Extra Space Storage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  loretts54
2 weeks ago
Best Storage unit ever had!Facility is clean, well kept, has easy access, and secure.The rolling carts are great and make moving stuff in and out a breeze.The staff is friendly, helpful and courteous.Would recommend to friends and family.

  Eva Kay
2 weeks ago
I recently rented a storage unit at Extra Space Storage in Chalfont, PA and I m super happy with the experience! My rental process was very easy thanks to Mark, who was super helpful, answered all of my questions, and gave me a tour. Their price was a great value for the space and service provided. The facility is clean, well lit, and feels very secure. The elevator and rolling carts they provide made moving my items in very easy. I would definitely recommend them!

  Rebecca Whittington
a week ago
I was quite pleased with my experience when i checked in at Extra Space Storage. Marc was extremely courteous and walked me through from beginning to end. I found my space very clean and it was very easy to get all of my items in place.

  Nance
2 months ago
We rented for many years. The facility was very clean, well lighted and temperature controlled. There were always carts available when needed to load or unload. The code operated entry door was always in good working order. The parking spots directly outside the entry door were roofed to protect belongings from the elements if unloading/loading in wet weather. When we vacated the facility it was a seamless process. The staff were very easy to work with and always accessible if needed. Overall an excellent storage facility. Thank you Extra Space Storage!

  Joe Morrison
2 months ago
I just went online and rented a 10x20. This is the first storage space I ve ever rented. It was so freaking easy. I was SHOCKED that it was ready for me to get the keys INSTANTLY. I went down to get the keys and see where it was. I didn t know I d be getting the white glove treatment tonight too. Marc took the time to walk me to the units, show me both entrances, and give me a better set of locks with the same keys because it s really two units next to each other. Oh, and he did this on his dinner break. He was very, very friendly and it really shows he cares about all his renters. And the price is right too, it was the least expensive 10x20 I found by about 20 bucks a month.

  Katy Ruland
2 months ago
The dock height loading dock with large door opening was a real life saver. Was able to store a whole bakery s equipment and easily load and unload from the delivery trucks. Trucks with lift gates are able to back right to the loading dock. It s a one of a kind storage facility for this reason. Workers easy to work worth, clean, bathrooms nice, and had zero issues here.

  Michelle Michiels
2 months ago
Marc was very polite, friendly, and respectful. He gave me a tour so I d feel comfortable finding my indoor unit when I came back later. The facility is well lit, clean, and spacious. The wheeled carts are very helpful.

  Jeannette Sparks
3 months ago
Marc was extremely kind, very efficient and helpful. The whole place was very clean and well maintained. There was plenty of lighting for us to work by. We never had a problem with getting carts to help us move boxes. The move out process was quick and simple. We have no worries with keeping our items there. Thanks Marc you re great!

  Perris Alysse
a month ago
Super clean and well maintained storage unit managed by Mark and his assistant Parker, they are very friendly staff with the best rates I ve seen! Great for an in-between move or I could foresee using long term if needed, I highly recommend :)

  Nancy Benonis
2 weeks ago
Always, very helpful Mark was especially kind and pleasant courteous, and very helpful. The staff is always helped me when I forgot my code. It s always very clean and very lit up. Thank you

  Keri Ames
3 months ago
Great facility, clean, well maintained and great friendly service. Marc went above and beyond to lend me some tools I forgot and saved me another round trip home! Highly recommend! Thank you!

  Amber Youssef
4 weeks ago
A very good experience! Place is very clean. Marc was very professional and informative in showing us around patiently to find the perfect units to fit our needs! Highly recommend!

  Annie Lu
3 months ago
Easily the best storage experience I ve ever had! Totally seamless online reservation and payment, idiot proof (and totally contactless!) check in process. I moved here from another storage facility and the difference is night and day. Shoutout to Mark for helping me return my lock too - they bill you for a new one that they leave for you in your storage locker - but if you don t need it you can return it to the office and they ll refund your account!

  Sheila Cervone
3 months ago
Such an easy process. I went online completed the paperwork and received everything I needed right away. Mark (manager) gave me a call within 24 hours and offered us where the storage unit was located in the building. Everything was extremely clean.

  Chelsea Smith
4 months ago
Super easy process from start to finish. Marc is very nice! He called to check in if we needed anything prior to move in or had any questions and was very helpful on the moving in day showing us to our unit and asking about our holiday

  Sharyn Gogel
2 weeks ago
Was able to secure great local space for storage at Extra Space in Chalfont. Indoor and close to the field our Special Need Top Soccer Program. Wonderful and helpful staff made this process super easy. Thank you Parker!

  Michelle ShilohLauren Racicot
4 months ago
great friendly and courteous. mark takes such pride in what he does. made me feel comfortable and was very respectful. beyond helpful and reassuring. I was pretty cynical about leaving my stuff in a random place but he really helped me feel better about it.

  Chris Vittorio
5 months ago
Parker was extremely friendly and helpful. He was very easy to work with and he explained the monthly rates, billing process and lease terms very clearly. Made my first time renting a storage unit very easy. Thank you!

  Craig Rotelle
a week ago
Great service, everyone is always helpful and everyone I v needed for assistance has had a great attitude, very pleased with selecting this clean facility.

  Lily Khoo
6 months ago
My fist time using a storage. I love how clean, well lit and spacious it is in this location (West Butler Ave, Chalfont, PA). The staff are very helpful and friendly. I had Samantha at first when I signed up but I dealt mainly with Mark most of the time. He is always helpful and listens to me. I used this facility for 11 months and finally am ready to move out. I am a very happy and satisfied customer. Will strongly recommend to my friends and family

  Dave Morasco
3 months ago
Mark and Parker were great to talk to and to work with; getting me into my unit. And, they have awesome prices. I strongly recommend Extra Space Storage.

  Jonathan Steiner
a month ago
This facility was great for our short term storage during a cross-country move. The staff was on hand to answer questions, and the facility was clean and accessible.I will use them again in the future for storage if I need it.

  Alexander Miller
3 months ago
Parker and Mark are a special duo. Their clear minded kindness and openness and attention to detail combined toMake my experience the best in my history with various others as they say top notch knowledge and care and friendliness were a welcome change from the norm. I say promotions all around. Thanks again to both of them

  Allison Wright
3 months ago
Excellent level of service provided by the assistant manager, Parker. He made sure the transition to our new unit went smoothly which is a big plus.

  Anthony Cappuccio
a month ago
Quick, hassle free set up of obtaining a unit and great customer service, the guys on-site answered all of my questions and made it an easy experience. Recommended

  Benjamin Ciesielski Jr
2 months ago
This place is super clean and well lit. Mark the manager and Parker are both very personable and helpful. Great place to do business with!

  Jeff M
4 months ago
Mark (property manager) was very helpful and friendly over the phone - truly a rare customer service experience. Appreciate how the property is always clean, well-lit, and accessible.

  Heather Klitsch
a month ago
Place was clean and secure. Customer service was great. Maybe consider having some larger carts for bigger item.

  Lynne T
5 months ago
Marc was very courteous, professional and friendly. He was also very helpful in locating the unit that would work for me and explaining the layout and procedures . Also , the facility was very clean and well lit.

  Michael Power
7 months ago
Fantastic A+ Customer Service.Mark is awesome! Very helpful and supportive throughout my stressful moving timeframe.Facility is very clean, easy access and provide carts to make it easy to load up items to take to and from your unit!Highly Recommended. Best of the Best!!