Tri-Star Ford Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ron McKillip
9 months ago
I bought 2 of my vehicles at TriStar. I get the free inspections. When the quick lane was moved to its current location it became my favorite place for inspections. The original guy behind the counter and the mechanic were great people. Things have been going down hill since they left. I recently took my Challenger in for a state inspection. The new guy told me they had to road test it for the inspection. In my 59 years of getting vehicles inspected no one has ever taken them for a road test. I went to the main TriStar service department and talked to the guy there. He said they DO NOT road test cars for state inspection. He also told me they had no appointment openings for 2 weeks. I stop at my local garage on my way home and got it inspected. There is no doubt the guy just wanted to take my Challenger for a joy ride. I will just go to my local garage from now on. It is also a little bizarre that you have to wait 2 weeks for an appointment for inspection.

  A8 Reviews
5 years ago
Went to get my oil changed a little back because I was (really) pushing it on the mileage, and even though it was 4 in the afternoon, they still got me in and did an oil change. They were friendly and professional and not to mention I only paid $7 for 2,000 more miles between changes. Yeah that definitely was worth the extra few bucks. Thanks Quick Lane! Definitely going here again!

  Ken Hullenbaugh
4 years ago
They are always quick and courteous when I take my vehicles in for service. And if they don't have the parts in stock, they are very fast, normally same day or next morning. 2 thumbs up

  Ricky Martin
6 years ago
If I could give this Tri-Star Quick Lane location zero stars I would. Not too long ago I had these guys order and install both of my front tires. Dropped the car off at lunch time, picked it up at 4. Payed got my keys. First thing I noticed is that the my doors were left unlocked. So I get into my vehicle and I find grease spots all over the door, doorjam and smudges of an unknown substance on my shifter. But I haven't complained. So I clean my new tires and rims and I find scratch marks on the outer perimeter of the rim making a semi circle shape, resembling the shape of a shop tire separator machine. I then go to the opposite wheel (Front Right) and I see the same struggle marks on the perimeter of the rim where the tires makes contact with the rim. So the finish of the rim is scarred on both front wheels. Both marking are the exact same shape and on both sides of the front tires.I called Dodge's costumer service line and reported the incident. Then went to the location where u spoke to the service manager and showed him the damage. Of course the manager denies that his shop caused the damage knowing that his techs changed just the front 20" low profile tires. My car is fairly new and I even showed the manager pictures of before the damage was done to both wheeles that THEY worked on. I baught my car a year ago with no damage to the front wheeles, took it to the "dealer" for its first tire change and I leave with damaged rims and no help.P.S. DONT LET THESE GUYS TOUCH YOUR VEHICLE THEY DO BUTCH WORK AND WHEN CONFRONTED THEY SIMPLY DENY IT. SAVE YOURSELF MONEY AND HEADACHE AND SHOP SOMEWHERE ELSE. TRUST ME, YOU WOULD BE DOING YOURSELF A FAVOR.

  John longwell
5 years ago
Wife took her jeep for an oil change today they said next time it will need an air filter she went to advanced auto to pick up an air filter when she got home i opened the hood and the air filter box wasnt bolted back to the bracket 2 screws were on the plastic by the windshield while replacing the air filter box back in place i dropped my wrench and when i pucked it up i noticed a puddle of oil under the jeep and lots of clean oil everywhere still dripping i checked the dip stick and it was almost down to the add mark after sitting for over an hour stay away from these quacks if you want good service

  Cindy Hays
4 years ago
Quick Lane is great...Edward goes above and beyond for his customers! Very kind, knowledgeable, & professional!

  Raymond Dlesk
3 years ago
Fast service and professional but they are moving and changing names to in and out tire and lube .

  Don Bailey
4 years ago
great staff takes a bit to get an appointment kinda high prices for auto repairs

  Chrissy Finfrock
4 years ago
Bought my jeep here two years ago. Ed is great at the Quick Lane!

  Richie 427
6 years ago
They rotated the tires on my truck and the wheels haven't fell off yet so im satisfied.

  Marven Khalid
5 years ago
They messed up my tires didn't do what I want they did what they want so if you're a customer put yourself in my shoes

  Tom Kowaleski
6 years ago
Love the place great service and fast. Would definitely recommend

  jay Rush
a year ago
All was good and inspection was free

  Gary
4 years ago
Quick and easy. No appointment necessary.

  Vincent Mackell
6 years ago
An hour is not quick for an oil change

  Joe Cap
6 years ago
good service and nice people. .

  Stephen Pozik
5 years ago
Great a quick service

  Linda Metala
5 years ago
Quick, no hassle, job done

  Chris The Bully
5 years ago
Meh.

  Brian Gates
6 years ago
Fast and professional