Bik's Auto Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandyn Gipe
a month ago
Wow!!!! this place is top notch! They honestly do take pride in their work and your car. They went above and beyond to ensure my car was perfect. Even replaced a latch that was still working just wasn t brand new. 100% will be using them for any further work. Thanks so much to everyone who has worked on my car!

  Margaret Bailey
3 weeks ago
I drive a fourteen year old car with 150,000 miles on it. Thanks to Michael Bik and his team I can now drive it 100,000 more miles. Michael didn't just repair my car, he restored it and it looks better than it did before. Words cannot express how thankful I am to have found this place with such a dedicated staff that takes pride in their work. I will recommend Bik's to everyone I know. Thank you again!

  Kaylyn Thomas
11 months ago
My Bik s experience was better than I could even imagine. I got in my first accident and my insurance company sent me straight to Bik s, as a woman I m extremely hesitant about anything automotive related especially because it was my first accident - I read all of their reviews and decided to give it a shot + boy am I happy I did!From the get go, I received PHENOMENAL service. Mike is super knowledgeable, friendly, easy-going & most importantly STRAIGHT FORWARD! Every question I asked, he answered and reassured. He walked me through the entire process and was in communication with me throughout the time he had my vehicle. He told me to call/text/email whenever - and I truly felt like I could. He takes the relationship with the customer super seriously. (When I picked my car up, a man came in and mentioned he needed to schedule an estimate.. Mike did work on his car 2-3 years ago and remembered the gentleman and the exact model and year of the vehicle it was. I was stunned) I knew then I definitely made the right choice. Not only was Mike s customer service great - even the employees in the shop were stellar so many smiles and great attitudes!Regarding my vehicle work - I dropped my car off on a Friday morning and I got my vehicle back the following Friday - I know that is crazy! He went out of his way to do everything he could to ensure I was not inconvenienced longer than I needed to be. He went out of his way to overnight ship the parts needed for my vehicle. This team is great and they deliver the highest quality work. My car looks better than the day I drove it off the lot. My car was hand washed and cleaned in the inside when I came to pick it up. They went above and beyond what I could have expected. I recommend everyone to check Bik s out. Thank you Mike for a great experience + thank you to the guys in the shop for doing a phenomenal job. You guys rock!

  Keisha Jackson
a month ago
Mike was GREAT!! Service complete in less than 30 days. They were willing to explain everything in detail and very responsive. SUV looks amazing back like NEW!! If i have a mishap again, I will be here. First time with this kind of service and i really appreciated it. Even gave me aftercare instructions A1 service!

  S.M.
a month ago
I highly recommend Bik's Auto Collision! Mike was so knowledgeable, kind, and professional! Most of all he was extremely HONEST about the work and cost. You don't find many businesses or individuals as upfront and trustworthy. I trust Bik's 100%, and I would not think of taking my car to any other repair shop. A++++

  Rebecca Montney
7 months ago
From the moment I walked into Bik's Auto Collision I felt like I was being taken care of by family. Mike was the first face I saw when I entered the building. He walked me through what I could expect throughout the entire process and he took the initiative & time to call around BEFORE I left my vehicle to ensure auto parts would arrive in a timely manner. I can not thank this family owned business enough for restoring my car back to it original beautiful state. Their team is meticulous when it comes to the quality of work they put out. They have outstanding time management skills and prenominal customer service. Thanks Again, Bik's! It would be great to see you again, but I hope I won't need to! =)Services: Painting, Body & Trim

  Jim Olinger
2 months ago
Mike and his team went beyond my expectations. Both vehicles that we have taken to Bik's were repaired to a like new condition without blemishes. Upon picking up our vehicles, they were cleaned inside and out. Throughout the process, we were pleased with their communication, professionalism, price and overall finished product. From my family to the Bik's family and team, thank you for an amazing job!

  Amanda Jones
2 weeks ago
Fantastic service delivered fast. Everyone was knowledgeable and helpful and kept me updated. Turn around on my VW repair was sooner than expected. Love that they worked with my Geico insurance to make the process seamless. Would definitely use them again.

  Lisa
4 months ago
Mike understood all of my concerns and was very careful not to over promise...instead he under promised and over delivered! Even with the Thanksgiving holiday and crazy time of year I had my car back in a week looking absolutely beautiful! Mike made this experience so easy and pain-free (well, as pain-free as this can be!). He was a true pleasure to work with and I would not hesitate to use them again (hopefully won't need to...fingers crossed!) or recommend them to anyone!

  Ivan Rud
a year ago
Mike is a great guy. He is always very polite and friendly. He and his team do their best to provide the highest quality service to their customers. Picked up my Accord today and am pleased with the repair at Biks Collision center.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Harold E
a week ago
Awesome business, they have earned every star in the reviews here! Customer-focused and family-owned. Mike and the entire team will take care of you and get you back on the road.

  Moneeb Waseem
5 months ago
I had an excellent experience with Bik's Auto Collision after my car suffered some damage. The team was incredibly professional and kept me in the loop during the repair process. They worked swiftly and the end result was fantastic my car looked brand new. Plus, the added touch of a complimentary car wash was much appreciated. Definitely recommend for reliable and high-quality collision repair!Service: Body & Trim

  Becky Thomas
a month ago
Mike and his staff are top notch! He keeps you informed and transparent about parts delays when they happen. We are clearly on a first name basis and I trust this shop to be honest and fair! I appreciate everything they have done for me and my family and will continue to shout their praises and send everyone I know their way! You are a name not just a number here!!! Thanks Mike and I hope not to see you again for some time.

  Ashley Sisto
a month ago
I highly recommend Bik s Auto Collision! They are very knowledgeable and honest which isn t something to take for granted. Mike is so friendly and as a woman, he makes the process easy to understand and I don t feel taken advantage of since I don t know much about cars. I highly recommend this auto collision place if you need a repair!

  Chris Tanner
2 years ago
First off, I am not generally one to leave reviews, good or bad. Only when I genuinely feel it was deserving do I consider offering my experience. In the case of Bik s, I could not be more eager to leave a review.Luckily for me, I ve never needed the services of an auto body shop before. That all changed when my 2020 Dodge Ram was rear-ended, sustaining severe back-end damage. It was difficult choosing an auto body shop since I had ZERO experience with any. After researching, the decision to choose Bik s was surprisingly easy. Not only were their reviews extremely helpful in coming to a decision, Mike from Bik s was a class act from the start. He and his team went above and beyond to get my truck back to it s pre-accident condition. In my humble opinion, it looked better than it did when I drove it off the lot. Mike s easy-going demeanor, attention to detail, thorough communication, and care for the customer are only a few of the many qualities that made working with Bik s so pleasurable. Not to mention the entire Bik s team does absolutely phenomenal work and are knowledgeable beyond belief. I truly wish my all of my experiences with businesses, services, etc. we re as good as what I got with Bik s. I cannot say enough good things about them and am truly grateful for all they did. I would never consider bringing any of my vehicles to another shop other than Bik s.Services: Painting, Body & Trim

  dgsavarino1
5 months ago
The guys at Bik's Auto Collision are great! They scheduled a repair very quickly and had it finished within a week. Not only did they make sure all the pieces and parts were correctly replaced, repaired, and repainted, they cleaned my vehicle inside and out before returning it to me! Great communication, no hassle - just a great local collision center when you need one!Service: Body & Trim

  Nadine Riess
4 months ago
I'm extremely happy with my results! I brought my car here on a recommendation from a friend who recently had her car repaired. They have great communication, and they handled everything with my insurance company. They also worked with the rental company and had the car ready for me when I dropped my car off, and they had my rental picked up when I came back for my car. My car looks like nothing ever happened, and the process was so smooth and stress free. They even cleared my car for me. It looks and smells brand new! Thank you !!!

  Doug Byer
a month ago
Was steered to Bik s from my insurance and am so glad. Mike was the best, very honest and professional, so happy I found a reliable shop. Will recommend to anyone I know who needs auto work.

  Uriah Earnest
3 months ago
To all those looking for a collision shop look no further. I had a 2016 Ford F-150 that was in need of major repairs. Mike is the gentlemen who answered my calls from start to finish. Him and his crew ended up finding more damage than the truck was worth in the end. But I have to say the integrity and straight forward approach made me feel I had made the right decision. It s a family owned 2nd generation collision center that will do everything they can to help you in a time when it can be most stressful (without a vehicle). He has extensive knowledge in all area s of collision and is passionate about his Business and serving others. Deciding who will help you fix or repair your vehicle is a big decision one not to take lightly. Choosing Mike and his team of highly trained team of professionals will be a decision you will NOT regret.

  Adrianna Rowlands
4 months ago
Mike was EXTREMELY thorough, efficient, and accommodating from the moment I called to get my car fixed in July, until it was finished in November. Due to having a newer car, the parts for my car were not readily available to be shipped for a few months, as soon as they arrived Mike did everything he could to get an appointment for me even though they were slammed with business. He got my car in a few days later, and got it fixed in just 1 day!!! He also took the liberty to deal with the insurance company to ensure it was a stress and hassle free experience for me as the customer. Not ONLY did he handle the insurance company, but he also arranged for Enterprise to come pick up the rental car when I was done with it! Truly was a painless transition, and could not be more thankful for all his help and his team's work on getting my car back quickly, seamlessly, and looking just like new again! Thank you for all your help!!!

  Amanda Mumford
a year ago
Was super happy with how fast I could make an appointment! Mike was very helpful and accommodating! Communicated through the two weeks my car was being fixed and was very reassuring and fast! Was excited to get my car back in half the time we guessed it would be done! Thanks a million!Services: Painting, Air conditioningServices: Painting, Air conditioning

  Nichelle Chivis
3 months ago
The damage to my vehicle was repaired quickly. It looks like it just rolled off the showroom floor. Mike made the experience painless. I recommend Bik s for anyone that wants work of exceptionally high quality and customer service that is friendly and efficient. Lastly, Bik s quote was more than $1,000 less expensive than the dealership s repair shop.

  Madison
3 weeks ago
I cannot thank Bik s Auto Collision enough!! It has been a struggle trying to get our car fixed due to a deer collision, and as we had an appointment set up we had another accident happen to the car and they fixed it as well as what we originally came for. Also they are nice and keep you updated about your car. I definitely recommend Bik s. Thank you Mike!

  alex klucker
a year ago
I purchased my 2021 Toyota Tacoma in October of last year. I very much enjoyed making the minor cosmetic upgrades to my truck and am proud of the token of my hard work.Everything came screeching to a halt (literally) on October 14, 2022. My brother and I were traveling when we encountered a relatively minor fender bender on the highway - to my surprise resulting in nearly $10,000 worth of damage to my truck. Fortunately my brother and I were able to reach our destination as we were only 30 minutes away, however the sting of wrecking my new truck was a very tough pill to swallow throughout the weekend.My brother, recognized my anguish and almost immediately reached out to friend and owner, Mike Bik. We sent a few photos to Mike showing the damage. Within 30 minutes of the accident, I was reassured that my truck was in working condition, instructed on how to file a claim and get an estimate approved for his shop, and that he would be able to make everything look as good as new. He told me that following our weekend he would be able to get the truck in for an estimate.Five days after the accident, I was in the parking lot of Bik's Auto Collision where Mike introduced me to Carlitos, the estimator for my insurance provider. My heart sunk to during his examination as I could hear the sounds of the damage I created, watching plastic pieces fall to the ground, my grill was falling apart, my hood was flopping as it could not be reattached, exposing much more internal damage than I had originally anticipated. I was feeling a bit nervous about the ability to repair my truck as Carlitos wired everything together so I could get it home. Sensing my nervousness, I was once again met with reassurance and confidence from both Mike and Carlitos that I was in good hands and they would be able to restore the truck to excellent condition.Mike, Carlitos, and I set a plan to determine how long it would take to order and receive parts and to schedule a tentative delivery. Due to current supply chain issues and many car parts on back order, I was anticipating this process to take two or three months. I was caught off guard when Mike told me he would likely be able to have the parts in within the week, and wanted me to bring the truck back the following Monday so they could begin working.The customer service provided throughout the process was excellent. Bik's Auto Collision relieved the headache of dealing with the insurance company, they acted on my behalf by negotiating on certain parts and ensuring no corners would be cut. I was updated many times, texts, status update calls, notifications on which parts did not fit correctly and which parts would need to be reordered, and again reassurance that everything was coming along nicely and so far according to plan.They are very accommodating as well. We are waiting on OEM fender flares which are unfortunately back ordered as the "aftermarket" flares are not quite the right fit. However, Mike wanted to get the truck back to me as soon as possible - so in the meantime the aftermarket part will do, and only three weeks after dropping my truck off I am once again able to enjoy the fruits of my labor! Of course once the OEM parts arrive, Mike and his team will have me in and be able to quickly swap the new fender flares out.It took ONE single month!!From the accident on 10/14, to pick-up on 11/14. I truly didn't think this process would go this fast - like I said, pleasant surprise.I want to say thanks again to Mike and his team for everything. From the accident advice, to the estimate, dealing with insurance, ordering parts, to instillation and customization - I could not be more pleased with my experience. The work is guaranteed. Their attention to detail made me feel as if they were repairing their own vehicles, the customer service was consistent and informative, and their professionalism and expertise in their craft is second to none.I truly hope to never find myself in these circumstances again, however if I do, I know where I will go - Bik's Auto Collision.Services: Tires, Painting, Body & Trim

  Rafael Seguinot
4 months ago
Mike and his team have taken care of our family twice now on two different vehicles and I couldn't have been more pleased both times. One was a major collision and the other was a minor tailgate repair but both were given the same attention to detail. Communication was good and he explained the timeline well. The last repair was started right before Thanksgiving so I wasn't expecting it to be done until the middle of the following week but they had it done by that Saturday and ready for pickup Monday morning, days ahead of schedule. Hopefully we won't have any more repairs needed in the future but if we do Biks is my shop for sure.

  Stephen Howe
a month ago
Took my car in for fender repair on Monday at 11:30. They told me they would call later with an estimate and said it would be about two weeks. Picked it up Thursday at 1:30 and it looks like new. They even gave it a hand wash! Highly recommend!

  CreateWealthEasy
3 months ago
Great customer service and the job they did fixing my car was fast and even helped me out with Enterprise Rent-A-Car. Thank you so much for your service Bik's. 2 s Up

  Yana Petrova
11 months ago
Awesome, looks like new!I am impressed with the quality and how quickly my car was repaired. Mike is very friendly, helpful and professional. Excellent customer service.I was very worried about the incident, but I'm glad that I got to this service. Very satisfied.Recommend to everyone and will definitely return to the Bik s auto collision.

  gregory plotycia
2 months ago
After being rear- ended, I had my car towed to Bik's collision. Mike kept me informed on the progress of the repairs and had my car ready much sooner than I had expected. My car looks great, and no one would ever know it had been in a collision. I highly recommend Bik's!

  Stephanie Willis
2 years ago
Even though the damage in the first three pictures didn t seem that major, it looked a lot worse in person and was very major to me. This is my very first brand new car and knowing that it s already taken some damage was very heartbreaking, I called my insurance company and got set up with Bik s auto. I did some research prior to calling my insurance company and had already known about Bik s great reputation and was ecstatic to when I found out they participated with my company. I dropped the car off the 20th and got my car back today the 25th. Mike was so thorough when explaining the entire process and assured me that I had my car at the right place. When I picked the car up I couldn t believe this was the same car, it looks brand spanking new like when I drove it off the lot. I couldn t be happier with the crew at Bik s auto, they do amazing work!Service: Body & Trim