Ferro's LLC -Auto Service & Repair-

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Devan Crooks
3 days ago
I really, really wanted to give this shop 5 stars because they were so highly recommended to me, but my experience with Ferro's was not good.I dropped my 2013 BMW 335i off at Ferro's last year for a slipping clutch, and it took them over 3 months to replace it. I was also told I needed front control arms as well as the driveshaft replaced (I did not mention any suspension / drivetrain issues nor have I ever felt any issues). After having everything "repaired", my bill totaled out to over $5,000. As soon as I leave the parking lot, there's an abundance of different noises. Driveshaft noise, terrible clutch chatter even at idle, and after 4 months now, terrible suspension clicking. Zach said that this clutch chatter is normal, and that he would look into the driveshaft noises. Fast forward a week and they have to tear the entire exhaust system and driveshaft apart AGAIN because they overlooked a worn part that was causing this noise (which was never an issue beforehand, so I don't understand how this went unnoticed when they did their test drive...). I was charged an additional $500 in labor for a 50 dollar part that could have been changed during the initial driveshaft replacement! Furthermore, when Zach told me that I needed control arms (which I did not), I obliged since this shop supposedly specializes in German vehicles. About a month goes by and over every single bump, there is a terrible clicking noise coming from the front suspension. I sent Zach several videos via email and could not get a diagnosis from him over the phone. I can never get to the shop in time before they close, so I decided to inspect further on my own. Turns out they left not only the front driver's side sway bar link completely loose, but also the passenger side! Looked up torque specs, torqued everything down and like magic the clicking stopped! I would not recommend this shop for any type of specialty work to anybody.

  Steve Hicks
4 months ago
Zach did a great job diagnosing and repairing our VW Tiguan.

  Larry Blosky
9 months ago
Zach is awesome to work with and is great with foreign cars. Very reasonable rates and communicates well. Highly recommend.

  Mason Smith
3 years ago
Had a clutch replacement here, Zach helped and communicated with me during the process. They were all fantastic with great customer service. Zach helped me and updated be each day with options and what they had done. He was even there for after hours support. I would definitely recommend Ferro's to anyone for any service.Service: TransmissionService: Transmission

  Brett Gordner
5 years ago
Without a doubt, Zach is by far the best technician I ve ever met. On several vehicles I ve owned he has repaired things other local garages claimed were not possible. From seized tie rod ends to the unfortunate Colorado , phrased by another local garage, nothing has been impossible at Ferro s Auto. He has done everything from normal service and inspections to a full suspension lift on my Jeep. All in all, what I m saying is drive the extra mile to Zach s shop for a quality job done correctly the first time at a competitive rate. #FDLFGTSS

  Russel Bachert
4 years ago
I am so impressed with Zachary Ferro. He is a great technician and has helped to solve several issues recently with older cars that would not have been willing to perform and/or quoted requesting TOO much money. I trust him and now rely on his abilities, his fairness, and his most refreshing responsible/caring attitude. He deserves your business!!!!!!

  Galaxy Savvy
6 years ago
Would recommend Ferro's to anyone. Zach is a great machinic and loves what he does and it shows. He was able to get me in for new tires and even volunteered to come to my home and pick up my car to take it for the alignment! Will DEFINITELY be going to Ferro's for my future automotive needs!!!

  caliope17
a year ago
I have taken several vehicles to Ferro for various issues. I am very satisfied with the work they performed. I would highly recommend this business.Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Vehicle Inspection, BrakesServices: Air & cabin filter replacement, Tires, Auto engine diagnostic, Vehicle Inspection, Brakes

  Maggie Hons
4 years ago
I highly recommend ferro's cause Zack was very nice and got my car done quickly, his price were reasonable and I will definitely be going to him if I ever have a problem again

  Kimberly Kus
3 years ago
We are so glad that we found Zach and the shop. He's keeping our car in great shape!

  Jeff Drumheller
4 years ago
Excellent service and quality, I don't plan on using any other garage for our service and repairs.

  James T
4 years ago
Nice people with decent prices! Got the job done in a day and I can finally go back to work. Thanks again!

  John Birt
4 years ago
Quick service and looks ahead and gave quote for what will need to be done soon.

  John Lenhart
4 years ago
Fast, courteous, friendly service. And the repair was done right.

  Mike Runkle
4 years ago
Great service. Very fair prices.

  Ronda Shultz
4 years ago
The best friendly service money can buy

  Aerica Kristen Richardson
6 years ago
Great, knowledgeable, honest garage!!!

  Benjamin Hartranft
4 years ago
Good place and great technician

  Walter Portzline
4 years ago
Very polite and knowledgeable.