah
3 years ago
I recently bought a terrific F-150 from this dealer. Was one of the most efficient and frictionless transactional experiences I ve ever had. Michael and Brandon make that happen by being transparent and very responsive. Solution oriented, knowledgeable, honest and pleasant. They keep it real and natural. Far exceeded my expectations. I d recommend them with no reservations if in the market for a pre-owned vehicle.

  Vicki Girl
2 years ago
5/20/2021I highly recommend Crossroads Auto Sales for your next used car.� If I could give them more stars, I would!I went to the lot to check out a Mini Cooper and drove away a short time later in a gently used BMW 3 Series.Mike and Brandon were complete strangers prior to my arrival to buy a used car.� � They both made me feel comfortable with NO pressure and the car buying experience was simple and seamless.I took the car to an independent mechanic who did an inspection of the vehicle and there were a few problems identified that needed attention.� � I contacted Mike and Brandon who worked with me to resolve the issues and now the car is good as new.- Thank You, Crossroads Auto Sales!

  Hannah Atkins
4 years ago
Recently bought my Range Rover from Crossroads Auto Sales and could not be happier!!! Brandon went above and beyond to help me find my perfect car. The whole process was so easy and smooth. The service is beyond exceptional. I highly recommend Crossroads!

  ND
2 years ago
Both Dave and Brandon were very easy to work with. They went above and beyond to make sure I was getting the best deal on the car I purchased. The whole process was hassle free, and I look forward to working with them again in the future. Hands down the best used car dealer in the West Chester area.

  Jason Chafetz
5 years ago
Ive dealt with Brandon many years and have bought 3 trucks from him always getting the best deals and service. I would recommend him to any one in need of a vehicle from a trustworthy company. All the trucks are still running great . Very pleased.Jason

  Michael Muir
4 years ago
I had such a great experience buying my Jeep Grand Cherokee from Crossroads last year. Brandon and Michael were both extremely helpful throughout the entire process. They even showed me features about the Jeep that I didnt even know about (even after my MANY MANY months of researching the vehicle!). I would highly recommend Crossroads to anyone looking to buy a reliable and affordable vehicle!

  Kristen Verna
5 years ago
I ve known the owners of this place for years and sent family and friends their way over the years who have all been very pleased. My grandfather bought his pick up here a few years back and it still runs great. I don t know where else you can get a luxury car for a good price.My husband and I were looking for a first car for our daughter and Brandon was able to find us an adorable BMWX3 that s all wheel drive, safe and had very low miles which was important to us. She absolutely LOVES her beamer.Anyone looking for a used car- check this place out before wasting time anywhere else!!!

  david arnold
5 years ago
Brandon went above and beyond to help me out. I needed some work done for my car to pass Maryland inspection and the warranty company was no help. But he was able to call around to shops in my area and find one that would do the work. He's been nothing but processional and always gets back to me as soon as he can. He answers all of my questions and has helped me out a lot. Way more than he is obligated to do. Would definitely go back to buy another car from him.

  Saad Mustafa
9 months ago
Amazing people and very genuine vehicle. Just got an awsome low miles excursion for an amazing deal. Would definitely recommend these guys!

  Ron Lambring
4 years ago
Buying an automobile sight unseen (except over the internet) 600 miles away is an endeavor that requires caution, and ultimately, trust.David, did a visual inspection for me over the phone and we agreed on a price subject to an independent inspection.David, at my request, took the automobile to an independent shop for a prepurchase inspection. I got the results and wired Brandon the purchase price and the Mercedes was delivered to me by a firm Brandon referred me to at a rate lower than UShip. The title arrived before the automobile by overnight mail.My experience with David and Brandon was seamless. They did what they said they would do and the Mercedes arrived as represented. No problems, no excuses.

  Tim Lawson
3 years ago
Just purchased a Lexus from Crossroads. They were very easy to work with. No pushy or tricky sales tactics. Brandon and Mike made the process easy and smooth. My wife and I are very pleased.