Ciocca Chevrolet of West Chester Service & Repair Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Keithe Merl
2 months ago
The service team listened to the problems I was having and are very helpful in getting me in for diagnostics. They are quick and thorough with the system checks. The solution was found, parts ordered quickly, and it was bang-easy getting in for the repair. They worked with my schedule, completed the work quicker than expected, and even came in under the budgeted costs. from me. I will be back when service is needed.

  John Madarasz
4 months ago
Great experience recently for oil change, and tire rotation, and 1st rate diagnostic on a bad pinion bearing in the rear differential of my 2016 1500 High Country. The service tech Susan Sweeney was top notch, and Jason Garrison was awesome at the desk coordinating and taking care of everything to get the job done. 5 star job and highest recommendations. They correctly diagnosed and repaired a serious problem that could have led to costly or catastrophic future damage. Thank you for everything

  Denise Sokalczuk
2 months ago
I am happy with the service I received. I did need a part that was not available when I purchased my vehicle. That installation took less time than the estimation so that was a pleasant surprise. I do appreciate the video of the checkpoints on my vehicle. Thank you

  thomas marlin
2 months ago
I had a wonderful experience with this dealership. I had an unfortunate major issue outside of my mileage warranty. Through GM and this dealership my costs were reduced by 80% and I was given a loaner car. I really appreciate my local dealership. I recommend anyone to give Ciocca Chevy a first look.

  Michael Valichka
2 months ago
George Vanvogt the service writer was extremely helpful. Was able to fit me in on short notice, ensuring oil change an tire rotation were completed. Also a warranty issue had occurred at 11k and 22k miles. Serpentine belt shredded twice. Inspection of the Serpentine belt was done for condition. At this time checked out ok. In and out in a timely manner.

  Tony Musacchio
a month ago
My service was quick. Everything was discussed before work started. There were no surprises. I was also given a list of issues seen on a visual inspection and items to be addressed due to mileage. Overall, a very positive experience thanks to Jason.

  Maria Cunningham
a month ago
From the start of dropping car off to picking car up was a easy and pleasant experience! Awesome dealership!! So glad I use this dealership for the maintenance of my car!! Would recommend this dealership to everyone!

  Jackie
2 months ago
Everyone was polite and courteous. The showroom was clean and spacious. Easy parking for new customers. Variety of vehicles and colors to choose from. Huge shout out to Chris Dague my sales guy. Round of applause to his supporting cast, Brian* Chris* Corey. Loving my Equinox. Danke Ciocca!

  Steve Geib
2 months ago
Great service, love getting videos of what the mechanics are seeing so that I can make educated decisions on repairs. Jason and team were great helping me out as I had to drive halfway across country for a funeral and they got it fixed and I made it!

  Susan Mangigian
2 months ago
I was treated respectfully and they finished my oil change and tire rotation in less then an hour. My first service there and I was very pleased.

  Michael Schray
a month ago
Jason helped me with a Chevy volt having trouble. Turned it around in less time than the time other dealers would have had waiting in the lot. Friendly and helpful

  Michael Bonney
2 months ago
I have very poor experiences at other Chevy dealerships although I didn t get everything fixed completely. It wasn t their fault we need to run the truck some more to figure out exactly where the leak is coming from and I m OK with that.

  Rob Reid
2 months ago
Service was very good at Ciocca Chevrolet and they went out of their way to get a tire they didn t have in stock so they could take care of me while I waited. Thank you!

  Esther Toth
2 months ago
The service reps are very helpful and friendly. My appointment time is always prompt.

  Charles Wallgren
2 months ago
You are the best dealer service and finance I couldn t be more pleased thanks for all you provide

  Patrick Boyne
2 months ago
Always a good experience at Ciocca Chevrolet! George Vanvogt is always very pleasant and helpful!

  Kelly McIntyre
2 months ago
Thank you Jason, Rick & Rich for always being so thorough, professional and going above and beyond for all my car needs!

  D Seifert
4 months ago
Great service department. Quick in and out. Fair pricing.

  David Chimchirian
a month ago
Rick was outstanding, very friendly, very professional. Quick service

  Dameon Hefner
a year ago
This dealership will do work for you before giving a final price and essentially force you into paying a ridiculous price that you could have done WAY cheaper yourself. Will never recommend this place ever to anyone.Salesmen are nice though.Edit* I emailed the dealership and they are not very responsive. Emails seem like the best way to have a paper trail to protect yourself as a customer and it makes sense why they ask you to call.

  tim carreras
4 months ago
I was in for a recall on my 2500HD. Quick and easy. Thanks guys!!

  Sherri Ziegler
2 months ago
Great service and excellent staff. fast and convenient

  George Bailer
4 months ago
Service was prompt and all of the techs and advisor s friendly and efficient

  Joseph Peterson
2 months ago
Amazing car dealership !!! Friendly and efficient, enough said !!

  Fred Nehr
4 months ago
George in the service department was very nice and helpful

  Claudia Silverang
2 months ago
They did a great job in a timely fashion

  Corey Blake
a month ago
The crew at ciocca was great!

  Kathleen Edwards
2 months ago
I was treated royally by the check in crew!

  Jorge Sotelo
2 months ago
The best

  David Kapp
2 months ago
Great service