Conestoga Collision & Auto Body Repair
4.7 (253)
961 Lancaster Ave, Berwyn, PA 19312
(610) 644-1000
conestogacollision.com
Claimed
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Crystal Mccoy
a week ago
The Team did an amazing job fixing my vehicle. It looks perfect like the day we bought it. I would highly recommend anyone needing repairs on their vehicle after an accident to go see them.
Julie Dalby
4 weeks ago
The entire Team: Max, Tony, Allison, Khanh & Karen were fabulous to work with my timely Conestoga Collision repair.There were ALL extremely professional and transparent with realistic process flow - keeping open communications w/ me regularly by email & phone throughout the repair time - for needed insurance authorization, supplies/product deliveries and mechanics installation & clean-up.My additional challenge was the need for an unexpected expedite & rental car - which they met both with ease.I would highly recommend Conestoga Collision to anyone needing AMAZING service & body work. Max Tony & their entire TEAM will take great care of you & your vehicle.
Nicholas Telma
a week ago
Conestoga Collisions took care of me and my car throughout the entire process. Khanh and Tony communicated with me each step of the way, and ensured that I had all my questions answered about the repair on my Ford Mustang. I would recommend this auto body shop to anybody in the area for the high-quality work and care this shop puts into their work!
amanda cunningham
2 months ago
I recently had my Tesla involved in a hit-and-run, requiring collision repair. After researching local shops and reading glowing reviews, I decided to drive over an hour to this particular repair shop and I am so glad I did!The customer service at this shop was truly outstanding. They made me feel valued and assured me that my Tesla was in good hands. Throughout the repair process, they consistently kept me updated on the status details, providing transparency and peace of mind.When I finally got my Tesla back, it looked as good as new. The repair work was impeccable, and they went above and beyond to ensure everything was in perfect condition. The attention to detail was evident, and I couldn't be happier with the results.Despite the distance, the exceptional service and the positive reviews were more than enough reason to choose this repair shop. They deserve all the credit for their professionalism, expertise, and dedication to customer satisfaction. If you're a Tesla owner in need of collision repair, look no further this shop is worth the drive!
Adam Driscoll
5 days ago
I have to say that Conestoga is the best, and I ll never go anywhere else for any repairs, they really are the best in the industry. From Allison to Tony to Khanh to Max (and Pete), they are so communicative and help the whole way through the entire process with insurance etc. their attention to every detail to make your car new again are unbelievable. Also I would like to give a shout out to my insurance company in Hamburg, Kay Greenwalt with State Farm, they are amazing! I highly recommend both of these companies. Thank you!
Raymond Porter
a month ago
The service was highly professional from the first time I interacted with Conestoga Collision. On delivery of my car, the service representative Khanh was excellent and provided a fabulous customer service experience. The repair job on my vehicle was first-class, it matched perfectly. I was delighted and surprised to see that, along with the repairs, my car was handed back with a clean interior. I would highly recommend Conestoga Collision. Thank you for doing a fantastic job. Regards, Ray.
Ahmad Tamimi
3 days ago
Highly recommend. Not only the work is exceptional but also their customer service. I never had to call tonasknaboutbstaruses as their software and processes are automated and sends you notifications on every step on the repair process. Absolutely fantastic experience and the repairs are just perfect. Very happy with the results and the overall experience
Lauren Lambrugo
4 weeks ago
Great experience at Conestoga Collision. From estimate to completion of the work on my Audi, everything went smoothly, sooner than expected and my car looks great! Thank you to Khanh and the rest of the team for their wonderful customer service. Highly recommend!
Stephen Paridon
a week ago
Excellent experience. They kept us informed about the progress of the repairs from start to finish. Khanh, Alison, and especially Tony made sure that we were up-to-date on every step of the repair. The work was top quality. Five stars all around.
Kathy Semanski
a month ago
If I could give Conestoga Collision a 10 I would. They did wonders with my Tesla. It looks better than new. They helped me when I needed a tow and AAA wouldn't cooperate. They updated me daily on the status of my repairs. A huge thank you to Khanh for an awesome job, and for going over the repairs with me. Also, a big thanks to Karen and her husband for sending Conestoga to tow my car.
Yingkai Liang
2 months ago
I brought my wife s Tesla Model 3 in for repair. This was my first time dealing with accident and insurance. But Khanh and Tony were extremely helpful from day one by walking me through the entire process each step of the way and making the repair as stress-free as possible. They always proactively kept me in the loop for repair update so I know exactly what to expect. Great service and excellent quality work! They even got me a ride home at drop-off and charged my car at pick-up. The only downside is the repair time is a bit long due to shipping and parts availability with Tesla. But I understand this was probably out of their control. I would recommend it to all the Tesla owners with body repair needs!
Marsha Menendez
a week ago
My repair was complete in one day! Excellent service,friendly staff,Khahn and Tony. Thank you for doing a superb repair!Also a shiny car wash to add to the complete finish! Well done Conestoga Collision!
Mike Mas
a month ago
I had a great experience with my car repair at Conestoga Collision! Khanh kept me updated on the progress of my repairs and was very supportive in navigating the entire process. The entire staff there was very friendly and professional. Highly recommend Conestoga Collision if you need auto body repairs especially for a Tesla!! Thank you Conestoga!
Rasheedah Johnson
a month ago
I recently had my Tesla Model 3 repaired at Conestoga Collision, and I couldn't be happier with the results. Khanh and Tony played pivotal roles in the process, demonstrating outstanding professionalism and commitment. They ensured a smooth experience from start to finish, and my car looks as good as new. I appreciate their dedication and highly recommend Conestoga Collision for their excellent service.
Kcdadventure
a month ago
I have never gotten my car repaired there but my mom always goes there. I went to pick up my mom s car and met Khanh. He knew the car and my mom, made me feel like I knew him. He was super friendly and was apologetic for not being able wash my mom s car before I came. Who does that. It s just a car wash that I wouldn t have known about. Being transparent is one of the best things about a business and I m glad I got to meet them. Now I know where I will take my jeep to get repaired.
Josh Hayes
3 days ago
I am writing to sincerely thank Allison, Tony, and Khanh for assisting me every step of the way with the repair of my Tesla Model 3. They are true professionals which clearly understand and can effectively communicate the fine details involved in any Tesla repair. I was initially daunted by the prospect of having my Model 3 repaired but learned alot about the various stages of the process through several positive and insightful interactions with their Conestoga team. I cannot recommend them enough if you have a Tesla in need of body work repair. Truly superb results!
Scott Kleiman
2 months ago
This was (unfortunately) the second time Conestoga Collision worked on one of my cars. They do excellent work - I would absolutely go back and recommend them to others. They advocated for us when insurance didn t want to cover OEM parts and kept me informed at every step in the repair process. Everyone in the office is friendly, knowledgeable, and professional. Work is completed promptly.
Amanda Jones
5 days ago
I initially had a little trouble finding a local body shop for my Polestar 2, but Conestoga was happy to help. The process was easy - they walked me through everything and kept me updated every step of the way. Everyone I talked to was kind and helpful, including Khanh, Allison, and Tony. Thanks everyone!
Tanheng Oun
a week ago
I got into an accident that damaged my car s rear end. I took it to Conestoga Collision. Even though we can not proceed with the repair (the insurer declared a total loss). I m completely satisfied with the services that Conestoga Collision s team provided to me, especially Khanh. He is so helpful and answers all my questions. He also referred me to Vinny to make sure the insurer gave me a fair deal for the ACV report.
Michelle Modery McCoy
2 weeks ago
The team at Conestoga Collision was fantastic in getting my repairs scheduled and completed within a few days. They went above and beyond in friendliness and were very fair in providing an estimate. Highly recommend!
Robert Martin
2 months ago
From beginning to end, Conestoga Collision did a great job for me. Khanh and Tony were always quick with updates, patient with my endless questions, and efficient throughout! Best of all, my car came back to me looking great, cleaned inside and out. I recommend them highly. -Robert Martin
James Cordes
a week ago
Tony, Max, and Khanh at Conestoga are amazing. The level of detail, their focus on absolute perfection, and their communication style is unmatched. I would travel hundreds of miles in order to use the services of Conestoga. There is no better shop.
Damians McNeil
4 months ago
First I would like to say the team at Conestoga collision did a flawless repair and even got me all OEM parts to restore my car back to new. It may even look better than when I first got the car. Tony since day 1 walked me through the process and kept me in the loop when I needed updates. This was a longer than anticipated repair with some parts coming in damaged which did cause delays, but the team had it under control and worked seamlessly with insurance to get through the supplemental process so I could get back on the road. As a customer service representative/ inside sales rep I would like to say things won t always be perfect and you can t make every customer happy but you can always be kind and try and go the extra mile for your customers. I think this shop is a good example of that and it s an added bonus that they do great, not just good bodywork!
Korrie Barry
a month ago
Exceptional service. Khan provided excellent communication and support. The business also took my car SAME DAY. My Tesla was repaired in 2 weeks. God bless this business and their employees
Chris Long
2 months ago
Great experience working with these guys, Tony fought with my insurance company getting them to essentially double the amount they were paid for the repair. Khanh was great to work with as well, keeping me in the loop on the process and facilitating an after hours pickup. Doesn't hurt that the work looks great and definitely sense these guys care about quality.
Muppalla Prudhvi
a month ago
I had a rear end collision for my Rivian R1S. Before dropping my vehicle at Conestoga collision center, i was worried a lot reading all the forums and bad experiences other owners were sharing regarding collision repairs, costs etc and also none of the reviews Conestoga Collision center had talks about Rivian. After dropping my car at conestoga their team was in constant touch with my insurance, providing me all the updates time to time. They finshed all the repairs within a month and now my car is in perfect condition. I don t wish for anyone to involve in a collision but unfortunately if you do and you own Rivian in PA, Conestoga Collision center is your go to place. I m completely satisfied with their work. I got my car back yesterday and i will provide further updates if i see any issues but for now i will give them maximum possible rating.
Lee Mikles
4 months ago
Such a professional team at Conestoga. Electric cars need to be handled differently during a repair (even if it is body only), and these guys know that.They were very easy to interact with and kept me in the loop with the vehicles progress. Highly recommend.While I hope I never have to interact with a repair shop again, if I do, it will be with Conestoga.
Conor O'Neil
4 months ago
Had a great experience with Conestoga Collision. They are very professional and provide great service. Khanh was my main point of contact and did an excellent job keeping me informed on the status of my vehicle. Highly recommend this group!
Robert Pealer
4 months ago
The guys at Conestoga Collison were amazing! From start to finish we were taken care of in a highly professional manner! The work they did on our vehicle was beautiful! We couldn't have asked for a better outcome! Hats of to Tony and the rest of the crew! Highly recommend!
Brett Victor
3 weeks ago
From the first phone call to the final pick up (which took less than a week!) everyone at Conestoga Collision was fantastic to deal with (especially Tony and Khanh). Only place I trust with my Tesla Model S