Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mitch Warriner
5 months ago
Super efficient and helpful. Harley worked with me on the phone, found the part I needed, pulled it for me, and I walked out with the part shortly after. Good pricing, full of knowledge, and have things in stock. Thanks!

  Stephen Hoover
9 months ago
The Lady behind the counter was polite and handled a rude customer very well. It would be helpful to have another cashier because you can wait awhile at the checkout.

  Elizabeth B
a year ago
Had to have a battery replaced (or so we thought) due to it not passing with cold cranking. The guy was very helpful. Turns out it has something to do with the connections to the terminals. He was able to rig it so that it would work. Thanks so much.

  Tanner Wampole
a year ago
This place is the absolute worst place to go for any parts that I have ever been too. Old big guy with beard needs to be fired and will give the hardest time to place a simple order for a part. Just drive the extra distance to AutoZone!!

  Kathy Laird
2 years ago
They were the most unhelpful people . I just can't understand why they wouldn't give me an answer for my question I was a kept saying as we can't help you here even though I was sitting right next to somebody that they did the same service for today it's for 2 days before that so in my mind they didn't want to get off their butts to do anything sorry Happy holidays

  Jarod Harakal
6 years ago
Two of the employees here have tried to help me out. A woman was very nice and helpful, although she was limited because she was the only employee there at the time. I went in again the same day for further help with my issue. The male I spoke with seemed very disinterested, felt like I was being rushed and didn't really enjoy my time. Overall, neither of them were able to fully help me out as it turns out I need a new windshield.

  Ted G
5 years ago
I go here a few times a year and never any issues with service. Several times have seen the salesperson go out to customer's cars to verify they would be getting the correct part, although I've never personally needed that. Real good selection of parts, tools, oils, waxes/polishes, batteries, bulbs, etc as do most stores of this type. Prices seem reasonable.

  Luke Hanson
2 years ago
Some employees here are excellent. Others not so much. I've left here with as many incorrect parts as correct parts. Depends on who helps you. Over priced as hell. Go online if you have the time.

  Tyler Osborne
10 years ago
The staff has the ability to be friendly and provide great customer service. But sadly it doesn't. My alternator went and my garage was 2 miles down the street so I had to get my battery charged here so it had enough juice to make it there. I don't know anything about cars not have tools, and my car was sitting dead in the parking lot and they would not come out to help me take it out. If I bought something they would have gladly done it. But instead, someone else that heard me in the store came out and said they had tools in their truck and would help me. Calling them d***s for not helping me out in anyway.

  David Yusko
9 months ago
This place has horrible customer service guy at the counter was extremely rude he should be fired.

  CC Da'Man
4 years ago
I typically make online purchases for pickup here and they re good with keeping things moving and helping out, but these guys HATE Toyota s, Honda s and Subaru s as Japanese junk. Definitely some old school mentality here, which is disheartening when you re trying to talk to them about issues or repairs.

  Ricky Gerhart
4 years ago
Very rude employees and not willing to give a little extra effort to help you. This especially goes to the older big guy with the beard. DO NOT RECOMMEND GOING HERE FOR ANYTHING!

  Dennis Melahn
5 years ago
Great deals when you order online at your local store and pick it up. I do it every time. As long as they do this they will get my business.

  Joan Balasa
3 years ago
Battery died tonight, and working early tomorrow. Called Advance Auto in Boyertownand Jason who answered the phone said he could put it in for me. Great service.

  Bonita Denzel
5 years ago
The employees were very helpful and polite and I was able to get all the parts I needed for my car.

  scott mcmanus
6 years ago
Was there looking for motor oil that the website said this particular store had in stock, asked the two guys at the counter and was told the oil we have is on the wall, we don t hide any of it umm you could have atleast pretended to help, beyond lazy!!

  Angela Rodriguez
a year ago
Love this place has mostly what you need for your vehicle

  Brent Haldeman
5 years ago
Great prices! Knowledgeable staff! Most all common parts are in stock at all times. My "go to" parts store!

  Zzzzf
a year ago
Good place to dump oil that s about it cant get anything you need

  Matthew Reilly
4 years ago
Worthless... been here for a specific thing immediately was pointed out this is the one this is the one as I read the package wasn't even for my car I had little to no inventory for what I needed and no longer tools available only the word of a worker to say if I'm on duty you can return it

  Dan Caprio
4 years ago
Always have what I would expect them to stock. Very helpful staff.

  Pete F
5 years ago
Went in for 6 items and l left with 1....didn't have a good full stock on size parts like fuel line clamps and bulbs

  Anthony O'neal
4 years ago
Had exactly what I needed came out from behind the counter to show me exactly where it was appreciate it

  mark R
5 years ago
Had a problem w/ a defective part that I bought out of state and they ordered another one for me as a free replacement.

  JACOB FULTON
4 years ago
Excellent service and people always have what you need

  Bryce R.
3 years ago
I always like going here. Friendly people with fast in and out.

  Derek Fryer
2 years ago
Had everything i needed an staff actually knew what they were talking about

  Keith Jabs
6 years ago
Good parts store if you can get by the mentally challenged staff...

  John Diachynsky
4 years ago
They had what I needed at a fair price.

  Darrin Marlowe
8 years ago
It's hard to walk into an auto parts store and get the right part these people get it right 80% pic the time