Davies Ford Inc. of Charleroi

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  G. Alexandar Tyson
4 days ago
Davies Ford is amazing. I have been car shopping for a couple months now looking for a well maintained and priced Ford Explorer ST or similar vehicle. After going through about 5-10 different cars, I stumbled across a gold certified ST at Davies. Within moments of reaching out #BobTheInternetGuy contacted me providing exceptional customer service from first contact all the way through the deal. I will definitely refer my friends and family his way!

  JOANNE SANTORO
2 weeks ago
I can t say enough about how pleased we were with our experience buying our F-150 from Davies Ford! Everyone we encountered was very friendly and very professional. Our salesman was Joshua Kimbril, he was very patient and took his time explaining everything. They treat you like your family there, I would recommend them to everyone!

  Flower Child
6 days ago
Davies Ford treated us like family , were very knowledgeable about the Explorer we bought and worked well with us on our trades! Everyone was friendly and pleasant! Bob did a great job throughout the whole buying process!

  Robert McGrady
a week ago
Davies Ford is very helpful in choosing what to purchase. They explained all processes well. Everyone is very nice. Warranty products we're explained well by Amanda. Joshua my sales guy was the best sales guy I've ever dealt with.

  Breanna Scott
2 weeks ago
#bobtheinyernetguy hooked us up!! He went above and beyond for us and we are so grateful to him and to Davies Ford in general! We are for sure lifetime customers

  Austin Jones
4 weeks ago
I ve had bad experiences with other Ford dealerships and was ready to stop taking my vehicles to them for service. I decided to give Davies a shot and I m glad I did. My car was taken care of quickly and they honored the special request I put in the service notes. Barry in service was easy to talk to and very polite. I ll be bringing my Fords to this dealership from now on. 5/5

  Dave Striegel
6 days ago
Highly RecommendOrdered a new 2024 Hybrid Maverick Lariat from Davies Ford and was pleasantly surprised at how different they are! This was not in any way a typical new car dealer experience - it was actually nice to go there!! Our salesman Doc literally treated us like family (in a good way:).I knew exactly what I wanted and they sold it to me without any of the usual shenanigans most dealers try. I never had to talk to the "sales manager" for upsells, no trade in hocus pocus or pressure of any kind.I would feel very comfortable letting my wife go in there to buy a car or get service done without me, and that's saying a lot!

  Laura McDaniels
4 weeks ago
We drove 2 hours to get to Davies. They were great to deal with- knowledgeable about the vehicle, fair with pricing, and accommodating while we were at the dealership. I recommend them for your next Ford!

  Courtney Przybilinski
a month ago
My husband and I were able find the perfect car for our soon to be family of 3 and a set of paws. Emilio was so kind and helped us with every step along the way. I d highly recommend him and Davies Ford to anyone looking for a new car.

  Debbie Kinney
a month ago
Exellent Customer Service! Love my Ford F150. Tim K. was great! He met all of our needs. Highly recommend buying from Davies Ford! Shout out to Emily as well! She was great! It was well worth the trip from Wheeling!

  Brandon Glover
3 months ago
Purchased a 2018 Fusion Sport from Davies in the summer of 2020. Circumstances were weird around buying cars at that time, and I didn't want to immediately write a review due to the issue of the pandemic and the mandatory shutdowns for most businesses.At this point though, I feel that I have gone long enough to know that many of the details of my purchase were NOT related to the pandemic, but also that the dealership sold me a good car.I first got in contact with Davies around May to inquire about a Fusion they had in their inventory. It looked to me like the car had been on the lot for quite some time, especially since they had to transport it from their warehouse before I could come see it. The car looked good on the online posting, and equally so in person. I was happy with the condition of the car and was told that due to the pandemic, they were not yet allowed to sell it. I had no problem with this.Fast forward to June (dates are approximate, but it was just a few weeks later), and I got a call and was told that it would be possible for me to come sign the paperwork and pick up my car.When I arrived, the car was pulled to the front of the dealership, which I see is pretty standard for their sales. However, I also noticed that the passenger side rear wheel had been curbed at some point between when I had first seen the car, and that day. I also had saved the pictures from the online listing, which confirmed that no damage was present at the time the car was listed. I was upset about this, but not unreasonable, and requested that the dealership have the wheel refinished at their expense (not even replaced, just refinished). I was met with immediate resistance, and even told "Not everything in life is perfect" by my salesman. Eventually, and only by speaking to the finance manager separately, was I able to come to an agreement with them that they would cut me a check for the cost of the refinishing, if I would go get a quote from a wheel service. This did in fact work out and they honored the agreement.There was also the back and forth of the extended service plan, which I understand is something they have to try to sell, especially on a car that I suspect they lost money on. But I flat-out told them at the start that anything that put my payment above a specific dollar amount per month was out of the question, and they continued to try to push the issue a half-dozen more times throughout the paperwork process.The car itself has been wonderful, and I have had zero mechanical issues with it, though that is hardly a testament to the dealership. A few weeks after my purchase, the oil life indicator did appear on my dash, and I changed the oil. The oil in the car was black, and I suspect it was not changed as part of the CPO inspection process, as it should have been, but I would prefer to do my own oil changes anyways, so this wasn't an issue.I can't speak to the quality of the service department, as the car has never gone back, it is serviced at Meegan Ford instead.Overall, I don't know if my bad sales experience was a fluke due to the crazy year when it took place, or if I was simply unlucky, but I do not plan on purchasing another car from Davies Ford in the future.

  John Fragello
a month ago
Came into Davies Ford to talk about a lease upgrade. Bob Cardenas helped us out on getting a new 2023 Ford Explorer. Could not of had a better experience with vehicle shopping. We will definitely be back. Thank you Davies for a great experience#BobTheInternetGuy

  Renee Basiorka
2 months ago
Thank you Internet Bob #Bobtheinternetguy. After a long search for a new Explorer ST, I found myself at Davies Ford. This was my first trip to Davies Ford and I couldn t be happier. The team here is amazing! They treated us like family and that s exactly what I was looking for. Bob The Internet Guy is a blast and made our experience wonderful! I would highly recommend stopping in to see Bob! He gave us a deal I never thought was possible. Thank you so much for everything, Bob! #BobTheInternetGuy

  Blake George
6 days ago
Had a good experience with Bob the internet guy. He helped me buy my first truck. It was quick and easy. Explained everything well and see through. Will definitely be back.Thanks #BobTheInternetGuy

  Donna Bistline
2 months ago
About 3 months ago ago my husband and I had what we thought was a bad / frustrating experience with Davies Ford. And in that moment he vented about his frustration on Facebook and his doubts about their service . We are very sorry that that happened. But I am very happy to report that we listened to their feelings and gave them another try. It seems to have been they were in process of restructuring their service team etc .to provide better overall care.and quality in their program and we are very pleased that we took another chance to have us help them because their restructuring of their service team from. SCOTT TO CHRIS Z. TO FRANCES AND MAX AND EVEN Brian the mechanic came through for us . As they worked on the car kept in contact every day with us - even went as far as giving us a loaner as the month went by and the engine needed to be replaced. They dealt with our picky warranty company held them responsible for payment and today we are completely satisfied with their care of us and the car.We are glad we took a second chance and wanted to clear the air and give credit where credit is due ! Thanks guys!

  Ryan Jobe
9 months ago
Awesome experience at Davies Ford today! I was crunched for time and Bob Cardenas got me in and out in no time. Fastest and most pleasant truck experience I ve ever had buying a new-to-me vehicle. Bob was able to give me a great deal for my trade in to make the deal work. He also was able to beat the financing I had already aligned, win-win! #bobtheinternetguy

  Charlie Morris
a year ago
We came all the way from virginia to pick up a super clean Focus RS! We had a great drive up and enjoyed seeing the interesting town the dealership is located in, very vintage and unique! The car was taken care of very well and the purchase process was very smooth and straight forward. By far one of the best dealership experiences my dad and I have had in a very long time. Also, got the pleasure of dealing with #BobTheInternetGuy , a really down to earth, great guy! Wouldn t have been able to make this deal possible without him and his team; definitely worth the drive out here, would do it again in a heartbeat! Check them out if you are local or even out of town, amazing people!

  tammy charlton
4 months ago
My experience at Davies Ford in Charleroi was exceptional. Great company and everyone I spoke to was very pleasant. Bob the internet guy was our salesman and he treated us like family and was very knowledgeable about our chosen 2020 Ford Edge ST.

  Beth Borinsky
2 months ago
I came in to Davies ford today and met Bob the internet guy. I was looking at a used vehicle and Bob was very helpful in every aspect of me wanting to purchase this vehicle. Bob went above and beyond to help me get into a new vehicle. He was very pleasant and definitely does an excellent job to help people get what they are looking for. Thanks #bobtheinternetguy

  Michael Calfe
3 months ago
Just landed a brand new 24 Maverick and it wouldn t have been possible without Bob. This truck sold a few days prior but luckily for me the potential buyer backed out Bob was on the phone with me 15 minutes after he heard and helped me get the truck. I was at the dealer in an hour and out the door with a sweet deal a few hours later and I couldn t be happier with the experience. This kind of feels like a Christmas miracle but honestly it wouldn t have been possible without Bob being on top of things and helping me get my dream truck. I couldn t recommend working with him and the rest of the Davies team enough. You re the man Bob, thank you so much! #BobTheInternetGuy

  Michelle George
6 days ago
Had a good experience with Bob the internet guy. Process was smooth and fast. He was thorough and no pressure. Will go back to purchase our next vehicle. Thanks #BobTheInternetGuy

  L Krznby
10 months ago
Wasn t sure when I left home this morning whether I was going to buy the Ford Bronco Sport I saw online or not. Working with Bob Cardenas at Davies Ford was great! He went through the great features of the Bronco Sport with me during our test drive. He made the process easy. Super sharp Bronco Sport! Vehicle delivery was quick and I was on my way home with my brand new vehicle the same day. I will definitely be back to Davies for service and other vehicle needs.#BobTheInternetGuy

  Ashlee Beilke
4 months ago
I was in the market for looking for a ford expedition for our family! I reached out and talked with Bob (the internet guy) from Davis ford. I told him what I was looking for and my price range. He found the perfect expedition for me! Did everything online and walked in and signed and we were on our way! He took care of us and didn t try to over sell us! Very happy customer for life!!! To many memories in our new car until we come see you for our next one!Thank you!!!#BobTheInternetGuy

  Joe Minkovich
5 months ago
3rd new vehicle purchased here and as always great people and service. One of the few small town dealers left and definitely the way to go over the big super stores. Emily in the finance office was great as was Jim the owner in getting my deal done. Thank You!

  adam palyo
5 months ago
My wife had finally found the Ford Lightning in the color she wanted. We spoke to Internet Bob on the phone, told him what we were looking for and he made it happen! The transaction was simple. The night we brought the truck home there was a minor issue, Called Bob, he came to our house with his truck, swapped vehicles, had it serviced next day and they returned it to my wife at her workplace. Ive never had service like that from other car dealerships. We hope to do more business with Bob in the future.

  Barbara Sabarese (Babs)
a month ago
I went in to meet Internet Bob! He helped me get an amazing deal in my new Escape! I'm so excited with the purchase and happy with my deal. Thanks #BoBTheInternetGuy. Thanks Davies Ford.

  william goodwin
2 months ago
Have been looking for a new vehicle for a while. Bob worked and got me an amazing deal on the perfect one! From start to finish the process was quick and painless. Highly recommend! #Bobtheinternetguy

  Whitney Cardenas
a year ago
I traded in my 2020 Explorer ST for a 2022 King Ranch Explorer and I am beyond happy! Bob the Internet Guy was a fantastic salesman, best I've ever had! His friendliness, customer service, attentiveness, and efficiency were above and beyond the entire buying experience. He even had a cute smile. :) #returncustomer #bobtheinternetguy

  Jeremy Kinneer
2 years ago
Bought my 2nd vehicle from Davies this past week, and it could not have been any better. Everyone is super friendly, and they make the car buying process super easy.

  Troy VF
4 months ago
Bought my new f150 at Davies Ford of Charleroi and couldn't be any happier. Bob a.k.a the Internet guy got me a great deal and made the whole process as painless as could be. Thanks again Bob and the team at Davies.