Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Holly Beatty
3 months ago
I had a very bad car accident which decimated the front end of my car. We sent the vehicle to Saucon Collision right before the holidays.These people are wonderful to deal with. They communicated with me throughout and today I got my car. To say the car looks perfect and drives beautifully would be an understatement.I highly recommend Saucon Collision.
Leyrinette Baez
a month ago
I would put zero stars they broke the lever to pull my husband s hood open to charge the car and then left me stuck like a couple blocks away for three hours telling me they had nobody to come help me after they broke it and try to place blame on me Now I ve been stuck here with two kids for about 3 1/2 hours trying to get my car to pop the hood so that I can get a jumpstart because they broke the button and don t wanna take responsibility. I wanna play the blame game talk about how many times did you pull it and I did not pull the hood that man pulled the hood there they are the worst customer service over price they re not even an actual impound .
Nick Binczak
2 weeks ago
Phenomenal work. Professional, and courteous family run business. Quick and efficient in responding to any questions that we had. Very fair pricing. Highly recommend. Thank you, Saucon Collision!!!
William Mory
4 months ago
These people are scam artists. To pick up a vehicle from an accident and two days storage over 700.00 Wow. Once they have your vehicle they have the upper hand. When asked for a break down of the bill, we were given excuses why it wasn't done yet. Be aware if you use this shop!
Mary Mae
8 years ago
Exceptional customer service and workmanship! Saucon Collision has fixed our car four times and each time we were thrilled with the expert craftsmanship and friendly service and fair prices. I recommend Saucon Collision to all of my friends and neighbors. It is rare to find such a trustworthy, caring company such as this. They add a personal touch and are very accommodating. Chris, the owner, even picked me up at home when I needed a ride to get my car. I can't say enough good things about this business.
Val Jones
3 years ago
Chris Shelbo always does an AWESOME job when our vehicles require repairs.I hit a patch of Black ice when coming onto Airport Road by way of Race Street. My vehicle didn't stop & rammed into the Lady's car that was stopped in front of me checking traffic for entry.You'd never know anything happened to my vehicle. Looked perfect. The exterior was washed & my dash was nice & shiny!!! There had been dust all over the dash from Kleenex... lolGot the call to pick up the finished vehicle sooner than expected.I'd recommend Saucon Collision in a heartbeat.
Carol H
3 years ago
At the recommendation of a family member, I used Saucon Collision for body work on my relatively new vehicle. From the first call, to the day I picked it up, things couldn't have gone smoother. Top rate customer service, and excellent repair. Great experience.
Heather Craft
7 years ago
I am only giving one star because I have to to post a review. Our car was towed here after an accident without consent. The owner did not return phone calls and when we finally had time off of work to go when they were open, we had racked up $565 in storage fees, which surprise! is exactly what the owner was willing to pay for the vehicle. He's a crook. Taking advantage of desperate people. Go anywhere else.
John Briody
3 years ago
Saucon Collision was very nice and helpful with my father's car. Lisa displayed professionalism and answered all of my questions for my father's car. Lisa even directed us to S and P Auto Shop for a duplicate title for my father's car. I appreciated all the help and support from her. Thanks again!
Brian Creazzo
4 years ago
When my car was towed we arrived at Saucon and both front tires were flattened, a broken control arm, bent rim, and exhaust damage. The driver was unaware of the internals damage because the car was just tuned the same day at a reputable mechanic.Soon after leaving Saucon's lot the driver side wheel violently snapped off sending the vehicle into oncoming traffic. Thank god no one was hurt because of the actions of the flatbed driver. He obviously knew about the damage and either did not care or did it with intent knowing that he would not be held accountable for his actions.
JUSTIN ZAPKA
10 years ago
The only reason I am giving this place 1 star is because you cannot rate them with zero stars, which is exactly what they deserve. I contracted their towing service to deliver my vehicle at a local mechanic's shop last week. The driver showed up in a timely manner, loaded my truck onto the flatbed, accepted a cash payment & did not issue a receipt. I received a phone call from the mechanic a little while later in the day telling me my vehicle had been placed in a different parking lot near the shop but not on the shop's property with the keys still in the ignition, & I was at risk of having it impounded if it was not moved. The mechanic told me they had attempted to contact saucon collision to have this error corrected because they do not own a tow truck & the vehicle wouldn't start or drive on it's own. Saucon collision did not respond to the mechanic & blatantly ignored the issue. The mechanic had to move the truck by hand, pushing it into their parking lot so that it would not be impounded for being parked illegally. I contacted saucon collision about this issue myself & they promised to refund the towing fees over the phone, but when I showed up to claim my refund this crooked snake in the grass told me he would not refund my money because he didn't want to work for free. After a good bit of debate he offered to tow my vehicle back to my residence & then issue me a refund. This of course makes no sense whatsoever & is the most asinine idea ever presented by a supposed business owner. Twice the work for nothing as apposed to just issuing a refund right then & there to make up for an absolute disservice. All of this over some kind of vendetta against the mechanic for supposedly over charging the owner of saucon collision for repair work. I am appalled at the service given by these crooks! DO NOT USE THIS TOW SERVICE!!! THIS STUBBORN MULE OF AN IDIOT WILL SCREW YOU OVER!!!!!!!!
Daniel D
3 years ago
Car was towed to this location. Rear tires were damaged with obvious drag marks. Owner denied any responsibility. His excuse was ludicrous, as my family and I have worked on cars for years and knew it made no sense. Had the car inspected shortly after and another mechanic confirmed the damages.
James Gleason
3 years ago
This place is run by scammers who pull insurance and credit card fraud. They are closed on the weekends, yet try to bill you for it. This is a direct violation of Pennsylvania law bill 2012 act 110 section 3 subsection G.When informed of this the response of the owner was "Why do you care if your insurance will pay for it". So because they bill insurance for something against the law, it is insurance fraud and because they accept Credit Cards as payment, credit card fraudThey also go through your car, which is also not allowed. If youve beem charged weekend impound fees by them, call your insurance and credit card and inform them they have committed fraud by charging you when they are not open to allow access to your vehicle, once again violating PA Bill 2012-110 Section 3 subsection G
Advantage Limousine
7 years ago
You have to know them. They are quite people who do the RIGHT JOB the FIRST TIME. They aren't very open and chatty folks, but Chris is very talented and takes pride in his jobs. The key is NOT to NAG them. Communicate clearly with Lisa who runs the office and just wait for them to finish. Don't expect A1 work in a rushed hot mess.
Robert Pandaleon
6 years ago
They do fantastic work at fair prices. I have had three jobs done here over the years. Pleasure to deal with and no nonsense.
TIM VandeBunte
6 years ago
Chris was great. He fixed my wife's Jeep to perfection. He also fixed my co-worker's Acura. I would highly recommend him
Ryan Baugher
6 years ago
scam artist......must have a lot of debt to pay off. PLEASE save yourself and don't come here. If he sees any chance of making money he will create a fake number and not show you how its broken down. I hope he has an LLC.
Xavier Abinader
11 months ago
They stole my personal documents , they are racist too ! Never go to this place , you have more options never call this people
Raymond Rivera
a month ago
Very professional and cordial.
Theresa Calantoni
9 months ago
Quick response and great customer service! Honest and reliable.Service: Body & TrimService: Body & Trim
LuWit DaStu
2 years ago
The owner has a very bad attitude he hit me because I left the door open he spit in my face and kicked a dent in my van causing even more damage very bad service would not recommend to anyone
Chris B
3 years ago
Took a week to get an estimate recently...I've been here before and they did an awesome job. Times change?
Nicole Young
6 years ago
Very rude and disrespectful! Take your vehicles elsewhere! There are plenty other collision places that would be greatful for the business!!!
Glenn Meyer
7 years ago
Lacks customer service skills. Do yourself a favor and call somewhere else. I give one star only because I can't leave zero.
Michael
3 months ago
Great work
James Voag
a year ago
Very good shop,,, trustworthy...
LETHALxH0BO
6 years ago
I would not recommend going anywhere near this place unless you like being robbed by old men
liz homay
7 years ago
Chris is excellent..does awesome work!
Mike Buckner
7 years ago
Old fashion service done right the first time.
Jerrod Belvin
6 years ago
Good work and follow up