Rob's Truck & Trailer

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Harry Toms
6 months ago
Dropped off a box truck to be brought up to inspection standards. 2 days after they said it'd be done, I picked it up. An exposed wire harness under the steering column and a mysteriously hard to roll up passenger window later, I was told to calm down because I pushed back when he denied having messed up the window when he doesn't actually work on the trucks himself. This is poor customer service. Also checked the fluids, and they put the bare minimum amount in that they could. Rob's towing, trying to cost cut by being stingy with wiper fluid, is pretty embarrassing.

  Thomas Varney
3 months ago
This review is more than eight years overdue. I was planning to buy a truck in the area and drive it back to Kansas in 2015. Rob's knew this and they could've treated me like an out-of-towner who would never be back but they didn't. They did a thorough inspection of the truck for a fair price which gave me peace of mind.

  The Way
a year ago
[1st Visit, AUG 26, 2022]repair for air line & fitting for a fan*** nice & professional mechanic (thank you)*** quick & professional job*** very nice price*** clean & comfortable lounge

  Michael Neven
5 months ago
Great service and work. I have had dealings with them for years when I was in Air Freight. Outstanding company and staff.

  IDRIS ABKAR
7 months ago
I wish there is a negative zero star rating this shop are criminals and time wasters I called for inspection and went there, there held truck for whole day in the shop my driver witnessed they were not working on truck but ended up coming out later in the day to say they could not finish next day we came and they handed us a repair cost of $5600 . I knew truck needed no repairs so I took truck to my old shop and for inspection, I pointed all parts robs wanted to change and my guy said all those parts hard 75% of life.. I went back to robs and they insisted I went back to a different shop and they also confirmed nothing was wrong with what robs wanted to charge me for they did all minor fixes for $450 .I went back to robs and they still insisted obviously they wanted to rip me off I went to a different inspection site in pa and in less than 2 hours they confirmed and approved inspection and said nothing was wrong with what robs wanted to bill me for they are not trustworthy . Stay away

  Mike Berglund
a month ago
Cool folks here. Getting truck work done here. Staff here are cool people.

  John Kurz
8 months ago
I am very impressed with the quality, friendliness and professionalism of Rob's. I brought my motorhome in to have my front tires replaced and for them to fix a slow leak in the inner dually on the passenger side. When they removed the inner tire, they brought to my attention it's condition. The sidewall bands close to the rim were showing and appeared ready to burst. As a result, it made sense for me to replace all six of my tires and they were able to make that happen. Also to be noted, I have metal stems that I searched high and low for on the internet that would extend past the rims. As requested, they did not replace them as most shops would have done. I also have a cat that resides in my motorhome. They took wonderful care to make sure doors/windows were closed and that my cat did not leave the motorhome.

  Donald Edwards
2 months ago
Donnie is the man. He went above and beyond what was asked and that's what matters to me. You guys are my go to if I'm in the area with problems

  Kristen Ellershaw
5 months ago
Bill and Jess were amazing! Had the greatest experience with them.

  Michael Conners
5 months ago
Very nice and friendly. Did the work very timely.

  Heriberto Alvarado
7 months ago
I m so happy I went to this place to get my trailer worked on. Amazing work amazing people. I will be coming here again.

  Oksana Harris
a year ago
We needed some work on the buttom of our older, pop up camper. This was our first time servicing it since our purchase. Wheels, breaks etc. All though this is a truck place they were able to complete the job. Communication is a bit lacking. We realized we had to call few times after not hearing from them for a whole week, to be informed and sign off on the job all though they had our contact number. BUT they were able to finish it right on time before our big trip. The mechanics took the time to explain the work and the added little things that we were actually missing all together at pick up. Over all we were happy with the job and if we need more done would be back

  William
7 months ago
Very happy with the entire team at Rob's. They do very high quality work and deliver what they promise.

  Marc Bress
5 months ago
A++. Great service. Always attentive.Thanks!!

  frederick mack
11 months ago
Awesome customer service and repairs.Jessica and Bill are amazing. And the mechanics were accurate with their quote. And got in and out

  Patrick Carmona
4 years ago
Very helpful people, great mechanics. I had a head lite problem. Your mechanic came out and found out that the previous repair was done wrong. He replaced the lite harness properly and was done. Great job. 4 out of 5 stars leaves room for improvements . Thanks again.

  Shawn Souza
3 years ago
Had to make a road service call due to an air bag on tractor. Very fast show up time and very fast at picking up the part and the install was also fast. The mechanic that did the work was very friendly and helpful. He even found out what was causing the air bag issue. Will be using you guys when ever I m in the area in the future!

  M. Giovanni
2 years ago
Place has the right name.They are thieves that will rob you blind.They tried to charge me $250 for an air leak at the fitting on my airbag while doing an alignment. The idiot that did it did not use a torque wrench when he shimmed it and my rears almost broke away from my truck.THEY WILL RIP YOU OFF. BEWARE!!!

  nunya buisness
a year ago
Called for a 15 minute job, an easy to reach plastic air line, 4 hours later I called and asked where the service truck was...they arrogantly said...you go behind our contract customers....but thanks for the credit card info!Nasty, condescending and insulting.

  jaycee weaver
5 months ago
Good fast sevice on my box trailer!

  Jem
a year ago
Was coming home and was driving near one of the service vehicles this company owns and the service vehicle proceeded to run me off the road. Seemed like a bad case of road rage, due to I was driving the speed limit. Must be proud to hire drivers like this!

  Kabuya Olivier
4 years ago
A week back i had my straight truck towed to this shop,it had an electrical issue in the dashboard where the wipers,charging pot and the lights in the cabin were all down. The front writer told me they gona fix this issue asap,they demanded six hours for diagnosis.one hour being $130.I agreed but after that nothing was fixed instead they demanded more 30 hours!! 30*$130=$3900! Basically all these dudes squeeze the hell out you and they don t care other than minding about how they can get more money from you on a minor issue.. I had to pay them the first bill of $1000 and drove my truck to NC. Surprisingly,the truck they wanted to fix at almost $5000 on a mere electrical issue, it had to be fixed for ONLY $250 for just 2 hours!!!!!Shame on you guys at Robs Truck and Trailer in Bristol especially the counter dude called Mike!!

  David Reisinger
a year ago
Picked up a trailer that customer punched holes in the roof with a forklift, was sent to Robs and they got it fixed and had me rolling within a few hours. Thank you.

  inder dhillon
4 months ago
Mr. Shane is so nice and so helpful

  ELI ABREU
3 years ago
Quick fix on my truck, nice people

  Brian blystone
7 months ago
Quality work at fair prices from top notch techs.

  Study4life
5 years ago
They just charged my brother $160 for a 13 minutes or less drive. It was just right across the combarry bridge going NJ. Won t recommend at all...

  Paul Conway
a year ago
I work at Robs trailer repair good place to work. We do good Quality work. No job to Big or to Small

  Teodor Suveica
6 years ago
Job is well done and fast, but if you didn't ask for an estimate ahead, they will call you an Easy Squeeze and will squeeze at least 100$ above the normal price .

  Brian Fischer
4 days ago
Great service